City Express by Marriott Ciudad de México Tlalpan

4.5/5(806 Reviews) rating

3 Star Hotel

City Express by Marriott Ciudad de México Tlalpan exterior_detail

1/67

About hotel

Welcome to the wonderful world of affordable and exciting accommodations at our City Express CDMX Tlalpan hotel. Strategically located at Calzada de Tlalpan 1561, Portales Sur, Benito Juárez, CDMX03300, Mexico, our hotel offers easy access to all the vibrant attractions of Mexico City. Our prime location allows tourists to visit popular spots like Juan de la Barrera Olympic Gymnasium and Centro Coyoacan, which are just a short 10-minute drive away. Step inside our hotel and be greeted by 96 well-furnished rooms that provide comfort and tranquility to all our guests. With our cozy retreat, you can unwind and relax after a long day of exploring the bustling city. Stay entertained with the latest shows on our Smart televisions or stay connected with our complimentary Wi-Fi. Our private bathrooms offer refreshing showers and complimentary amenities, including hair dryers, to ensure a comfortable stay. But that's not all; our hotel offers a wide range of amenities to make your stay even more enjoyable. From phone and safe services to a well-equipped business center, we have everything you need for a hassle-free stay. Our friendly and efficient staff at the 24-hour front desk and elevator services will make you feel right at home. For those looking to discover the city's culture and heritage, our hotel's location is perfect. Just a few minutes' walk will take you to Centro Nacional de las Artes, Juan de la Barrera Olympic Gymnasium, and the famous Frida Kahlo Museum. Culture enthusiasts should not miss the nearby Insurgentes Theater, Museo Diego Rivera Anahuacalli, and Museo Casa Estudio Diego Rivera y Frida Kahlo. After a day of sightseeing, relax and rejuvenate at our well-equipped fitness center, which offers state-of-the-art equipment to meet all your workout needs. In the morning, start your day on a delicious note with our complimentary continental breakfast, served daily on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. And for those late-night cravings, our room service is available during limited hours. With our hotel's fantastic location, comfortable rooms, and top-notch amenities, we offer the best experience for your stay in Mexico City. So don't wait any longer, book your stay at City Express CDMX Tlalpan online now and experience affordable luxury like never before.

Highlights

• Located in Mexico City (Benito Juarez), within a 10-minute drive of popular attractions • Air-conditioned rooms with Smart televisions, complimentary WiFi, and private bathrooms • Close to Centro Nacional de las Artes and Juan de la Barrera Olympic Gymnasium (0.9 km and 1.5 km respectively) • Within 5 km of popular tourist spots like Plaza Universidad Shopping Center and Frida Kahlo Museum • Easy access to the airport (12.8 km) and railway station (3.5 km) • Budget-friendly option with a fitness center and complimentary WiFi • Business amenities including a business center, 24-hour front desk, and free parking • Room service available during limited hours and complimentary continental breakfast on weekdays (6:00 AM to 10:30 AM) and weekends (7:00 AM to 11:00 AM)

Quick Facts

Check-In

3:00 PM

Check-Out

1:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Accessible parking

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Accessible parking

Food & Beverages

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹4,879

₹6,131

20% OFF

+ ₹1,172 taxes / night

Earn 60 Reward Points

Flat ₹864.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹4,879

₹6,131

20% OFF

+ ₹1,172 taxes / night

Update Price

Earn 60 Reward Points

Flat ₹864.38 off included with coupon INTSTAY

Amenities

Location

Portales Sur, Mexico City, 03300

View on Maps

Ratings & Reviews

4.5/5

806 Ratings

David Pavia

5/5

28 Sep, 2022

Good location, has metro across the street and only ten minutes from Zocalo. Room was clean and good hot shower. Breakfast buffet was delicious and staff was very kind. Will be back soon.

Pria Grace

5/5

13 Jun, 2022

The actual perfect hotel. Very clean, nice, and new. They have room service and free parking. The staff is very helpful and friendly. And amazing rates. Such a great deal.

Infinite Magic

1/5

7 Mar, 2023

AVOID AT ALL COST! They didn’t honor my booking at 11:45pm, booking didn’t help me to find a place to spend the night WORST NIGHTMARE EVER FRANCISCO LEON, uncapable and unwilling to give any solution

David Pavia

5/5

28 Sep, 2022

Good location, has metro across the street and only ten minutes from Zocalo. Room was clean and good hot shower. Breakfast buffet was delicious and staff was very kind. Will be back soon.

Pria Grace

5/5

13 Jun, 2022

The actual perfect hotel. Very clean, nice, and new. They have room service and free parking. The staff is very helpful and friendly. And amazing rates. Such a great deal.

Infinite Magic

1/5

7 Mar, 2023

Samuel K. J. Kemp

5/5

14 Sep, 2019

Very friendly people, breakfast is good, varied and filling, we were offered a ride to an activity we where leaving to catch the metro to go to, they have always been very helpfull with all our needs

Nav

5/5

27 Feb, 2022

Good service and very clean - the rooms are huge.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.