Citadines Sukhumvit 11 Bangkok

4.2/5(782 Reviews) rating

4 Star Hotel locationPin

Bangkok, Bangkok

1/53

About hotel

Experience the epitome of convenience and comfort at our exquisitely positioned 4-star aparthotel in the heart of Bangkok. Prepare to be enchanted as we unveil a world where luxury seamlessly blends with practicality. Situated just a stone's throw away from the renowned Terminal 21 Shopping Mall and the illustrious Siam Paragon Mall, our hotel offers unparalleled accessibility to the city's most sought-after destinations. Immerse yourself in the vibrant tapestry of Bangkok's city life and embark on a journey of exploration, with the iconic Soi Cowboy and the bustling Pratunam Market mere moments away. At our hotel, we are committed to ensuring your utmost satisfaction, which is reflected in our 127 individually adorned guestrooms. Each room has been meticulously designed to evoke a sense of warmth and familiarity. Indulge in the convenience of a fully equipped kitchen, complete with a refrigerator and microwave, empowering you to unleash your culinary prowess and savor the flavors of home. Stay entertained with state-of-the-art LCD televisions and a wide range of satellite programming, while our complimentary wireless Internet access ensures you remain seamlessly connected throughout your stay. Additional amenities such as safes, desks, and phones have been thoughtfully provided to enhance your convenience. Elevate your leisurely pursuits with our exceptional recreational facilities, including a sparkling outdoor pool and a cutting-edge fitness center. Immerse yourself in a world of tranquility and rejuvenation, all within the confines of our opulent aparthotel. Stay connected with our complimentary wireless Internet access, available throughout the premises, and allow our dedicated tour/ticket assistance to curate an unforgettable itinerary for you. To further enhance your convenience, we offer a complimentary area shuttle to whisk you away to nearby destinations. For our esteemed business travelers, we go above and beyond to cater to your every need. Complimentary newspapers grace our elegant lobby, ensuring you stay up-to-date with the latest developments. Our dry cleaning/laundry services and 24-hour front desk are at your disposal, providing unparalleled convenience. Should you be planning a corporate event, our aparthotel boasts state-of-the-art conference space, tailored to meet your every requirement. To facilitate your seamless arrival and departure, we offer a roundtrip airport shuttle for a surcharge, with Suvarnabhumi Intl. Airport conveniently located in close proximity. Embark on a culinary journey like no other with our 24-hour room service, ensuring your gastronomic desires are met at any hour. Savor delectable continental breakfasts, meticulously prepared and available daily from 6 AM to 10:30 AM, setting the tone for a day filled with boundless possibilities. Discover the perfect amalgamation of comfort and convenience at our centrally located aparthotel in the vibrant heart of Bangkok. Embrace the allure of this enchanting city and embark on an unforgettable sojourn. Book Citadines Sukhumvit 11 Bangkok Online today and unlock the gateway to an extraordinary experience. Don't miss out on our affordable Citadines Sukhumvit 11 Bangkok room prices. Visit us at 22/22 Sukhumvit 11, Sukhumvit Road, Wattana, Bangkok10110, Thailand for a truly memorable stay.

Highlights

• Centrally located in Bangkok, within a 5-minute drive of Terminal 21 Shopping Mall and Siam Paragon Mall • Individually decorated guestrooms with kitchens and complimentary wireless Internet access • Outdoor pool, fitness center, and complimentary area shuttle for recreation and convenience • Featured amenities include complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk • Close proximity to popular attractions such as Soi Cowboy, Pratunam Market, and Erawan Shrine • Approximately 32.1 km from Suvarnabhumi Intl. Airport and 24.4 km from Don Mueang Intl. Airport • Suitable for both casual and business travelers with conference space and business amenities available • Continental breakfasts available daily and 24-hour room service for dining convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

127

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

On-Site parking

Breakfast available

Airport shuttle service

Transportation

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

On-Site parking

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Khlong Tan Nuea, Bangkok, Bangkok, 10110

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Ratings & Reviews

4.2/5

782 Ratings

Gautam Mehra

5/5

21 Jan, 2024

It's at a great location. Clean rooms and housekeeping.. we took a double bedroom suite which had a dining and sitting area and a full pantry kitchen. Awesome budget stay.

Mike Tango

4/5

20 Jan, 2024

Rooms were excellent except the bed was queen size, and the bathroom was in very less space. Rest all things were superb. A lot of cutlery, coffee, fridge, induction, wardrobe etc. Go for it

Zahidur Reza

5/5

28 Dec, 2023

Located right at the heart of Soi 11 Sukhumvit, the property is perfect for long stays and comes with all the essentials needed. We stayed for about 2 weeks and the staff were very cooperative and welcoming. Rooms were turned over everyday which was great considering we cooked in the kitchen everyday. Only complain could be that the room we stayed in had no views but was very quiet and that was something we asked for so wasn’t a real issue for us. Bed was comfortable and WiFi was decent

Mr Truth

2/5

1 Dec, 2023

Used to be much better some years ago. Now it’s just a place to stay in a very high demand street. The please is quite clean however no any service, poor pool and gym facility and really poor personal especially LEK.. if you had some issue they show no understanding and they don’t follow their own policies. They try to charge you during their stay as much as they can.. I’ve recognized this by my recent stag and just checked out looking for a better place. Pricing is quite high comparing to their service and offering! I won’t recommend it anymore.

Gautam Mehra

5/5

21 Jan, 2024

It's at a great location. Clean rooms and housekeeping.. we took a double bedroom suite which had a dining and sitting area and a full pantry kitchen. Awesome budget stay.

Mike Tango

4/5

20 Jan, 2024

Rooms were excellent except the bed was queen size, and the bathroom was in very less space. Rest all things were superb. A lot of cutlery, coffee, fridge, induction, wardrobe etc. Go for it

Zahidur Reza

5/5

28 Dec, 2023

Mr Truth

2/5

1 Dec, 2023

Christopher Santos

5/5

21 Nov, 2023

Staffs and service are nice. There's also a pool, gym, launderette and a complimentary water refilling stations for guests. Complete dining and kitchen set, also has iron for your clothes. Location is good especially for night life. Recommended for short and long term stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.