Citizen Hotel

4.2/5(485 Reviews) rating

3 Star Hotel

1/44

About hotel

Discover the energy and excitement of Taipei during your stay at the conveniently located Citizen Hotel. Situated in the bustling city center at No.80, Sec. 1, Jinshan S. Rd.100, Taiwan, this hotel offers affordable accommodations suitable for a diverse range of travelers. With easy access to popular attractions such as Taipei 101 and Shilin Night Market, you'll never have a dull moment when staying at the Citizen Hotel. Our 52 well-appointed guestrooms are designed for ultimate relaxation and comfort. Each room is equipped with modern amenities, including refrigerators and LED televisions, perfect for unwinding after a day of exploring. Our guests can also enjoy a restful night's sleep with down comforters and luxurious Egyptian cotton sheets. Don't miss a beat during your stay with complimentary wireless internet access and a wide selection of digital programming on the TV. Our bathrooms are also fitted with complimentary toiletries and hair dryers for your convenience. But the Citizen Hotel offers more than just a cozy place to rest. Its prime location also makes it easy to access some of Taipei's must-visit spots. Take a leisurely stroll to Yongkang Street or Huashan 1914 Creative Park, or venture further to National Taiwan Democracy Memorial Hall and Daan Forest Park. For shopping, head to the Eastern Shopping District and Jianguo Flower and Jade Market. And for a dose of culture, check out the National Taiwan Normal University and National Concert Hall. Relax and take in the stunning views at our hotel's beautiful garden. Stay connected with complimentary wireless internet access throughout your stay, and take advantage of amenities like tour and ticket assistance. Business travelers will appreciate our complimentary newspapers, dry cleaning and laundry services, and 24-hour front desk assistance. With easy access to Taoyuan International Airport and Songshan Airport, the Citizen Hotel is the perfect choice for travelers. Book Citizen Hotel Online now and experience the vibrant city of Taipei in comfort and style. Let us be your home away from home while you explore all that Taipei has to offer. Satisfaction guaranteed with Citizen Hotel room prices.

Highlights

• Prime central location in Taipei's Zhongzheng area • Minutes away from popular attractions like Taipei 101 and Shilin Night Market • 52 well-appointed rooms with modern amenities • Complimentary Wi-Fi for staying connected • Convenient access to transport with airport 45km away and railway station 6.6km away • Nearby Yongkang Street and Huashan 1914 Creative Park • National Taiwan Democracy Memorial Hall only 0.6km away • Choice of luxury, boutique, and budget options • Garden views and free tour/ticket assistance • Business amenities including free newspapers and 24-hour front desk

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Newspaper

Designated Smoking Areas

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Locker Room

Newspaper

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property accepts credit cards; cash is not accepted.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹6,507

₹8,917

27% OFF

+ ₹1,110 taxes / night

Earn 76 Reward Points

Flat ₹1,088.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹6,507

₹8,917

27% OFF

+ ₹1,110 taxes / night

Update Price

Earn 76 Reward Points

Flat ₹1,088.13 off included with coupon INTSTAY

Amenities

Location

Jinshan S Rd, Taipei, 100

View on Maps

Ratings & Reviews

4.2/5

485 Ratings

Dillon Chen

5/5

28 Dec, 2023

Overall very enjoyable experience. The hotel was very accommodating, we mentioned we would be traveling with an infant and they immediately prepared a baby tub and crib in our room. We had a late check-in and they worked around our schedule. The hotel is located close to many places and they even have valet service. Room was clean and the provided breakfast was quite tasty. Will definitely be back to stay again in the future ☺️

