City Stays Rossio Apartments

4/5(7 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

City Stays Rossio Apartments exterior_detail

1/83

About hotel

Location: With a stay at City Stays Rossio Apartments, you'll be centrally located in Lisbon, just a 4-minute walk from Rossio Square and 6 minutes by foot from Avenida da Liberdade. This 4-star apartment is 1.1 mi (1.8 km) from Castle of São Jorge and 5.6 mi (9 km) from Lisbon Oceanarium.Rooms: Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless Internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Rua das Portas de Santo Antão - 0.2 km / 0.1 mi
National Theatre of D. Maria II - 0.2 km / 0.1 mi
Dom Pedro IV Statue - 0.3 km / 0.2 mi
Coliseu dos Recreios - 0.3 km / 0.2 mi
Rossio Square - 0.3 km / 0.2 mi
Rua Augusta - 0.3 km / 0.2 mi
Hospital Sao Jose - 0.4 km / 0.2 mi
Figueira Square - 0.4 km / 0.2 mi
Martim Moniz Square - 0.4 km / 0.3 mi
Restauradores Square - 0.5 km / 0.3 mi
Avenida da Liberdade - 0.5 km / 0.3 mi
Santa Justa Elevator - 0.5 km / 0.3 mi
Carmo Convent - 0.6 km / 0.3 mi
Armazens do Chiado Mall - 0.6 km / 0.4 mi
Avenida Almirante Reis - 0.7 km / 0.4 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 7.3 km / 4.5 mi
Cascais (CAT) - 22.5 km / 14 mi

Quick Facts

Check-In

4:30 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher and a first aid kit.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

A damage deposit of EUR 100 will be collected before check-in..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher and a first aid kit.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

A damage deposit of EUR 100 will be collected before check-in..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Escadinhas Barroca, Lisbon, Lisboa Region, 1150-308

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Ratings & Reviews

4/5

7 Ratings

Sarah Galpin

5/5

16 May, 2023

I'm struggling to understand some of the low reviews this place has. It definitely exceeded my expectations. The location was excellent, as was the host. He met us at the property to run us through where everything was and how things worked. The apartment suited our needs perfectly and it was super nice and modern throughout. There is also an amazing view of the city and the sea, which was a nice bonus. The doors are easy to use as they work with either a code or an app on your phone, which is super convenient for a group of friends. There may be a few marks and scuffs around the apartment, but it didn't affect the quality of our stay. Also be aware it is at the top of a super steep hill, and there are also stairs at the top, but that's really just the whole of Lisbon! Overall, a superb stay and would definitely recommend.

Mrs Dias

4/5

26 Oct, 2022

Really nice. Buses, furniculars, sightseeing tour buses, tram, metros are easily accesible from here. Lots of churches nearby. The only problem is the location. It's on a hill and then u have to climb extra 25 steps. As you climb up the hill there is a stench of urine. Appartments are very spacious and clean. The view is really splendid from the top.

Nathalie Kalk

3/5

8 Sep, 2022

The apartment itself was tidy, although there was a strange smell. Ventilate well every evening. The path to the apartment was very dirty. Huge piss smell. Many homeless people around the apartment. Very centrally located. Metro nearby and various sights can be visited on foot.

Candy Ferreira

2/5

2 Apr, 2021

The place is super well located, the space is beautiful, the street is calm and in 2 minutes we are in Rossio Square next to the large Teatro D. Maria II. Bad is the beggar who sleeps at the entrance to the building and leaves cards, old clothes and all possible rubbish in the building's entrances. Depending on the time, on one side we pass over the beggar, on the other, we pass through the trash he left.

Sarah Galpin

5/5

16 May, 2023

Mrs Dias

4/5

26 Oct, 2022

Nathalie Kalk

3/5

8 Sep, 2022

Candy Ferreira

2/5

2 Apr, 2021

Gil Catonio

5/5

15 Nov, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.