City Hotel Shanghai

4/5(166 Reviews) rating

3 Star Hotel

1/74

About hotel

Welcome to City Hotel Shanghai, the perfect blend of elegance and convenience in the heart of Shanghai. Conveniently located at 5-7 Shan Xi Road South, Shanghai200020, China, our hotel offers affordable accommodations suitable for all kinds of travelers. As you step into our well-appointed hotel, you'll immediately feel our commitment to providing the best guest experience. We pride ourselves on our National Ratings, a testament to our dedication to excellence. From our doorstep, you can easily access popular attractions such as Shanghai Exhibition Center and Jing'an Temple, both a short walk away. For those looking to immerse themselves in the city's vibrant culture, the renowned Bund is only 2.8 miles away, and People's Square is a brief 1.6-mile stroll from our hotel. Discovering Shanghai has never been easier thanks to our prime location. Our 272 spacious and thoughtfully designed guestrooms are equipped with modern amenities including complimentary Wi-Fi and satellite TV, ensuring a comfortable and connected stay. After a day of exploring, rejuvenate with a dip in our indoor pool, unwind in the sauna, or work up a sweat in our fitness center, all conveniently located in our spa hotel. City Hotel Shanghai is the ideal base for exploring the rich culture and history of Shanghai. Take a stroll to West Nanjing Road, Westgate Mall, and Jingan Villas, all within walking distance. For our business guests, we offer a range of services including a fully-equipped business center, limo/town car services, and concierge assistance. Plus, our airport shuttle service will transport you to and from Hongqiao International Airport, just 13.7 km away. Indulge in a gastronomical journey at one of our three restaurants, including the renowned Misato, or unwind with a drink at our bar/lounge. Before heading out to discover the city, start your day with a delicious buffet breakfast, the perfect fuel for your Shanghai adventures. And when you need a break from the bustling city, escape to our full-service spa or utilize our business amenities to stay connected. At City Hotel Shanghai, our goal is to create an unforgettable experience for our guests. From our prime location to our exceptional services, we continuously strive to exceed your expectations. Book City Hotel Shanghai room prices online now for an unforgettable stay. Welcome to our hotel, where luxury, convenience, and comfort come together to create the ultimate guest experience.

Highlights

• Centrally located in cosmopolitan Shanghai's Jing'an district • Minutes away from top tourist spots including Shanghai Exhibition Center and Jing'an Temple • Spacious guestrooms with modern amenities and complimentary Wi-Fi • Relax and unwind at the on-site spa, indoor pool, sauna, and fitness center • Business travelers will appreciate the business center and limo/town car service • Short distance (13.7 km) from Hongqiao International Airport and 6 minutes on foot from the railway station • Features luxury, boutique, and budget options, catering to all types of travelers • Nearby attractions include West Nanjing Road, Fuxing Park, and Shanghai Grand Theatre • Complimentary buffet breakfasts available daily; 3 on-site restaurants and a bar/lounge • Rated highly by national rating system; awarded 4.4 km proximity to The Bund and 2.5 km to People's Square.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

272

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 300 (for stays between 1 January - 31 December ).

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 300 (for stays between 1 January - 31 December ).

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

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Amenities

Location

____5_, Shanghai, 200020

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Ratings & Reviews

4/5

166 Ratings

Fabrizio Cataldo

2/5

7 May, 2023

Old, dirty rooms that haven't been maintained or updated in ages. Uncomfortable, tiny beds and dirty, dark bathrooms. Very poor maintenance outside the rooms and throughout the hotel. Slow service. Really CANNOT recommend staying here unless you're in a tight budget - if you somehow end up here, the sole stars are for the breakfast, which was surprisingly complete, and the location, very central and walking distance to a lot, which is great as you will not want to spend any time in the hotel.

S C

1/5

23 Oct, 2023

This place is very outdated! Needs a renovation! The beds for a 2 bed room are very small. Only one person can fit in it.

Rafael Koch Rossi

3/5

2 Sep, 2022

Nice hotel for one night. Avoid if you hate Smokers. The hotel is nice but they made a few mistakes: - my mom and dad arrived first and the hotel mixed the rooms; - even if no-smoking level, Chinese smoke inside the hotel, and nobody avoid this. besides that, they smoke EVEN in the breakfast room (as far as I know, it is prohibited from smoking in closed places in shanghai); - the bed is hard;

AARON UNITED KINGDOM

5/5

25 Jul, 2018

Decent hotel, i'd say it's between 3 and 4 stars. You get the feeling the building was at the top but now it's aged quite a bit, the key cards aren't very quick, my shower door didn't close fully (small things, but they add up). The breakfast is good (stick to the local dishes, they're very good!) . The location of the hotel is the real appeal. Overall i've had a good stay...

Masahiro M

4/5

17 Jul, 2019

The location is near by city center and, there are so many restaurant,convenience store around the hotel. And it takes just 5-6 min to metro station so, location is quite comfortable. But, interior and bath fixture are bit old(depend on the room ). And the room which close to elevator is always noisy. ( ※ amenity should be ask when you checked in : free of charge but, generally only shower cap and vanity kit)

Fabrizio Cataldo

2/5

7 May, 2023

S C

1/5

23 Oct, 2023

This place is very outdated! Needs a renovation! The beds for a 2 bed room are very small. Only one person can fit in it.

Rafael Koch Rossi

3/5

2 Sep, 2022

AARON UNITED KINGDOM

5/5

25 Jul, 2018

Masahiro M

4/5

17 Jul, 2019

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.