Citiz's House

4.9/5(89 Reviews) rating

1 Star Hotel

1/59

About hotel

Citiz's House is a luxurious retreat located in Penida Island, Indonesia, offering a unique blend of modern sophistication and historic charm. Connected to a shopping center, the hotel is just a 1-minute drive from Maruti Express Nusa Penida Ferry Dock and 12 minutes from Crystal Bay, making it an ideal destination for discerning travelers. The architectural elegance and interior design of Citiz's House are truly captivating, with lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from other accommodations. The 2 air-conditioned guestrooms are beautifully appointed, with shared communal kitchens, complimentary wireless Internet access, and bathrooms with showers. Guests can relax at the full-service spa, enjoy massages, and take advantage of amenities such as babysitting services, complimentary beach shuttles, and a restaurant serving delicious meals. The hotel's central location provides easy access to iconic landmarks like Kelingking Beach, Seganing Waterfall, and Goa Giri Putri Temple. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, Citiz's House caters to every guest's needs with exceptional hospitality and personalized service. Book Citiz's House online now to experience a truly unforgettable stay in the heart of Penida Island..

Highlights

• Well Situated in Penida Island, Citiz's House is just a 1-minute drive from Maruti Express Nusa Penida Ferry Dock and 12 minutes from Crystal Bay. • The property is within close proximity to popular attractions such as Gamat Bay, Pura Penataran Ped, and Pantai Banana, offering guests easy access to explore the area. • With only 2 air-conditioned guestrooms, guests can enjoy a cozy and intimate stay, complete with a shared kitchen for meal preparation. • Stay connected with complimentary wireless Internet access available throughout the property, ensuring guests can work or stay in touch effortlessly. • Unwind at the full-service spa on-site, where guests can indulge in relaxing massages to rejuvenate both body and mind. • Additional amenities include babysitting services, a television in a common area, and a complimentary beach shuttle for easy access to the surf and sand. • Business travelers will appreciate the convenience of services such as dry cleaning, a 24-hour front desk, and luggage storage for a hassle-free stay. • Guests can dine at the on-site restaurant, Warung Citiz's, or opt for room service during limited hours for a convenient dining experience. • The nearest major airport, Ngurah Rai Intl. Airport (DPS), is located 81.9 km away, providing easy access for travelers flying in and out of the area.

Quick Facts

Check-In

10:00 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Bicycle rentals

Baby Sitting / Child Services

Hiking

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Bicycle rentals

Activities

Baby Sitting / Child Services

Hiking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Social distancing measures are in place.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Social distancing measures are in place.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation..

Pet Policy

Pets not allowed.

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Amenities

Location

Toyapakeh, Penida Island, 80771

View on Maps

Ratings & Reviews

4.9/5

89 Ratings

Azzahra

5/5

11 Oct, 2023

The place is clean and comfy. The path is not that easy to find but it’s actually not a problem at all. They have a path with pretty coconut trees and very quiet since it’s far from the main road. Icha was hosting us and she’s amazing. Very helpful, extremely friendly, very good with guests, and accommodating. She even helped us to catch our speed boat. Thanks a lot Icha! Will definitely stay here again.

Enrico Bovo

5/5

5 Aug, 2023

Nice and cozy place near the harbour and main road, but also quiet because it is in the middle of a small forest. The guesthouse offers a wide range of services such as laundry, motorbike rental, island tours and ferry tickets. The breakfast is included and the staff is kind enough to accommodate our vegetarian diet. The staff is very kind, friendly and helpful. The rooms are very clean and spacious. The WiFi signal isn't strong enough for work meetings.

Marcel Cybon

5/5

8 Oct, 2023

Extraordinary friendly and welcoming service. This is the reason we did everything here like a snorkel tour, motorbike rent, in room massage, laundry, boat tickets with the very professional and hard working Icha. She is incredible as she is doing everything by herself, making you a small and tasty breakfast, cleaning rooms, welcoming guests and sending them off, organising tours, motorbikes..., as well her massage skills are really very good (we did a lot in our lifes to compare). The rooms are spacious, clean in a nice garden setting. All that you get for the best value for your money. We stayed 5 nights and felt super comfortable, like at home. You got even a common kitchen to use. Perfect place to stay. We definitely would stay here again when we come back to Penida.

Sara Hidalgo

5/5

1 Jul, 2023

We had a wonderful 4 days stay thanks to Icha, she is very friendly and helps you as much as she can! Rooms are big and very clean, comfy bed and towels are provided. Breakfast was included and you can also use the kitchen as long as you tidy up after use. The location is very convenient, especially if you don't want to drive everywhere. It is located just 5' walking distance from the main street where you'll find many restaurants and travel agencies and 10' walking far from the main pier. They also offer many services such as renting a scooter, booking Penida and snorkeling tours or even booking a boat ticket. If we go back to Penida, we'll Stay at Citiz's house again, thanks for everything!

Azzahra

5/5

11 Oct, 2023

Enrico Bovo

5/5

5 Aug, 2023

Marcel Cybon

5/5

8 Oct, 2023

Kelly Nelson

5/5

9 Sep, 2023

My favorite guesthouse during my month long trip to Indonesia. Anis and Citiz are so kind that it feels like your staying with family. Big modern clean rooms and great outdoor space. I highly recommend staying here!

Sara Hidalgo

5/5

1 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.