Citadines Sainte-Catherine Brussels

4.1/5(1.16K Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

Citadines Sainte-Catherine Brussels exterior_detail

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About hotel

Discover the charm and comfort of Citadines Sainte-Catherine Brussels, a 3-star aparthotel located in the heart of Brussels. Our convenient location allows for easy access to popular destinations such as the renowned Brussels Christmas Market and the iconic La Grand Place, both just a 10-minute stroll away. Our prime location at 51 Quai Au Bois A Bruler1000, Belgium also offers convenient access to Brussels Airport (16.7 km), Antwerp (53 km), and Charleroi (57.6 km) airports. Indulge in a "home away from home" experience in one of our 169 meticulously designed guestrooms, each featuring unique decor and fully-equipped kitchens with refrigerators and stovetops. Stay entertained with our 26-inch LED televisions and complimentary wireless internet access. During your stay, take in the picturesque views of our garden while staying connected with complimentary wireless internet access. Our hotel offers affordable accommodations suitable for a variety of guests, from business travelers to leisure visitors, with amenities such as a fully-equipped business center, dry cleaning/laundry services, and a 24-hour front desk always at your service. Self parking is also available on-site for added convenience. And don't forget to start your day off right with our delectable buffet breakfasts, served on weekdays and weekends for a small fee. Don't miss out on the prime location and excellent amenities that Citadines Sainte-Catherine Brussels has to offer. Book Citadines Sainte-Catherine Brussels room prices online now and make the most of your stay in Brussels. Our friendly and knowledgeable staff are dedicated to making your stay truly memorable. See you soon!

Highlights

• 3-star hotel near La Grand Place • Rated by Hotelstars Union for quality • Located in the heart of Brussels • 10-minute walk to Brussels Christmas Market and La Grand Place • Nearby attractions: Atomium (8.9 km), Tour & Taxis (2 km) • Individually decorated guestrooms with kitchens • 26-inch LED TVs with satellite programming • Complimentary Wi-Fi • Garden with views • Business center and 24-hour front desk • Self-parking available • Buffet breakfast served on weekdays and weekends (fee applies) • Distances from major transportation hubs: Brussels Airport (16.7 km), Antwerp (53 km), Charleroi (57.6 km) • Ideal for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

169

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

BBQ/Picnic area

Breakfast available

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Designated Smoking Areas

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Coffee/tea

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹12,334

₹15,585

21% OFF

+ ₹980 taxes / night

Earn 133 Reward Points

Flat ₹1,902.12 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹12,334

₹15,585

21% OFF

+ ₹980 taxes / night

Update Price

Earn 133 Reward Points

Flat ₹1,902.12 off included with coupon INTSTAY

Amenities

Location

Quai au Bois � Br�ler, Brussels, Flemish Region, 1000

View on Maps

Ratings & Reviews

4.1/5

1.16K Ratings

N K

5/5

26 Dec, 2023

Overall, it was a good experience. The accommodation is located right next to the local metro station. Also, not far from tourist attractions and busy shopping streets. The rooms were alright, it was like a one bedroom flat/studio. The staff were friendly. Also, we were able to leave our luggage before check-in as we came early in the morning.

Tori Brooker

5/5

6 Sep, 2023

The hotel rooms all contain a fantastic kitchenette which we weren't expecting at all, everything is very clean and modern and has all the latest fixtures and fittings. S . It's got a little kitchen with a dishwasher and microwave and everything you could need, a dining area, big sofa bed and lovely bedroom. There's also a lounge area downstairs that's really trendy and has free tea and coffee, we are hanging out there now. Access wise it's great, you need to press a bell for the reception go bring a ramp to the front door but everywhere else is great. The floors are all wooden so hoisting isn't a problem, however the receptionist did say that none of the suites have a roll in shower, so I'm glad I only have one night here. Its a fantastic hotel, and a great location.

V K

1/5

21 Sep, 2023

This is an average aparthotel with old style very small room. It certainly need renovation, I have included some photos explaining physical conditions of this installation. I also faced noise from construction in nearby area (from 7 am!!!!). Breakfast is also very average with very few choices. For the cost of breakfast, will suggest to go out and have some better breakfast and a good start of your morning. Their coffee machine is often not working, breaking down after few coffee cups.

Jack T

1/5

30 Sep, 2023

Location is super if you like to be surrounded with bars, restaurant and shops. I'm still staying here atm for work but on cleaning day everytime something is missing or forgotten. Today garbage not emptied, only 1 toilet roll, no soap and the floor was not clean. Don't they have a checklist????? This is the 3rd time in the third week that the cleaning is not done properly or restocked properly. Probably the only thing was done is the bed. This chain was way better in other cities where I was staying.

thompsonrobuk

5/5

29 Jun, 2023

I really enjoyed staying here. It seems to be in a very nice part of town, not that I’ve been to Brussels before but I will happily stay here again. The hotel/ apartments were going through renovations whist we were staying and there was a little mess here and there but to be expected. The only issues was that we were woken up by loud banging and building works outside of our room at 8am if not before. This was totally unrelated to the apartments but it would have been nice to have been told at check-in that these works were also happen.

N K

5/5

26 Dec, 2023

Tori Brooker

5/5

6 Sep, 2023

V K

1/5

21 Sep, 2023

Jack T

1/5

30 Sep, 2023

thompsonrobuk

5/5

29 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.