Citadines Intime City Hangzhou

4.6/5(26 Reviews) rating

4 Star Hotel locationPin

Hangzhou, Zhejiang

Citadines Intime City Hangzhou exterior_detail

1/85

About hotel

Are you looking for a temporary home away from your home during your travels to Hangzhou? Your search ends with Citadines Intime City Hangzhou! Our aparthotel offers affordable and comfortable accommodations suitable for various types of travelers. With a coveted 4-star rating and a range of amenities, our hotel will enhance your stay in Hangzhou. Located in the heart of Hangzhou, our hotel provides easy access to popular attractions like Zhejiang University and Xixi Wetland Park, both being a quick 5-minute drive away. For those seeking adventure, the famous West Lake is just 8.8 km away, while Zhejiang University is a mere 4.8 km away. With the Hangzhou (HGH-Xiaoshan Intl.) airport and other transportation hubs nearby, you'll have a perfect base for your travels. Looking for a personal space? Our 104 fully-equipped and well-appointed rooms are designed to give you a homely feeling. Stay connected with our complimentary high-speed wired and wireless internet access and relax in front of the satellite TV on the LCD screen. We understand your work needs and hence our rooms also come with desks and telephones for your convenience. Did someone mention sightseeing? Nature enthusiasts and history buffs can rejoice as Zhejiang University is just 1 km away and Xixi Wetland Park is only 4.5 km away from our hotel. For the shopaholics, Yellow Dragon Sports Center is just a short 6.1 km drive away. After a tiring day of exploring, recharge yourself at our fitness center or make use of our concierge services and complimentary high-speed wireless internet access. For business travelers, we offer complimentary wired internet access and business amenities like express check-out and complimentary newspapers in the lobby. Parking facility is available for a nominal charge. Feeling hungry? Our on-site restaurant serves mouth-watering dishes, or if you prefer, you can enjoy the convenience of room service. Start your day with a buffet breakfast, which is available on weekdays from 6:30 AM to 9:30 AM for an affordable price. Embrace the comfort and convenience of Citadines Intime City Hangzhou, located at Block 4, Intime City, 380 Fengtan Road, Gongshu District, Zhejiang310011, China. Book your stay with us online and enjoy affordable Citadines Intime City Hangzhou room prices and the best of both worlds – the warmth of human hospitality with the precision and ease of booking online.

Highlights

• Prime location in the heart of Hangzhou's Gongshu district • Conveniently close to Zhejiang University and Xixi Wetland Park • Short distance from the airport (49.9 km) and railway station (4.8 km) • Range of room options including apartment-style with kitchens • Free WiFi and wired internet access • Fitness center for relaxation and exercise • Concierge services for a stress-free stay • Ideal for both casual and business travelers • Complimentary newspapers available in the lobby • On-site restaurant with room service option • Buffet breakfast available on weekdays for a fee • Self parking for added convenience • National rating of 4 stars for quality assurance.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

104

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹4,761

₹5,954

20% OFF

+ ₹252 taxes / night

Earn 50 Reward Points

Flat ₹716.00 off included with coupon INTSTAY

Select Rooms

Deluxe Studio, 1 King Bed

388 sq.ft (36.05 sq.mt)

Soundproof

Room Service

Refrigerator

Desk

Shower

Free toiletries

Safe

Dining area

Coffee machine

Kitchenette

Kitchen

Microwave

Blackout Curtains

Wardrobe/Closet

Washing machine

Housekeeping - daily

Air conditioning

Ironing Services/ board

DVD Player

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹4,761

₹5,954

20% OFF

+ ₹252 taxes / night

Update Price

Earn 50 Reward Points

Flat ₹716.00 off included with coupon INTSTAY

Amenities

Location

Feng Tan Lu, Hangzhou, Zhejiang, 310011

View on Maps

Ratings & Reviews

4.6/5

26 Ratings

Vijay Prajapati

4/5

7 May, 2023

Best apartment hotel . Best suited for who wants to cook their meals. Location is another feather in the crown. Room is very big and staff is very cooperative. You can find all the necessities nearby. Recommended f

Harvey specter

4/5

3 Dec, 2014

Brand new serviced apartments in Hangzhou for long stay & short stay international guests. Shopping complex next door with a large imported food supermarket, ice skating rink and plenty of coffee shops. No. 10 bus goes directly to West Lake. Metro station on line 2 to open in 2015 close by. Only breakfast is available at the moment but plenty of restaurants around for dinner. English speaking staff in the restaurant and front desk, look for Richard the front office manager from Australia to help you with any matters at all. Overall a very clean and modern serviced residence in a beautiful city and would highly recommend it.

siddhartha jain

4/5

15 Dec, 2019

I stayed there during my business trip. Hotel staff is very helping and friendly also the location of hotel is very nice there is famous in time mall branch just attached to it. Although not everyone understands english but they try their best to cater your need.

Vijay Prajapati

4/5

7 May, 2023

Harvey specter

4/5

3 Dec, 2014

siddhartha jain

4/5

15 Dec, 2019

Naresh Bansal

4/5

16 May, 2018

Have basic amenities except swimming pool. Located in a good place, it's adjacent to Intime City Mall. Although view from the room is not good.

Shifluzzaman Quddus

5/5

6 Nov, 2015

Very spacious, very clean, staff speak English, and lots of restaurants near by.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.