City Express by Marriott Ciudad de México EBC Reforma

4.2/5(1.83K Reviews) rating

4 Star Hotel

City Express by Marriott Ciudad de México EBC Reforma exterior_detail

1/75

About hotel

Discover the vibrant energy of Mexico City at City Express EBC Reforma. Our strategic location in the bustling neighborhood of Cuauhtémoc allows you to fully immerse yourself in the city's exciting atmosphere. Indulge in some retail therapy at the nearby Reforma 222, or take a stroll to the iconic Angel of Independence Monument just a quick 9-minute walk away. Your stay with us will be nothing short of comfortable, as our spacious and modern rooms provide all the amenities of home. Relax and rejuvenate in our air-conditioned rooms, complete with plush beds that guarantee a good night's sleep. Stay connected and entertained with complimentary wired and wireless internet access, as well as LCD televisions. And for your convenience, we provide rainfall showers and complimentary toiletries in your private bathroom. With so much to see and do, your options are endless. Visit famous landmarks such as the U.S. Embassy, the Museo de Cera, or the Glorieta de Insurgentes, all easily accessible from our hotel. After a busy day of exploration, treat yourself to some mouth-watering international dishes at our on-site restaurant, or indulge in 24-hour room service. And for those looking to stay active, we offer a fitness center and a nearby fitness facility. At City Express EBC Reforma, we understand the importance of staying connected and productive, especially for our business travelers. That's why we offer a well-equipped business center, complimentary wired internet access, and event space for conferences and meetings. Our hotel is the perfect choice for all your work-related needs. Experience the magic and allure of Mexico City at City Express EBC Reforma, located at Havre 21, Col Juarez, CDMX6600, Mexico. Book City Express EBC Reforma Online and have a memorable stay in the heart of this bustling metropolis. Let us welcome you and make your trip unforgettable. With our affordable City Express EBC Reforma room prices, everyone can experience the charm and allure of Mexico City. Don't miss out on this opportunity, book now and discover the captivating city of Mexico City.

Highlights

• Steps away from Reforma 222 shopping center • 9-minute walk to The Angel of Independence Monument • Close proximity to popular attractions like Monument to the Revolution and Chapultepec Castle • 70 air-conditioned rooms with LCD TVs and complimentary Wi-Fi and wired internet • On-site fitness center and terrace with great views • Complimentary continental breakfast and on-site restaurant serving international cuisine • Easy access to the US Embassy and Museo de Cera • Conference center and business amenities for business travelers • Approximately 10 km from international airport, 27 km from domestic airport, and 57 km from Toluca Intl. airport

Quick Facts

Check-In

3:00 PM

Check-Out

1:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Terrace

Hiking

Coffee/tea

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Terrace

Activities

Hiking

Food & Beverages

Coffee/tea

Services

Gym

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property uses a grey water recycling system.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Cashless payment methods are available for all transactions.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs are allowed.

₹10,342

₹13,004

20% OFF

+ ₹2,482 taxes / night

Earn 128 Reward Points

Flat ₹1,832.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,342

₹13,004

20% OFF

+ ₹2,482 taxes / night

Update Price

Earn 128 Reward Points

Flat ₹1,832.00 off included with coupon INTSTAY

Amenities

Location

Ju�rez, Mexico City, 6600

View on Maps

Ratings & Reviews

4.2/5

1.83K Ratings

N B

1/5

3 Dec, 2022

Hotel is filthy, toilets stink and have insects, breakfast is the worst I’ve ever seen (this is classed as a 4* hotel), air conditioning didn’t work, staff not proactively helpful, it was surprisingly a bad experience. What they sell on the pictures is far from being what one really gets. Pictures were taken when hotel was brand new and most likely photoshopped. It’s a real scam. Not to mention how pricey it is, just because of its location… I wouldn’t recommend it at all

Débora KL

1/5

30 Jul, 2023

Should be more considerate of the safety and comfort of clients with handicap and special needs.

killercali southside

5/5

4 Apr, 2023

this is very good place to eat good food buffet nice place very well service and it's only 145 pesos per person or less very good recommendation for everyone.

Antoine Weaver

1/5

10 Jun, 2021

My first time in Mexico city, I choose this hotel for the location and the wifi provided. Upon checking in there was a lack of clean rooms available, the bell man was running up and downstairs to see which rooms were clean and not clean. I felt this was unprofessional and disorganized. Also, the wifi that they tout was non existant, they kept saying it was being worked on took a whole day nothing for the inconvenience just sorry. In addition to that they mixed up me and my friends rooms and the whole experience was disorganized and I felt the staff did not care at all. I give it 2 stars for location and cleanliness.

N B

1/5

3 Dec, 2022

Débora KL

1/5

30 Jul, 2023

Should be more considerate of the safety and comfort of clients with handicap and special needs.

killercali southside

5/5

4 Apr, 2023

this is very good place to eat good food buffet nice place very well service and it's only 145 pesos per person or less very good recommendation for everyone.

Antoine Weaver

1/5

10 Jun, 2021

Big Boss

3/5

27 Dec, 2021

The hotel is well located and most of the staff was really nice and willing to help me with anything. It was very important for me to have access to wi-fi, since i was in a business trip, however the network was not working in my room, i had to stay at the Loby if i wanted to use my phone/computer and the staff was not able to fix the problem.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.