Citadines Karasuma-Gojo Kyoto

4.5/5(788 Reviews) rating

3 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

180

1/180

About hotel

Welcome to the vibrant and bustling Central Kyoto district, where Citadines Karasuma-Gojo Kyoto offers affordable accommodations suitable for a variety of travelers. Our modern and comfortable hotel is the ideal base for those eager to discover the city's rich history, culture, and attractions. Boasting 124 guestrooms, our hotel offers a range of convenient amenities to ensure a seamless stay. Each guestroom features a kitchenette with a refrigerator and stovetop, complimentary wired and wireless internet access, and a 26-inch LCD television with satellite programming for your entertainment. Relax in our private bathrooms with deep soaking bathtubs and complimentary toiletries, the perfect way to unwind after a day of exploring. Step outside and discover the nearby attractions, all within a 15-minute walk. Nishiki Market, Kyoto Tower, and the bustling Kawaramachi Street are just moments away. For the adventurous, Kiyomizu Temple is only 2.1 kilometers away. Conveniently located just 97.7 kilometers from Kansai International Airport and 49.3 kilometers from Itami Airport, our prime location makes traveling a breeze. At Citadines Karasuma-Gojo Kyoto, we strive to make your stay as comfortable as possible. Enjoy complimentary wireless internet, concierge services, and a television in the common area. Business travelers will appreciate our complimentary wired internet access, computer station, and dry cleaning/laundry services. Make sure to kickstart your day with our indulgent buffet breakfast, available for a fee. With easy access to top attractions and comfortable accommodations, Citadines Karasuma-Gojo Kyoto is the ultimate choice for your stay in Kyoto. Embrace the energy and excitement of this bustling city from our prime address at 432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto600-8105, Japan and immerse yourself in the authentic charm of Kyoto. Book Citadines Karasuma-Gojo Kyoto online now and benefit from our affordable room prices.

Highlights

• Located in central Kyoto, within walking distance of popular tourist attractions • Spacious guestrooms with kitchenettes and complimentary WiFi and wired internet • Nearby transportation options: 1.2 km from Kyoto Station and 97.7 km from Kansai Intl. Airport • Within a 15-minute walk of Nishiki Market and Kyoto Tower • Close proximity to popular destinations like Kawaramachi Street (0.8 km) and Kiyomizu Temple (2.1 km) • Amenities include complimentary WiFi, concierge services, and a computer station • Business-friendly with dry cleaning/laundry services and self-parking options (charges apply) • Offers buffet breakfast daily for a fee • Ideal for both casual and business travelers • Variety of options available: luxury, boutique, and budget hotels

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

124

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

On-Site parking

Designated Smoking Areas

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

On-Site parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

Cashless transactions are available.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and cash.

Cashless transactions are available.

Long-term renters welcome.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹12,917

₹19,037

32% OFF

+ ₹3,020 taxes / night

Earn 159 Reward Points

Flat ₹2,276.75 off included with coupon INTSTAY

Select Rooms

Studio (Double)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Air conditioning

Refrigerator

Safe

Desk

Free toiletries

Blackout Curtains

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Bidet

Slippers

Private bathroom

Hairdryer

Kitchenette

Stovetop

Microwave

DVD Player

See All

OPTION 1

Refundable

₹12,917

₹19,037

32% OFF

+ ₹3,020 taxes / night

Update Price

Earn 159 Reward Points

Flat ₹2,276.75 off included with coupon INTSTAY

Amenities

Location

Shimogyo Ward, Kyoto, Kyoto (prefecture), 600-8105

View on Maps

Ratings & Reviews

4.5/5

788 Ratings

Donatella Malta

5/5

14 Jan, 2024

Great location with a subway stop underneath. Rooms were clean and cozy, refurbished every day. The staff was friendly and helpful. We didn't have breakfast included in our deal, but there is a 7-Eleven across the street and other grocery stores nearby, like Fresco and others. It's a great deal and excellent value for money. We were there for a whole week and felt welcome. There is a laundry room in the basement, which can be handy, and you can pay with an app as well, which is super useful if you don't have spare change. Highly recommended.

yokohamaborn

5/5

14 Dec, 2023

Love it, will definitely stay again. The rooms are so functional and well designed, lots of places to store stuff for longer stays. Very convenient to be one stop from Kyoto station, but also walkable too. Grocery and convenience store right nearby and good, affordable restaurants next door, including Yayoiken (my favorite). My room was a bit dark since the windows are facing another building, but I didn’t mind because it also made my room quiet.

