Citadines Toison d'Or Brussels

4.1/5(798 Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

1/71

About hotel

Citadines Toison d'Or Brussels hotel offers affordable accommodations, ideal for any type of traveler. Located at 61-63, Avenue de la Toison d'Or 1060, Belgium, our conveniently located aparthotel is just a short distance away from iconic landmarks such as the Grand Place and Law Courts of Brussels. With easy access to Brussels Airport, as well as Antwerp and Charleroi, travelling to and from our hotel is a breeze. With 154 uniquely designed guestrooms, equipped with kitchenettes, satellite programming, desks and phones, our hotel provides comfort and convenience for all our guests. Stay connected with complimentary Wi-Fi, catch up on your favorite TV shows, and get some work done hassle-free. Explore the vibrant district of Sint-Gillis, with its lively Avenue Louise and nearby landmarks such as Egmont Palace and Church of Our Blessed Lady of the Sablon. Immerse yourself in the local art scene with a visit to the Magritte Museum or Royal Museums of Fine Arts of Belgium. And for our business guests, our hotel offers a 24-hour business center, conference space, and a meeting room. After a day of adventure, relax in our common area or take advantage of our amenities, including complimentary Wi-Fi and concierge services. Feeling hungry? Our on-site grocery store and breakfast buffet can satisfy your cravings. Don't miss out on the opportunity to experience the captivating city of Brussels with a stay at Citadines Toison d'Or Brussels. Book your affordable room now and enjoy a comfortable and convenient stay. Book your stay at Citadines Toison d'Or Brussels Online today and indulge in the best of Brussels without breaking the bank.

Highlights

• Conveniently located near major tourist attractions such as La Grand Place and Avenue Louise • Only a 10-minute drive from the airport and railway station • Variety of room options, including suites with kitchenettes • Complimentary wireless internet and in-room entertainment options for staying connected • Within walking distance of popular restaurants and shops • Business amenities including a 24-hour business center and meeting room • On-site concierge services for personalized travel assistance • Complimentary continental breakfast available on weekends • Self-parking available for convenience • Hotel also offers budget-friendly options for travelers

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

154

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Concierge desk

Hiking

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Designated Smoking Areas

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

The property is professionally cleaned.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹12,426

₹15,638

21% OFF

+ ₹652 taxes / night

Earn 130 Reward Points

Flat ₹1,868.25 off included with coupon INTSTAY

Select Rooms

Apartment, 1 Bedroom

484 sq.ft (44.96 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Refrigerator

Desk

Free toiletries

Safe

Dining area

Kitchenette

Stovetop

Dishwasher

Microwave

Blackout Curtains

Wardrobe/Closet

Housekeeping - daily

Private bath or shower

Ironing Services/ board

Body soap

Toilet paper

Shampoo

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹12,426

₹15,638

21% OFF

+ ₹652 taxes / night

Update Price

Earn 130 Reward Points

Flat ₹1,868.25 off included with coupon INTSTAY

Amenities

Location

Av de la Toison dOr, Brussels, Flemish Region, 1060

View on Maps

Ratings & Reviews

4.1/5

798 Ratings

Niels Griffioen

5/5

10 Jan, 2024

We stayed here for 1 night, the studios are quite large with a small kitchen. Clean rooms and nice bathroom. Staff was quite friendly. They were rebuilding the lobby downstairs so the lift area was a mess. Overall I would say it's a decent place to stay. Don't expect anything outstanding, but expect everything to be comfortable and well kept.

Christiane Schmitz

1/5

22 Jan, 2024

Filthy. When we wanted to check in, the room wasn't ready. Happens. Came back one hour later and found the room "done" but full of weird brownish stains everywhere and a heavy urine smell from the toilet. White stains on the bed. Told the receptionists, been promised to have it cleaned immediately. Nothing happened, so the next day I went to another receptionist, who told me, they won't clean it, because I didn't book an extra cleaning. When I argued, the mess isn't mine, she asked me to send pictures of the dirt to an email address and they'd take care of the cleaning. Next day, nothing happened. I reached out 4 times in 3 days. Horrible. See attached. Plus, the entire hotel smells unpleasant and is a construction site.

Fernando Sirio

5/5

16 Dec, 2023

Great place! Thank you very much to all the personnel for being so accomodating... this is a very nice, nicely renovated facility. 24 hrs coffee, tea, etc. We had lots of fun, the location is a bit off but we managed to move around via taxi.

Francis Che

5/5

5 Sep, 2023

It is pretty hard to rate this hotel. Overall, I found a bit more positives than negatives when doing the evaluation. Positives: reasonable priced, big room with kitchen, separate toilet and bathroom, close to the shopping area, quite and safe area, fridge with free bottle waters and waffle biscuits Negatives: room definitely needs update, lighting too dark, no air conditioning, a bit away from the tourist area, not using smart TV

Niels Griffioen

5/5

10 Jan, 2024

Christiane Schmitz

1/5

22 Jan, 2024

Fernando Sirio

5/5

16 Dec, 2023

Katharina Schob

3/5

27 Jan, 2024

Location is very good, room is clean but smells weird, WIFI could not be worse and the noise of the elevator is very loud in some rooms. Not recommended if you plan to work from the hotel.

Francis Che

5/5

5 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.