City Gate Serviced Apartments

3.4/5(39 Reviews) rating

4 Star Hotel locationPin

London, England

1/51

About hotel

Are you planning a trip to London and looking for affordable yet comfortable accommodations? Look no further than City Gate Serviced Apartments. Our 4-star apartments are located in the bustling neighborhood of Tower Hamlets, just a short drive away from iconic attractions such as the Tower of London and Tower Bridge. Our 11 spacious and modern guestrooms offer the perfect blend of comfort and convenience. Each room comes equipped with a well-appointed kitchen, complete with a full-sized refrigerator, microwave, and essential amenities to make you feel right at home. You can unwind in front of the LCD TV with satellite programming or stay connected with complimentary wireless internet access. Our limited housekeeping services ensure a hassle-free and enjoyable stay. Conveniently situated, our apartments provide easy access to popular attractions such as Brick Lane, the Financial District, and Old Spitalfields Market. For those seeking adventure, the Gherkin, Liverpool Street, and Sky Garden are just a short distance away. Our location also makes traveling to and from London a breeze. With easy access to major airports such as Heathrow, London City, Gatwick, Stansted, and Luton, getting to and from City Gate Serviced Apartments is a breeze. The closest airport to our apartments is Heathrow. So, why wait? Book now and take advantage of our exceptional location and top-notch amenities to make the most out of your visit to this vibrant city. Book City Gate Serviced Apartments online today and see for yourself why we are the top choice for travelers looking for affordable and comfortable accommodations in London. Our property is conveniently located at 234 Whitechapel Road, EnglandE1 1BJ, United Kingdom, making it easy for our guests to find us. Don't miss out on the opportunity to experience the best of London with us. Book your stay now!

Highlights

• Conveniently located in the Tower Hamlets area of London • Within a short 5-minute drive to top attractions such as Tower of London and Tower Bridge • Easy access to Heathrow (32.6 km) and London City (9.2 km) airports • Variety of 4-star apartments, including options for luxury, boutique, and budget travelers • Spacious guestrooms with fully equipped kitchens and complimentary Wi-Fi • Housekeeping provided upon request for a comfortable stay • Close proximity to popular sites such as Brick Lane (1.1 km) and The Shard (3.3 km) • Business-friendly amenities like coffee/tea makers and sofa beds available • Within walking distance to Liverpool Street (2 km) for convenient transportation • Perfect for both casual and business travelers looking for a convenient and comfortable stay in London.

Quick Facts

Check-In

3:30 PM

Check-Out

10:00 AM

Rooms

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: GBP 300.00.

We have included all charges provided to us by the property..

The property is professionally cleaned.

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: GBP 300.00.

We have included all charges provided to us by the property..

The property is professionally cleaned.

There is no front desk at this property. Guests will receive an email 72 hours before arrival with check-in instructions. Guests can access their accommodation through a private entrance.

For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Whitechapel Rd, London, England, E1 1BJ

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Ratings & Reviews

3.4/5

39 Ratings

U Eve Okemadu

1/5

3 Jan, 2018

Poor quality apartment. Our front door to the apartment did not close properly, which made me not feel very safe. The apartment was very basic and the layout was confusing. It's probably better to stay in a budget hotel for a much better experience.

Diem Dias

4/5

16 Dec, 2016

Very clean. Very well equipped. Our apartment is a two bedroom. Bit small but everything works fine and is well maintained. Very helpful and prompt staff.

Tim Norton

3/5

25 Oct, 2017

The location to the Royal London Hospital is great! There are lots of local ammendities and the space in the apartment is good. It is clean and okay for a short stay.

U Eve Okemadu

1/5

3 Jan, 2018

Diem Dias

4/5

16 Dec, 2016

Very clean. Very well equipped. Our apartment is a two bedroom. Bit small but everything works fine and is well maintained. Very helpful and prompt staff.

Tim Norton

3/5

25 Oct, 2017

The location to the Royal London Hospital is great! There are lots of local ammendities and the space in the apartment is good. It is clean and okay for a short stay.

Gemma Spratt

1/5

18 Oct, 2018

Nice touches however it was woefully under equipped and the noise from not only the neighbours but the road was horrific. Not good for families at all. Sleep was elusive even for two nights we stayed

Sanjay Vydianath

4/5

31 Dec, 2016

Excellent accommodation for a family of 5 in the heart of London. Reasonably priced parking in the neighbourhood. Very helpful manager Metin.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.