Cititel Express Ipoh

3.9/5(1.95K Reviews) rating

3 Star Hotel locationPin

Ipoh, Perak

207

1/207

About hotel

Discover the perfect blend of luxury and convenience at our ideal hotel location in the vibrant Masjid India Muslim neighborhood of Ipoh. Welcome to Cititel Express Ipoh, offering 210 stylish and well-equipped rooms that guarantee an unforgettable stay. Relax in the comfortable atmosphere of your air-conditioned room, equipped with a state-of-the-art LED TV and complimentary Wi-Fi to keep you connected throughout your stay. Indulge in a refreshing shower with our complimentary toiletries and bidets in your lavish en-suite bathroom. For added convenience, our rooms also feature phones, personal safes, and spacious work desks. Our central location allows for easy access to the many local attractions, such as the stunning Lang Mountain and magnificent cave temples. Immerse yourself in the rich culture of Ipoh by taking a leisurely stroll to explore historic landmarks, including the prestigious Royal Ipoh Club and iconic Birch Memorial Clock Tower. After a day of sightseeing, return to our hotel and take advantage of our convenient amenities, including complimentary Wi-Fi, wedding services, and a communal TV lounge area. For business travelers, we offer services such as dry cleaning, laundry, a 24-hour front desk, and a highly efficient multilingual staff. Reaching us is a breeze with the nearby airport, Ipoh (IPH-Sultan Azlan Shah). Feeling hungry? Our on-site grocery/convenience store has a variety of delicious and convenient options. Don't forget to start your day off right with our daily to-go breakfast choices. Experience the best of Ipoh at Cititel Express Ipoh, where you can enjoy affordable accommodations suitable for a variety of travelers. Enjoy our prime location, top-notch amenities, and unforgettable experiences. Book Cititel Express Ipoh online and take advantage of our affordable room prices now. Location: 2, Jalan S. P. Seenivasagam, Perak Darul Ridzuan 30000, Malaysia

Highlights

• In the heart of Ipoh, steps away from Ipoh Padang and Masjid India Muslim • 210 air-conditioned rooms with LED televisions and complimentary WiFi • Private bathrooms with showers and free toiletries • Close to popular attractions such as Yasmin At Kong Heng Museum, Han Chin Pet Soo, and Cave Temples (all within 0.5 km) • 1.3 km from Ipoh Parade and 7.7 km from Aeon Station 18 • Only 6.9 km from Ipoh Airport (IPH) • Convenient amenities such as free WiFi, wedding services, and onsite parking • Featured amenities include dry cleaning, 24-hour front desk, and multilingual staff • Grocery/convenience store on-site and to-go breakfast options available • Suitable for both casual and business travelers, with a variety of room options including luxury, boutique, and budget.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

189

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

Designated Smoking Areas

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

Designated Smoking Areas

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No alcohol served onsite.

Special check-in instructions

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

Free in-room Wi.

Fi has a 4-device limit..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

No alcohol served onsite.

Special check-in instructions

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Alcohol is not served at this property..

Free in-room Wi.

Fi has a 4-device limit..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,280

₹6,138

47% OFF

+ ₹476 taxes / night

Earn 37 Reward Points

Flat ₹536.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,280

₹6,138

47% OFF

+ ₹476 taxes / night

Update Price

Earn 37 Reward Points

Flat ₹536.50 off included with coupon INTSTAY

Amenities

Location

Ipoh, Perak, 30000

View on Maps

Ratings & Reviews

3.9/5

1.95K Ratings

Diane H

5/5

3 Dec, 2023

LOVED our stay here. We didn’t come with a car and I think that eliminated a lot of the frustrations that other reviewers had. But circling back — our room was IMPECCABLY clean. Like absolutely spotless. And this is coming from someone whose first thing they do in a hotel room is inspect the sheets 😆 Our room felt very modern and well lit as well, and staff were very friendly. Very close to concubine lane, good restaurants, the park, money exchange, bank, etc. also LOVED that it was connected to a 24/7 7eleven. The convenience and location is 10/10. Would definitely come back!

Farah Najwa

1/5

27 Jan, 2024

The worst hotel I have ever stayed in Malaysia. Very very limited parking space in the building and they have the audacity to ask the guest to park about 200m away from the building. They expect the guest to walk across the busy road under the hot sun and rain. Poor Front Office who gives me different information every-time. The walls are so thin that I can hear next room quest’s conversation. I had to call for housekeeping 3 times before I get attended. I do not know if the dispenser in the shower room are filled with shower gel or shampoo. The shower room floor is gooey and it’s disgusting. Even if you have so much money, please don’t stay here. It’s daylight robbery!

Andrew Watson

5/5

1 Dec, 2023

A great budget to mid-range hotel located close to Ipoh train station and many other city centre attractions. The staff are very friendly and helpful, especially the very polite and attentive security doorman. We received a warm welcome and bon voyage when checking out. There is a handy and well stocked 7Eleven store on the ground level within the foyer. The room was a very acceptable size with a nice powerful shower in the bathroom. Each level had a hot and cold water dispenser for guest use. We had a nice view over the river that runs by the hotel. We also had no issues with noise during our stay on floor three. The room TV had a selection of free movies to stream including some newer releases. The hotel are also happy to store luggage for free before check-in and after checkout. The only slight issue we had was walking anywhere from the hotel. As the hotel is surrounded on all sides by several lanes of road, it was a little difficult to cross on foot as there is no pedestrian crossing and the roads are pretty busy! This could be a major issue for wheelchair users or anybody that is not very mobile. However, it’s super easy to get a Grab ride / taxi to and from the hotel. Overall, for most people I can highly recommend this hotel for a short stay in Ipoh. We had a very pleasant stay, thank you 😊

Li Huifang

2/5

17 Jan, 2024

We checked in from January 14-17 January 2024. The room was tidy and clean. only One soft pillow per person. I called to ask for an extra pillow and was told that I needed to pay＄5. The bathroom only has soap and body wash, no shampoo. The hardest thing to bear is the wifi. I called and complained that it was a malfunction, but it was still malfunctioning the next day. There is a government tax of 10 R per room per day. remember to bring your toothbrush, toothpaste...

Diane H

5/5

3 Dec, 2023

Farah Najwa

1/5

27 Jan, 2024

Andrew Watson

5/5

1 Dec, 2023

Li Huifang

2/5

17 Jan, 2024

Din Salleh

5/5

20 Jan, 2024

The room for 4 guests is big and clean, the staff is eveready greet when they met you. The security personnel in the basement carpark is excellent,help you with your luggage from your car.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.