Citadines Sudirman Jakarta

4.5/5(431 Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

Citadines Sudirman Jakarta exterior_detail

1/91

About hotel

Experience a world of modernity and sustainability at our charming hotel, nestled in the vibrant Setiabudi neighborhood of Jakarta. Whether you're travelling for business or leisure, Citadines Sudirman Jakarta offers a central location with easy access to a multitude of attractions. Choose from 253 well-appointed rooms, each designed with your comfort in mind. Enjoy amenities such as a kitchenette, complimentary high-speed wired and wireless internet, and a 42-inch LED TV with cable channels. Our air-conditioned rooms also feature a phone, safe, and electric kettle for your convenience. Step outside and discover the excitement of the Golden Triangle, just steps from our hotel. For a shopping spree, head to Lotte Shopping Avenue, just a 7-minute stroll away. Immerse yourself in the buzzing city life and explore nearby attractions such as Plaza Semanggi, Canada Embassy, and Pacific Place. Business travelers will appreciate our prime location near Jakarta World Trade Center, Indonesia Stock Exchange, and Balai Sidang Jakarta Convention Center. Families will also find plenty to do with KidZania and Setiabudi One just minutes away. At Citadines Sudirman Jakarta, we understand the needs of our guests. That's why we offer complimentary high-speed wired internet, a 24-hour front desk, and an elevator. If you're arriving or departing by air, take advantage of our roundtrip airport shuttle service (surcharge applied). And if you prefer to drive, rest easy knowing that free parking is available onsite for your convenience. Start your day off right with our delicious continental breakfast, available every day of the week. With our ideal location, modern facilities, and eco-friendly practices, Citadines Sudirman Jakarta offers the perfect choice for your next stay. Book now and experience the best of Jakarta with affordable Citadines Sudirman Jakarta room prices. Book Citadines Sudirman Jakarta Online today and create unforgettable memories. Conveniently located at Jl. Karet Sawah 219,, The Newton 1 at Ciputra World 2, Indonesia, our hotel is the perfect choice for travelers looking for comfortable and affordable accommodations.

Highlights

• Convenient location in Jakarta's Setiabudi area • Steps away from Golden Triangle, 7-minute walk to Lotte Shopping Avenue • Close proximity to Plaza Semanggi, ITC Kuningan, and other shopping options • Within a short distance of major tourist attractions such as Taman Mini Indonesia Indah • 253 air-conditioned rooms with kitchenettes, complimentary Wi-Fi and a 42-inch LED TV • Eco-friendly hotel with various room options to cater to both casual and business travelers • Recommended for its modern amenities and comfortable stay • Easy access to transportation with Soekarno-Hatta International Airport 31km and Halim Perdanakusuma International Airport 11.3km away • Business amenities include complimentary wired internet and a 24-hour front desk • Continental breakfast available for a fee, perfect for a hassle-free start to the day.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

253

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CHSE Certified (Indonesia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Car recommended.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who park onsite must check-in before entering the parking garage.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines CHSE Certified (Indonesia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Car recommended.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,985

₹7,663

22% OFF

+ ₹1,555 taxes / night

Earn 75 Reward Points

Flat ₹1,077.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,985

₹7,663

22% OFF

+ ₹1,555 taxes / night

Update Price

Earn 75 Reward Points

Flat ₹1,077.13 off included with coupon INTSTAY

Amenities

Location

Karet Semanggi, Jakarta, West Java

View on Maps

Ratings & Reviews

4.5/5

431 Ratings

고양이병아리

4/5

24 Dec, 2023

Good points 1. Very good service 2. Facilities 3. Night view is cool Should be considered points 1. They don't let you be quarantined... even "do not disturb" sign on the door, they want to check you are okay or not. When you put the sign and not come out until 2~3pm, they call to your room, and if you don't answer the phone they come to your room and knock many many times to wake you up. Just answering in the room is not enough, you have to open the door and show your messy face 🥲 2. Breakfast is ... not good. Not various and not tasty.. I rather be in hunger than going out for that food 😂 Other than that everything is good.

Matthew Whitehead

5/5

30 Oct, 2023

Booked a room with Citadines expecting the five-star treatment, and that is exactly what I got. The seemingly brand-new hotel was served by very competent staff and service. Managed to get checked in into the hotel in no time. The room I stayed in was a bit smaller than I anticipated, so only for an extra 150,000 rupiah, I managed to upgrade to a room almost double in size for the rest of the trip. Subsequently, the new room was amazing! Facilities in the room were also superb. The hotel is partnered by the Il Sogno restaurant, which also serves great dinners on top of the already great experience. Location is a bit of a letdown. Definitely not enough to take away from its luxury status, but feels a bit isolated nonetheless. Overall, great place to stay for the week!

Eduard Darmawan

5/5

24 Jan, 2024

New serviced apartment located in Kuningan (not sudirman exactly). Good location, behind ascott sudirman. Rooms were great and good ambience. Maybe the bathroom need more lights because it's too dark especially on shower

merryana 2298

1/5

11 Dec, 2023

Bad service from front office to the supervisor, no attention to guests, not friendly at all, no consideration at all for accidentally mistaken choosing period of stay in previous month and just realized it in the intended month, but no support & consideration & help at all from the hotel. Just reasoning have to stick by the rule. If not accidentally mistaken why would I bother myself to ask your favor & consideration. Even the travel app I used still consider & help to place a request to the hotel. But the hotel supervisor don't have any good intentions to make a consideration. Bad experience with this hotel.

Hillary Kimeya

1/5

17 Nov, 2023

My partner is currently staying at this hotel. He left his wallet on the table in his room for the past few days (12-16 nov), having full trust in the professionalism and integrity of hotel staff. Some might say he should have kept his valuables in a safe or somewhere more discreet, but is there any wrong in a guest of a 4 star hotel trusting that his belongings would be safe in his room? He realized 90% of his money was missing from the wallet yesterday night. It is highly disappointing that a 4 star hotel like citadines would have dishonest staff stealing from guests.

고양이병아리

4/5

24 Dec, 2023

Matthew Whitehead

5/5

30 Oct, 2023

Eduard Darmawan

5/5

24 Jan, 2024

merryana 2298

1/5

11 Dec, 2023

Hillary Kimeya

1/5

17 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.