CityClass Hotel am Dom

4.3/5(1.50K Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

1/89

About hotel

Nestled in the heart of Cologne's bustling city center, CityClass Hotel Europa am Dom offers affordable 4-star accommodations that exceed expectations. Our prime location near the iconic Cologne Cathedral ensures easy access to the city's most famous attractions, including the Museum Ludwig and Romano-Germanic Museum. As a top-rated establishment by the prestigious Hotelstars Union, our hotel prides itself on providing 81 modern and cozy rooms equipped with top-notch amenities. From air conditioning to complimentary Wi-Fi to flat-screen TVs with satellite programming, we strive to deliver the utmost comfort and convenience to our guests. Our private bathrooms, complete with refreshing showers and complimentary toiletries, provide a perfect retreat for relaxation. Take advantage of our convenient amenities, including complimentary Wi-Fi, concierge services, and a common area with a TV, during your stay. Business travelers will appreciate our computer station and dry cleaning/laundry services, making it easy for them to stay connected and on top of their work. Indulge in a truly immersive experience by dining at our on-site restaurant, Dom Lounge, where you can savor our delectable regional cuisine. Or opt for room service and enjoy a meal in the comfort of your own room. Start your day off right with a delicious buffet breakfast served in our picturesque dining area. Conveniently located at Am Hof 38 - 46 in Cologne, our hotel offers easy access to both the Cologne-Bonn and Duesseldorf International airports, making traveling a breeze. Whether you're here for business or leisure, our promise is to exceed your expectations and create a memorable stay for you. Affordable accommodations, prime location, and exceptional service - unleash the true essence of Cologne at CityClass Hotel Europa am Dom. Book your stay with us and discover an unparalleled experience. Don't forget to take advantage of our special CityClass Hotel Europa am Dom room prices when booking online. We can't wait to welcome you to our hotel!

Highlights

• Centrally located, steps away from Museum Ludwig and Cologne Cathedral • Rated 4 stars by Hotelstars Union • 81 air-conditioned rooms with free Wi-Fi and satellite TV • Close proximity to popular tourist attractions, such as Cologne Philharmonic and Musical Dome • Within walking distance to popular shopping street, Hohe Strasse • Only 0.2 km from Cologne Central Station • 14.6 km from Cologne-Bonn Airport and 61.9 km from Dusseldorf Airport • Amenities include free Wi-Fi, concierge services, and a TV lounge • Business-friendly with a computer station and dry cleaning services • On-site restaurant featuring regional cuisine and a bar/lounge • Buffet breakfast available daily for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Concierge desk

Hiking

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Google Pay and Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, mobile payments, and cash.

Mobile payment options include: Google Pay and Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar energy, plus eco-friendly cleaning products.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹13,635

₹18,778

27% OFF

+ ₹1,212 taxes / night

Earn 148 Reward Points

Flat ₹2,121.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹13,635

₹18,778

27% OFF

+ ₹1,212 taxes / night

Update Price

Earn 148 Reward Points

Flat ₹2,121.00 off included with coupon INTSTAY

Amenities

Location

Am Hof, Cologne, North Rhine-Westphalia, 50667

View on Maps

Ratings & Reviews

4.3/5

1.50K Ratings

Martin Davies

5/5

14 Dec, 2023

11 out of 10 for location. We went to Cologne for a 3 night city break to experience the Christmas markets. The reception staff were very helpful and spoke excellent English. The hotel had a pleasant ambience and several wonderful Christmas markets were within a few minutes walk as was the magnificent cathedral. There was mineral water provided in the rooms but no coffee making facilities. There were a lot of charging points in the room so our phones, tablets and power bank were kept well supplied, It was a double room but there was only one chair, probably because the room was quite small but perfectly adequate for a short break.

Laurel Clare

5/5

3 Nov, 2023

Excellent location right by the cathedral. A room with cathedral views is a little extra $$ but worth it in my opinion. The outside of the hotel doesn't look like much but inside is quite modern and the room was spacious & very clean. I would recommend to stay here. It's also very close to an old roman road & iconic storybook fountain. For parking, there's a discount with a parking garage just a 5-8 min walk away.

Catherine McGowan

5/5

10 Oct, 2023

Comfortable, excellent location close to Cathedral, train station, tourist info and the cafes in the banks of the Rhine. Very helpful staff who often went out of their way to help. Very wide range of breakfast food on the buffet. No other meals but restaurants nearby. Lift to all floors. Our room was quite small but very adequate. Lovely shower.

Richard Martin

1/5

7 Dec, 2023

Terrible experience. I booked 3 rooms from the website for the CityClass Hotel am Dom (August). We arrived at the desk for our stay in December and were told the hotels have changed names and we were now at the CityClass Hotel am Heumarkt. There was no email notification, no notice. Hotels might change names, but not addresses. Management obviously changed us to another hotel. Unacceptable. Unsatisfactory. The first pic is from their website, I know I booked "am Dom." Second and third pics of from the email confirmation. Because the hotel is located on a busy street, there is no parking. We unloaded bags, and as I drove to park the car at a nearby garage, my family went to the desk and was informed of this situation. They called me and I had to circle back through heavy traffic, stop at the hotel and load baggage into car and drive to the other hotel. What a mess and lots of stress.

Martin Davies

5/5

14 Dec, 2023

Laurel Clare

5/5

3 Nov, 2023

Catherine McGowan

5/5

10 Oct, 2023

Richard Martin

1/5

7 Dec, 2023

Cezara Iacoboaei

4/5

20 Aug, 2023

Great location for business trips. Close to the main central station and other public transport connections. The breakfast is very good, the rooms are equipped with everything I needed for work during my business trip. I will definitely return!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.