City Hotel West

2.6/5(297 Reviews) rating

3 Star Hotel locationPin

Frankfurt, Hessen

1/44

About hotel

Discover the bustling city of Frankfurt at City Hotel West, where convenience and comfort await you. With 25 spacious and elegantly designed guestrooms, this hotel offers an affordable and diverse range of amenities to cater to all guests. Each guestroom is equipped with a state-of-the-art flat-screen TV and complimentary Wi-Fi, ensuring endless entertainment options and seamless connectivity. Enjoy a refreshing shower with complimentary toiletries and experience the luxury of daily housekeeping. But the true appeal of City Hotel West lies in its prime location. Immerse yourself in the city's culture by visiting popular attractions such as the European Central Bank, Deutsche Bank Twin Towers, and Frankfurt Opera House, all easily accessible from the hotel's central location. Business travellers will also appreciate the hotel's express check-in and check-out services, complimentary newspapers in the lobby, and hotel-wide Wi-Fi to stay connected and productive. After a busy day, relax with concierge services or indulge in the available room service for a delicious meal in the comfort of your own room. And don't forget to start your day right with a delectable buffet breakfast, available for a nominal fee. Conveniently located near Frankfurt Airport and Mainz Finthen Airport, City Hotel West is easily accessible for travellers. Don't settle for less when you can experience the perfect blend of comfort, convenience, and hospitality at City Hotel West. For the best City Hotel West room prices, be sure to book directly online through our website at Moselstr. 35, HE60329, Germany.

Highlights

• Convenient central location in the Bahnhofsviertel neighborhood • Easy access to the airport (16.7 km) and railway station (0.7 km) • Short distance to popular attractions like Frankfurt Trade Fair, Museumufer, and Main Tower (all within 1 km) • Rooms equipped with flat-screen TVs, complimentary WiFi, and private bathrooms • Variety of room options to suit all budget and travel needs • Complimentary newspapers and concierge services for business travelers • Option for buffet breakfast or room service • Nearby attractions include the Financial District, European Central Bank, and Skyline Plaza • Express check-in and check-out for convenience • Luxurious amenities and boutique ambience at an affordable price

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Concierge desk

Banking services

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Enhanced food service safety measures are in place.

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹5,166

₹7,180

28% OFF

+ ₹461 taxes / night

Earn 56 Reward Points

Flat ₹803.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹5,166

₹7,180

28% OFF

+ ₹461 taxes / night

Update Price

Earn 56 Reward Points

Flat ₹803.75 off included with coupon INTSTAY

Amenities

Location

Moselstra�e, Frankfurt, Hessen, 60329

View on Maps

Ratings & Reviews

2.6/5

297 Ratings

Victoria Dubois Capiaux

1/5

26 Jul, 2023

Worst hotel experience of my life! The neighbourhood was full of drunks and junkies, the hotel was dirty, our door was broken and the sheets were stained. Would not recommend it to anyone!!

37.MED.Saurabh Rajpurohit

5/5

3 Dec, 2023

I enjoyed a lot my trip extremely a top notch place to stay and hotel staff specially thanks to mr Vidit who help me a lot and friendly

Adam Fer

1/5

3 Nov, 2022

I wouldn’t recommend it to anyone, the service is very bad, the room wasn’t adequate at all, there is no drinking water or even tea or coffee, the window handle of the room is broken and the window doesn’t close, the heating is broken and the furniture is very old, I asked the employee to change the room and he told me that the hotel was full!! It was a very bad experience and the location of the hotel is also very bad

Merryl D'Mello

1/5

19 Sep, 2021

A terrible experience! The hotel is located on a shady street. The photos shown on the site does not match the real thing. As soon as you get into the room, the strong smell of cigarettes hit you! Not a child friendly place. The beds were terrible no balance; I couldn't sleep the entire night, the actual cushions have probably not been changed since years. The only saving grace were the 2 gentlemen at the front desk. Would never visit again!

Kiran Mansoor

1/5

27 Jul, 2022

It was total fraud. Although we had paid fully in advance and had booking confirmation from agoda, we were rufused stay until we paid double amount in cash at reception. They said they dont agree with agoda discounts and their hotel rooms are worth more The mattress was broken. TV, intercom and WiFi was not working and the location is definitely not family friendly. It's in middle of red light area. Not a recommendable place to spend night even at cheapest rate

Victoria Dubois Capiaux

1/5

26 Jul, 2023

Worst hotel experience of my life! The neighbourhood was full of drunks and junkies, the hotel was dirty, our door was broken and the sheets were stained. Would not recommend it to anyone!!

37.MED.Saurabh Rajpurohit

5/5

3 Dec, 2023

I enjoyed a lot my trip extremely a top notch place to stay and hotel staff specially thanks to mr Vidit who help me a lot and friendly

Adam Fer

1/5

3 Nov, 2022

Merryl D'Mello

1/5

19 Sep, 2021

Kiran Mansoor

1/5

27 Jul, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.