Citrus Sukhumvit 13 by Compass Hospitality

3.8/5(914 Reviews) rating

3 Star Hotel locationPin

Bangkok, Bangkok

Citrus Sukhumvit 13 by Compass Hospitality entrance

109

1/109

About hotel

Nestled in the heart of the bustling metropolis of Bangkok, discover the extraordinary Citrus Sukhumvit 13 by Compass Hospitality. This haven of convenience and comfort caters to the needs of all discerning travelers, offering affordable accommodations suitable for a variety of people. Strategically situated within a mere 15-minute stroll from the renowned Bumrungrad Hospital and the vibrant Soi Cowboy, this hotel is an ideal choice for both business and leisure guests. But that's not all, dear wanderers! Brace yourselves for a world of endless possibilities, as the iconic Terminal 21 Shopping Mall beckons you with its tantalizing array of shopping and dining options, just a stone's throw away from your doorstep. And if retail therapy is your ultimate indulgence, fear not, for the esteemed Central Embassy awaits you, a mere 1.2 miles from this enchanting abode, promising even more opportunities to satiate your cravings. Prepare to be captivated by the 79 exquisitely appointed rooms that await your arrival at Citrus Sukhumvit 13 by Compass Hospitality. Each room has been meticulously designed to ensure your utmost comfort and satisfaction. Immerse yourself in a world of air-conditioned bliss, as you revel in the convenience of complimentary wireless internet access and satellite programming on state-of-the-art LCD televisions. The private bathrooms, adorned with complimentary toiletries and bidets, offer a touch of luxury and convenience that will leave you feeling pampered and rejuvenated. And fear not, dear guests, for the diligent housekeeping staff and in-room safes are at your service, ensuring that your every need is met with utmost care and attention. But wait, there's more! Prepare to embark on a journey of indulgence and relaxation, as you immerse yourself in a range of recreational activities that will leave you feeling refreshed and revitalized. Surrender to the magic of rejuvenating massages or take a dip in the inviting outdoor pool, as you bask in the warm embrace of the tropical sun. Stay connected with complimentary wireless internet access throughout the hotel, and let the dedicated concierge services cater to your every whim and fancy. And for those eager to explore the wonders that lie beyond, fear not, for the hotel offers a complimentary area shuttle that effortlessly transports you to nearby attractions, ensuring that your adventures know no bounds. For the intrepid business traveler, fear not, for the hotel boasts a well-equipped business center that caters to your every professional need. Stay informed with complimentary newspapers in the lobby, and let the dry cleaning and laundry services take care of the little details, leaving you free to focus on what truly matters. And for those arriving by air, the roundtrip airport shuttle service, available 24 hours a day, ensures a seamless and stress-free journey, albeit for a surcharge. And fear not, dear guests, for free self-parking is also available onsite, ensuring that your beloved vehicles are well taken care of. Indulge in the hotel's delectable room service, offering a tantalizing range of mouthwatering meals during limited hours, ensuring that your culinary cravings are satisfied to perfection. With its unparalleled location at 22 Sukhumvit Soi 13, Bangkok10110, Thailand, luxurious accommodations, and exceptional amenities, Citrus Sukhumvit 13 by Compass Hospitality beckons you to embark on a truly unforgettable sojourn in the vibrant city of Bangkok. So, dear travelers, seize the moment and book Citrus Sukhumvit 13 by Compass Hospitality online to let this remarkable abode be your gateway to a world of enchantment and wonder. Don't miss out on the affordable Citrus Sukhumvit 13 by Compass Hospitality room prices!