Ivan Loh

3/5

30 Sep, 2023

The hotel is located directly in front of the subway exit, and there is a really good and highly rated traditional soba restaurant next door. The location is excellent! If you are getting breakfast with your stay, I would recommend managing your expectations. The breakfast is continental. It is very basic with no Japanese options. The rooms are clean but very dated and could use a refresh. If you are traveling with kids, I recommend that the first thing you do when you get to the room is to relocate the kitchen knives in the cabinet directly below the sink. I almost had a heart attack when my 3 year old found the knives when she was opening the cabinets and drawers. I relocated the kitchen scissors and fruit peeler as well. Our room was facing the main road, so the traffic noise was quite loud. Check-in is strictly at 3pm, so be prepared to leave your luggage at the reception and start your sightseeing if you are there earlier. Breakfast, smoking area, vending machines, and laundromat are located at B1. Overall, it is still worth staying here in Kyoto because of the convenient location and lower price compared to the other hotels in the city.

Ronan Morris

2/5

18 Jan, 2024

I'm sorry to say, this place let me down on a second visit. My stay here a few years ago was SO AMAZING, the location is fantastic, there's a super-fancy grocery store nearby (Gojo Fresco) and all the subway and bus lines you'd need are nearby. My main complaint is that, when arriving at 1:35pm, I was told I couldn't check in by the foreign staff they have manning the desk. When I asked if I could pay for early checkin, I was told no, and to come back at 3pm. Am I to believe that OF ALL the people that checked out that day, they hadn't cleaned not one single room? I travel for work, and there have been maybe 2 times in 20years when I was not allowed to check in at 1:30pm. Does Citadines realise that many of their clients arrive from long-haul flights, then take hours-long trains to their hotels? I am a member of Ascott's ASR club, and booked directly with them, as a repeat customer. What could I have done differently? I left my baggage at the hotel, and wandered around for a while, and during that time I checked with the Fresa hotel nearby to see if I could check in right away. They said I could, so I went back to the Citadines to tell them to cancel my reservation and to refund it. I was unceremoniously told that there are NEVER any refunds. And that once the funds are in Ascott's accounts, there is absolutely NO recourse. The staff were INCREDIBLY rude and dismissive. I responded that US credit cards don't work that way, and that I would get a refund one way or another. Then a manager appeared. She was lovely, polite, and well-spoken. She said that my room was, IN FACT, ready to check into, and that IN THE 20MINS since I had initially inquired "our staff has been working hard" and therefore I was now welcome to check into the room. She was very polite throughout my entire stay, but I'm DONE with Ascott. I've cancelled my ASR membership. They literally BLEW a relationship with a long-standing, loyal customer over a lie and a technicality. Their third-world staff is not gonna cut it in a clearly competitive Kyoto market. Bye Ascott, I loved you for while it lasted. These apartments are SO cute: kitchen, living area, and separate bedroom. I would've stayed here again and again. Not to be.

Donatella Malta

5/5

14 Jan, 2024

yokohamaborn

5/5

14 Dec, 2023

Ivan Loh

3/5

30 Sep, 2023

Iyun wu

5/5

30 Dec, 2023

Excellent location: At the exit of Gojo subway station. Convenient store and supermarket (24h) close by. Service: Very kind staff who helps me communicate with the delivery company to get my package on time. I’m immensely grateful for their help. Will definitely stay again.

Ronan Morris

2/5

18 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.