City Inn Russell Square

3.3/5(107 Reviews) rating

3 Star Hotel locationPin

London, England

101

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About hotel

Make your stay in London truly memorable with City Inn Russell Square. Located just a stone's throw away from the renowned British Museum and a short drive from top tourist hotspots like Trafalgar Square and the London Eye, this hotel is the perfect base for immersing yourself in the vibrant city. A true haven for explorers, City Inn Russell Square offers affordable accommodations suitable for a variety of travelers. With a prime location of just 2.4 km, guests can easily access popular destinations like the National Gallery, Piccadilly Circus, and Oxford Street. Plus, each of the hotel's 10 charming guestrooms is fully equipped with modern amenities such as iPod docking stations, flat-screen TVs, and complimentary WiFi. Our dedicated housekeeping team ensures that your stay is not only comfortable, but also hassle-free and impeccably tidy. But that's not all – City Inn Russell Square goes above and beyond to provide an unforgettable experience for our guests. We offer an on-site toy collection for guests to indulge in, adding an element of fun to their stay. And for our business guests, we have express check-out service, multilingual staff, and luggage storage options to make their trip as seamless as possible. Conveniently located near major airports such as Heathrow Airport (30.1 km), London City Airport (15 km), and Gatwick Airport, Luton Airport, and Stansted Airport, City Inn Russell Square provides easy access to and from the hotel. No matter where you're coming from, our hotel is easily reachable. So why just visit London when you can experience it like a true local with City Inn Russell Square? With its prime location, modern amenities, and impeccable services, this hotel truly is the epitome of sophistication and comfort. Whether you're planning a family vacation or a corporate trip, City Inn Russell Square offers affordable alternatives for all travelers. Book City Inn Russell Square online now and get ready to be charmed by the beauty of London. Our exact address is 42 Tavistock Place, EnglandWC1H 9RE, United Kingdom, making it easier for our customers to locate us. Welcome to City Inn Russell Square – where sophistication meets affordability.

Highlights

• Conveniently located near top attractions, including The British Museum and Trafalgar Square • Within short distance of various transportation options, with Heathrow Airport just 30km away and London City Airport only 15km • Ideal for business or leisure travelers, offering 10 comfortable, well-equipped guestrooms • Enjoy complimentary WiFi, flat-screen TVs, and coffee/tea makers in the rooms • Take advantage of daily housekeeping for a stress-free stay • Impeccable business amenities, including express check-out and multilingual staff • Smoke-free environment and additional amenities, such as toys, for a comfortable and enjoyable stay

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Shopping mall

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Shopping mall

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property is professionally cleaned.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 20.

Free onsite COVID-19 testing (Antigen/Rapid) is available.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 2.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 20.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 20 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 2 days prior to check-in.

The front desk is open daily from 10:30 AM - 4:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 20 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property is professionally cleaned.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Guests must provide proof of COVID-19 vaccination.

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours.

Temperature checks are available to guests.

Minimum age for negative COVID-19 test result requirement: 20.

Free onsite COVID-19 testing (Antigen/Rapid) is available.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property uses a professional cleaning service.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 2.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Minimum age for proof of COVID-19 vaccination requirement: 20.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

No elevators.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property is professionally cleaned.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Pet Policy

Pets not allowed.

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Amenities

Location

Tavistock Pl, London, England, WC1H 9RE

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Ratings & Reviews

3.3/5

107 Ratings

Alistair

3/5

24 Sep, 2023

Very basic and run-down. It did the job for a weekend in London. Everything was very tired, it was clean-ish. Could hear all the other rooms and lots of noise especially at night. Old single glazed windows so could hear everything outside too. Location was excellent though and it was cheap too. They let us check in early and leave our bags after we checked out.

Muna

1/5

24 Mar, 2023

This place was a classic example of great advertising. Took us an age to find it due to tiny sign. Was a bit of a faff with retrieving an email to locate codes to put in door then struggled to actually get in as the space between the front door and the hallway door was hobbit sized. So then you have to put in another code to get your room key (card). Climbed a wooden staircase and honestly felt I was somewhere seedy. Our room was uncomfortable. Nowhere to place my make-up and had to grovel under a desk to plug in a poor quality hairdryer. The bathroom is tiny and tired looking plus the door is a sliding screen door that made me so self conscious I couldn't use the toilet for fear of making a noise and being heard!!! Woke at 7am to cleaners making a racket which sounded like they were throwing their vaccum cleaners at the walls!! The only good thing was the location......once we'd found it!!

Nathan Lee

5/5

22 Jan, 2023

Location and rooms fabulous for central London. Clean, spacious and was an ideal base for a 1 night stopover in the city before heading off to Canary Wharf for the night. Would highly recommend to anyone for an affordable stay here in Russell Square

Vera Tomasello

5/5

1 Jun, 2022

A perfect budget hotel experience in London. The room is small but very comfortable, well-stocked, and there is a great shower with lots of towels. The location is really great - walking distance to Kings Cross and Russel Square tube station, so you can get anywhere in the city easily. Also very close to the British Museum and a few lovely parks, but still a quiet and safe neighborhood. Best of all was the helpful and super responsive service, both in person and by email. If you're looking for a base from which to explore London for a great price, this is it!

Alistair

3/5

24 Sep, 2023

Muna

1/5

24 Mar, 2023

Nathan Lee

5/5

22 Jan, 2023

Vera Tomasello

5/5

1 Jun, 2022

Manon Gautier

5/5

4 Mar, 2022

We had a lovely stay, the location of the hotel is ideal, and allows access to all amenities via the underground or even by foot. the staff is very friendly and understanding, and did not hesitate to change our room when we told him about our discomfort in the first room. the rooms are clean and efficient. I would recommend.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.