Citadines Trafalgar Square London

4.2/5(1.12K Reviews) rating

4 Star Hotel locationPin

London, England

Citadines Trafalgar Square London exterior_detail

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About hotel

Step into the warm embrace of our exquisitely located 4-star aparthotel, where comfort and convenience seamlessly come together to create an unforgettable experience in the heart of London. Situated near the iconic Trafalgar Square, a mere 3-minute walk will transport you to this historic landmark, while a leisurely 9-minute stroll will lead you to the renowned London Eye. Indulge in the welcoming ambiance of our 187 air-conditioned rooms, thoughtfully designed to evoke a sense of home away from home. Each room features a well-equipped kitchenette complete with refrigerators and microwaves, ensuring that all your culinary desires are effortlessly met. Stay seamlessly connected with complimentary wired and wireless internet access, while the flat-screen televisions, equipped with digital programming, offer endless entertainment options. The bathrooms, a sanctuary of relaxation, are equipped with shower/tub combinations, deep soaking bathtubs, and complimentary toiletries, inviting you to unwind and rejuvenate. Immerse yourself in the vibrant tapestry of London's cultural wonders, all within easy reach of our abode. Embark on a journey of discovery as you explore The Mall, Charing Cross, and The Strand, just moments away from our doorstep. Uncover the artistic treasures housed within the National Gallery, take a leisurely stroll along the enchanting Thames River, or indulge in a shopping spree on the illustrious Regent Street. The captivating London Eye and the bustling Covent Garden Market are also within walking distance, beckoning you to explore their enchanting offerings. To ensure your utmost comfort, we provide complimentary wireless internet access throughout the hotel, allowing you to stay seamlessly connected. Our dedicated concierge services are always at your disposal, ready to assist you with any inquiries or reservations, ensuring that your every need is met with utmost care. Stay connected with our state-of-the-art business center and take advantage of our impeccable dry cleaning/laundry services. Start your day with a delectable buffet breakfast, available for a fee, served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM, setting the tone for a day filled with boundless possibilities. With Heathrow Airport just 27.2 km away, our preferred airport, seamless access to and from the hotel is guaranteed. Whether you're visiting for business or leisure, Citadines Trafalgar Square London offers affordable accommodations suitable for a variety of people. Don't miss out on our competitive Citadines Trafalgar Square London room prices. Book Citadines Trafalgar Square London online now and secure your unforgettable stay at our conveniently located address, 18/21 Northumberland Avenue, England WC2N 5EA, United Kingdom.

Highlights

• Centrally located in London, just a 3-minute walk from Trafalgar Square • 4-star aparthotel with 187 air-conditioned rooms and kitchenettes • Complimentary wired and wireless Internet access • Close proximity to popular attractions such as London Eye and Big Ben • Convenient amenities including complimentary Wi-Fi and concierge services • Business amenities include a business center and dry cleaning/laundry services • Buffet breakfasts available for a fee • Distances: The Mall (0.2 km), Charing Cross (0.2 km), Trafalgar Square (0.3 km), National Gallery (0.4 km), London Eye (0.7 km) • Nearest airports: Heathrow Airport (27.2 km), London City Airport (13.9 km), Gatwick Airport (71.9 km), Luton Airport (55.1 km)

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

187

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Library

Breakfast available

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Library

Food & Beverages

Breakfast available

Coffee/tea

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fees vary based on unit and length of stay.

We have included all charges provided to us by the property..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 88.

Pet max weight (per pet) in kg is 40.

Maximum number of pets per room 2.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher, a smoke detector, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cleaning fees vary based on unit and length of stay.

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 88.

Pet max weight (per pet) in kg is 40.

Maximum number of pets per room 2.

₹26,729

₹31,545

15% OFF

+ ₹5,279 taxes / night

Earn 320 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹26,729

₹31,545

15% OFF

+ ₹5,279 taxes / night

Update Price

Earn 320 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Northumberland Ave, London, England, WC2N 5EA

View on Maps

Ratings & Reviews

4.2/5

1.12K Ratings

Scott McHattie

2/5

30 Nov, 2023

Great location but £330 for one night in November! No breakfast option as they have no facilities. Fourth floor room with a high skylight/window you can't see out of. Coffee machine in the foyer. Next time I'll use the tube and save money on a better hotel. Disappointing.

Chloe Montier

5/5

18 Jan, 2024

We spent 4 nights by Citadines Apart'Hotel Trafalgar square London. We booked the studio. Equipment was better than espected (dish-washer and bathtub!) Neighbourhood is really nice and the hotel is really good located : 2 underground stations nearby and Covent Garden and Buckingham are really close, you can walk there. We had breakfast once, on the day of departure, it was very good as well! People at reception were polite and nice. We will come back in this hotel when we come back to London!

Carole Bailey

4/5

18 Dec, 2023

A bit pricey for what it was but a great location 😀👍 we weren't expecting a pull out sofa bed but it was ok. Clean, tidy and helpful with storage for luggage. Would stay again 👍

Huw Jeffries

5/5

15 Dec, 2023

Great location. Rooms were good and included a kitchenette with microwave, hob, dishwasher, fridge and utensils. Breakfast is availabe for £15 for an adult (good selection of cerial, waffle, fruit, yoghurt, pastry, etc. The cooked "English" breakfast was disappointing - chewy hash brown, poor quality sausage). Check in and check out took a while due to a very slow computer system.

Michel Adolphe

1/5

28 Sep, 2023

Fantastic location! However the following need addressed Cleanliness The rooms need a good clean. We were here for 9 nights and our room was only serviced once and for 500 pounds a night one would expect that the rooms would be serviced daily. The rooms did not feel fresh and clean when we arrived and looked Like it needed a good scrub. The toilet smelt Of sewerage during our stay . We did advise Front desk and they did send someone however no one communicated back to us on the outcome . We had a fire drill early in the morning and the staff were hopeless no communication what so ever no sorry nothing at all! The staff in general seemed to be overworked with no smiles just stressed with the exception of the night team 11 pm to seven am the young chap was always smiling and extremely helpful. Whilst the location is great this hotel is getting worst and worst each year and rooms are getting tired and the staff are not the best in terms of providing service. I will not be staying here again . The noise from the local pubs were not ideal either bit they did offer a room Move. Overall staff need training urgently on customer service and rooms need a good clean .

Scott McHattie

2/5

30 Nov, 2023

Chloe Montier

5/5

18 Jan, 2024

Carole Bailey

4/5

18 Dec, 2023

A bit pricey for what it was but a great location 😀👍 we weren't expecting a pull out sofa bed but it was ok. Clean, tidy and helpful with storage for luggage. Would stay again 👍

Huw Jeffries

5/5

15 Dec, 2023

Michel Adolphe

1/5

28 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.