Highlights

• Centrally located in Bangkok, within a 15-minute walk of Bumrungrad Hospital and Soi Cowboy • 0.5 mi (0.9 km) from Terminal 21 Shopping Mall and 1.2 mi (1.9 km) from Central Embassy • 79 air-conditioned rooms with refrigerators and LCD televisions • Complimentary wireless Internet access and satellite programming • Close proximity to attractions such as Embassy of Pakistan, Nana Square, and Bumrungrad Hospital • Onsite massages and outdoor pool for relaxation • Complimentary area shuttle within 800 meters • Business amenities include a business center and complimentary newspapers • Roundtrip airport shuttle available for a surcharge • Room service available during limited hours

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹3,711

₹5,278

30% OFF

+ ₹773 taxes / night

Earn 44 Reward Points

Flat ₹640.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹3,711

₹5,278

30% OFF

+ ₹773 taxes / night

Update Price

Earn 44 Reward Points

Flat ₹640.63 off included with coupon INTSTAY

Amenities

Location

Khlong Toei Nuea, Bangkok, Bangkok, 10110

View on Maps

Ratings & Reviews

3.8/5

914 Ratings

deb g

5/5

26 Jan, 2024

I stayed here last October 2023, great hotel, although the room was a bit beaten up, but overall my stay was fab, I loved the rooftop pool, all the madness going on below in Bangkok, but felt relaxed by the pool and the staff were amazing. Will definitely stay here again. I was travelling solo and felt safe and welcomed.

Indi

5/5

18 Oct, 2023

It's absolutely my favourite hotel when I stay in Bangkok. Very close to the BTS and even on a quiet road. Very good massage shops, 7/11, a lot of restaurants and bars nearby. To Soi 11 it's only a short walk were you can find many clubs and beer bars. The staff is helping you in a very friendly way, the rooms are very clean and if you forgot some equipment, l for example shaver, charging cable, sewing set etc. you can get it in the reception. So don't forget to give a tip every day for the cleaning staff, because they work hard and good. A lot of TV channels are available, and the air condition is working very good. After a busy day outside you can relax in a small but nice rooftop pool. I will come back for sure.

Tejinder Sidhu

5/5

2 Oct, 2023

We stayed at the Citrus 13 Hotel in September. The lobby seems to have been renovated recently. The outdoor seating area stood out to me, providing a delightful space to order drinks and enjoy light meals. The ambiance is truly inviting. I must commend the front office staff for their exceptional friendliness and courtesy. Their willingness to assist added to the positive atmosphere of the stay. Opting for a room with breakfast was undoubtedly a wise decision, as the breakfast offerings catered to diverse palates with a selection of Western, Indian, and Thai cuisines. The service during breakfast was prompt and attentive. Furthermore, the rooftop pool at Citrus 13 is a fantastic addition. In the evening, the hotel transforms into an excellent venue for dining and drinks, making it a well-rounded experience. I appreciate the attention to detail and the overall quality of service provided.

mak bhagirathi

4/5

5 Dec, 2023

Location nice- near by 7-11 just few steps away, asok and nana MTS stand near by so no need to spend too much on transport. I was unhappy with their quality of rooms though. The bathroom didn’t drain properly, had to wait several minutes for it to drain, the slider door for bathroom was only attached to the upper side and the whole door if pushed little could go away vertically. We had to ask for refill of water and towels change several time. Over all i give average rating to this hotel compared what we spend.

Corbmac McKay

3/5

27 Dec, 2023

Simply just not good enough. I stayed here twice over the past four weeks (would have cancelled my second booking if I had not forgotten) and both stays were disappointing. During my first stay I got a room “upgrade”. This upgrade consisted of an extra bed occupying a bulk of the room and a large dirty bathtub. It was so dirty that there were mould stains all over it. The glass in the bathroom was also really dirty. No sockets next to the bed and too many lights blinking around the room. The next morning I was woken extremely early by construction outside. The second time I checked in at 14:00 and had to wait 45mins for my room to be ready - this is 45mins after their check-in time. Myself and other guests crowded in the small reception until the rooms were ready. This room was definitely cleaner when I entered (I had emailed a complaint beforehand requesting a cleaner room) but upon closer inspection I saw so much dirt under the couch, behind the door, and even faeces in the shower. Again, too many blinking lights in this room. There was no housekeeping so I used the same towel for two days. In terms of sleeping, the bed as not comfortable at all. This place was so bad I left a day early.

deb g

5/5

26 Jan, 2024

Indi

5/5

18 Oct, 2023

Tejinder Sidhu

5/5

2 Oct, 2023

mak bhagirathi

4/5

5 Dec, 2023

Corbmac McKay

3/5

27 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.