Shang-Rou Hsieh

5/5

7 Dec, 2023

After an extended stay (41 days) in this hotel, I summarize my experience here. This hotel makes me feel at home. #1. Location - this hotel is 5 mins walking distance away from Dongmen Taipei MRT station. More importantly, this station serves as a transfer station between red and yellow lines. In addition, with one station away, one can hop on the other 3 main lines: green, blue, and/or brown lines. It is a convenient spot to start one's touring around the city. #2. Facility: the room is clean, sound insulation is adequate. There is a Toto Washlet. One minor drawback is only one room style offers tub, others only have shower. I noticed that it also offers rooms for handicaps. #3. Staff: The front-desk staff is efficient, courteous, and professional. The way that custodian cleaned my room is more than I can say. There are staff on site 24/7. #4. Breakfast: This place offers FREE breakfast including a simple continental breakfast (breads, pastry, milk, coffee, soybean milk, and orange juice), a small salad bar, and simple traditional Taiwanese breakfast. The arrangement is sufficient. The chef is considerate in preparing hot dished for vegetarians. I seldom found repetitions. The coffee is freshly brewed with good bean. I stopped practicing Intermittent Fasting (16/8) during this extended stay. #5. On-site laundry machine and dryer. This is an extremely important feature for someone plans stay long. The bottom line: A great hotel managed by a great team with high cost-performance ratio. I will recommend it, in a heart beat, to anyone plans to visit Taipei.

มนัสนันท์ เกาทัณฑ์

5/5

16 Dec, 2023

If you wanna go to the north of Taipei, this hotel is the best choice. Because you can take a bus easier and also cheaper than go to Taipei main station.

Maggie Xue

5/5

26 Mar, 2023

Wonderful breakfast, child friendly, quite, clean, regretless stay. Liked · 1. I loved the breakfast. We stayed for 6 days in total, and they provided different breakfast each day! Full of healthy food choices, Chinese and western. All carefully selected and made with great dedication to quality of ingredients. There is fresh ground coffee too but with automatic machine. My favorite was the cherry tomatoes, I guess they are locally grown in Taiwan thus so sweet and fresh. Then the nice selection of bread including small croissants which I can heat up with the small oven and make a nice croissant smoked salmon sandwich. Selection of fresh fruits are also different every day. 2. Kids friendly - they offered my 3 year old son a baby cot at no additional cost, comes with cute little pillow and duvet with animals which my son adored! Their cantine also provided baby chair for my son, with baby utensils and plate, and let him eat the buffet for free! 3. Clean. Bathroom had dry and wet sections partitioned so the shower water won't flow out to the toilet and basin regions. 4. Quiet. I've read a lot of reviews about other hotels being very noisy, with thin walls. I suspect this hotel doesn't have very good sound proofing with the doors cz I can easily hear other rooms' door lock beeping sounds, but the hotel was very quite still, maybe because neighbors were all considerate, and our window is not facing the street. 5. Other facilities that I always make sure a hotel has that this hotel also provides: washing machine, dryer, lift landing on all floors, windows. 6. Other less essential bonus: free bottled water x2 /day, mini fridge, free packet coffee/tea, kettle, free toiletries, hair dryer, VERY strong flow of shower water with hot water running out pretty quickly. Table corners are protected with childproof rounded corners. Fairly spacious, we could fit our large pram and 2 suitcases and still walk around freely. Friendly reception staff. Disliked · 1. Window couldn't be opened when we tried by ourselves. Seems to be locked. 2. Air con was hard to adjust to the right temperature. I can't choose warm air vs cold air mode, I can only choose the desired temperature, so it'll be sometimes blowing cold air, sometimes hot. Room is very dry due to the aircon. 3. Lights are not working very well, the light bulbs tend to flicker. And even when I turn on all the lights the room is still pretty dim.

Dillon Chen

5/5

28 Dec, 2023

Shang-Rou Hsieh

5/5

7 Dec, 2023

มนัสนันท์ เกาทัณฑ์

5/5

16 Dec, 2023

If you wanna go to the north of Taipei, this hotel is the best choice. Because you can take a bus easier and also cheaper than go to Taipei main station.

WorldWander

5/5

20 Nov, 2023

I agreed with Shang below. We stayed at 5 hotels in the city center with reasonable prices. This by far is the best of all. It is great management!

Maggie Xue

5/5

26 Mar, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.