citizenM Los Angeles Downtown

4.4/5(566 Reviews) rating

4 Star Hotel locationPin

Los Angeles, California

1/72

About hotel

Welcome to the bustling heart of the City of Angels, where the energy is electric and the possibilities are endless. Perfectly situated just a short 10-minute drive from the iconic Crypto.com Arena and the massive Los Angeles Convention Center, our 4-star hotel, citizenM Los Angeles Downtown, offers both convenience and prime location to discover all that LA has to offer. Say goodbye to the stress of travel as you enter one of our 315 spacious and well-appointed guestrooms. Each room boasts a comfortable and plush pillowtop bed, topped with luxurious linens, an iPad for your convenience, and a personal refrigerator. Stay entertained with the 43-inch LED TV with cable programming, and stay connected with complimentary Wi-Fi. Our private bathrooms feature lavish rainfall showerheads and complimentary deluxe toiletries. Looking to get out and explore the vibrant city? Look no further than our ideal central location. Stroll to nearby popular attractions such as the famous Grand Central Market, Pershing Square, and the iconic Los Angeles City Hall. For breathtaking city views, make your way to OUE Skyspace LA, or appreciate contemporary art at The Broad and Walt Disney Concert Hall. After a day of adventure, return to our hotel and take advantage of our top-notch amenities, including our 24-hour fitness center, communal living room, and convenient 24-hour business center. For those in town for work, we also offer five versatile meeting rooms. Hungry? Look no further than our on-site restaurant, canteenM, offering a delicious menu to please every palate. Enjoy a drink and unwind at our bar/lounge after a busy day. And don't forget to fuel up each morning with our scrumptious daily buffet breakfast, available for a small fee. With major airports such as Los Angeles International and Hollywood Burbank just a short distance away, getting to our hotel is a breeze. So why wait? Book your stay at citizenM Los Angeles Downtown room prices online and experience the excitement of downtown LA. Let us be your home away from home at 361 South Spring Street, California 90013, United States, in this dynamic and vibrant city.

Highlights

• Centrally located in Downtown Los Angeles • 4-star hotel with 315 guestrooms, including suites • Close to popular tourist attractions like Crypto.com Arena and Los Angeles Convention Center • Within 5.2 km from Dodger Stadium and University of Southern California • Rooms feature modern amenities including iPads and rainfall showerheads • Complimentary Wi-Fi and 24-hour fitness center available • 24-hour business center and 5 meeting rooms for business travelers • On-site restaurant, bar and lounge serving buffet breakfasts • Just 0.1 km from Grand Central Market and 0.3 km from Pershing Square • Easy access to multiple airports, with the closest being 18.5 km away • Ideal for both casual and business travelers seeking a convenient and comfortable stay in LA.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

315

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses wind energy, plus eco-friendly cleaning products.

Noise-free guestrooms cannot be guaranteed.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

An adult age 18 or older must assume all liability for the booking. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

This property uses wind energy, plus eco-friendly cleaning products.

Noise-free guestrooms cannot be guaranteed.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹8,482

₹10,830

22% OFF

+ ₹1,471 taxes / night

Earn 99 Reward Points

Flat ₹1,421.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,482

₹10,830

22% OFF

+ ₹1,471 taxes / night

Update Price

Earn 99 Reward Points

Flat ₹1,421.88 off included with coupon INTSTAY

Amenities

Location

Spring St, Los Angeles, California, 90013

View on Maps

Ratings & Reviews

4.4/5

566 Ratings

Rachael

5/5

23 Oct, 2023

Just finished my 1 night stay and it was perfect! Great view, beautiful room. Room is small but quaint/nice if you don’t mind that. Tech is really cool, self check in/out. Decor is wonderful and chic as well. Gym was great to have. Customer service was over the top amazing. I would come back! Or consider staying at citizenM elsewhere too. Please note there is no parking so I parked beside the hotel. Cost $38 for 1 night. Location felt mildly sketchy since near Skid Row.

Brittany McGill

5/5

19 Nov, 2023

My honey and I planned a small getaway for his birthday! I chose for us to stay at this hotel because of its character and uniqueness and I’m so glad that I did. Our plane landed at 8:38AM and we didn’t think we would be able to get early check in after calling and asking. However, when we arrived the front desk tenant advised that hotel policy does not allow early check in but because they had room available they were able to put us in a room! We were so grateful! On top of that if you’re looking for a hotel that is top tier clean, friendly, affordable and within walking distance this is the hotel for you! Even if you have to catch an Uber, the cost to get around with this location being your starting point is not that expensive! The only minor issue is the location, not to far from experiencing a lot of homelessness but the security at this hotel is immaculate! My honey and I have definitely agreed that when we come to visit LA this will be the hotel we book. The employees from the front desk, to the bar, to the security are friendly! Keep up the good things you all are doing at this hotel! We LOVE IT!

MAG

3/5

27 Dec, 2023

The lobby decor was beautiful and interesting, there’s a lot to look at and admire. Our room was tiny that upon entrance, you see everything. The room looked clean however I felt it was dusty based from the window pane. Breakfast was okay but I suggest to have it outside instead for the price and for more options. Parking’s a plenty outside, there’s a $15 flat rate(no in and out) nearby. Service was fine.

John Flores

5/5

13 Dec, 2023

First time in a Hotel bar and I had an amazing experience! A friend of mine recommended I check out CitizenM Hotel’s Lobby Bar. So I told a couple colleagues of mine to meet me there. As soon as we entered we were immediately greeted and directed to the bar. There was a gentleman at the bar by the name of Hector who took our drink orders. He was very attentive and he made sure we were enjoying ourselves throughout the night. We asked Hector if he had any recommendations of places to visit and he seemed to be very knowledgeable. What was supposed to be a quick stop at a Hotel bar, ended up being an amazing experience. All in all, we had a pleasant time and our host, Hector, made our experience very memorable. I will definitely be coming back!

Jason Hooson

5/5

8 Dec, 2023

Lobby and shared areas are like an oasis.. Open, inviting with lots of interesting things to look at and experience. Bar is well stocked and bartenders are very friendly. Just be prepared for small spaces in rooms, really just for sleeping as you experience the rest that the city has to offer. They are filled with technology and good use of space, but they are tiny! Not an issue for long time married couple..

Rachael

5/5

23 Oct, 2023

Brittany McGill

5/5

19 Nov, 2023

MAG

3/5

27 Dec, 2023

John Flores

5/5

13 Dec, 2023

Jason Hooson

5/5

8 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.