CityLife Auckland

4.3/5(671 Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

1/42

About hotel

Experience the best of Auckland with an unforgettable stay at CityLife Auckland, our stunning 4-star hotel located in the heart of the city. Immerse yourself in the dynamic atmosphere of Auckland, with must-visit attractions like the iconic Sky Tower and the Auckland Ferry Terminal just a brief walk away. Our prime location also offers easy access to public transportation, making it effortless to explore the city. Relax in one of our 133 spacious and luxurious guest rooms, designed with your comfort and convenience in mind. Equipped with all the necessary amenities, including complimentary high-speed WiFi and premium satellite programming, we ensure a seamless and enjoyable stay. Start your day with a refreshing dip in our indoor pool, or stay active at our first-rate fitness center. If you're traveling with children, take advantage of our reliable in-house babysitting services while you unwind and recharge. For business travelers, we provide a 24-hour business center and a meeting room, so you can stay productive throughout your stay. Stay informed with complimentary newspapers available in our lobby. Looking for a venue for your next conference or event? Our versatile meeting space, covering 1550 square feet, is ideal for any occasion. Discover the vibrant energy of Auckland with effortless ease from our centrally located hotel. From the famous Queen Street Shopping District to the Aotea Centre and the La Cigale Market at Britomart, you'll have countless options at your fingertips. And for those arriving from afar, our close proximity to Auckland International Airport ensures a stress-free arrival and departure. Book CityLife Auckland online today and enjoy a convenient and unforgettable stay in the heart of the city at 171 Queen Street, Auckland 1001, New Zealand.

Highlights

• Ideally located in the heart of Auckland, just steps away from Queen Street Shopping District • Close proximity to popular tourist attractions such as Sky Tower, Auckland Art Gallery, and Albert Park • Only 1.6 km from Spark Arena and 6.2 km from Auckland Zoo • Just a 5-minute walk to Sky Tower and 9 minutes from Auckland Ferry Terminal • Variety of room options including budget-friendly and luxury accommodations • Complimentary Wi-Fi and satellite TV available in all 133 guestrooms • Stay active with our indoor pool and fitness center • Business-friendly amenities such as a 24-hour business center and meeting room • Concierge services and babysitting available for busy travelers • Less than 24 kilometers from Auckland Intl. Airport

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

133

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Indoor pool

Baby Sitting / Child Services

Hiking

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

On-Site parking

Valet parking

Concierge desk

Indoor pool

Activities

Baby Sitting / Child Services

Hiking

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Fi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Fi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks, will be available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹7,373

₹10,300

28% OFF

+ ₹1,272 taxes / night

Earn 86 Reward Points

Flat ₹1,235.00 off included with coupon INTSTAY

Select Rooms

Superior Room

258 sq.ft (23.97 sq.mt)

Smoking policy – non-smoking available

Air conditioning

Refrigerator

Desk

Shower

Free toiletries

Safe

Blackout Curtains

Private bath or shower

Housekeeping - daily

Adjoining rooms

Ironing Services/ board

Newspaper

Coffee machine

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹7,373

₹10,300

28% OFF

+ ₹1,272 taxes / night

Update Price

Earn 86 Reward Points

Flat ₹1,235.00 off included with coupon INTSTAY

Amenities

Location

Queen Street, Auckland, Auckland Region, 1001

View on Maps

Ratings & Reviews

4.3/5

671 Ratings

David Seemiller

5/5

27 Jan, 2024

After 4 hours on the river at the end of a 3 day trip and a 5 hour drive I must have looked like a bum walking into this nice hotel. I was tired and ready to get to my room. I was still treated just like any guest and felt welcome. Eniko and KR were amazing and really helpful when the doorknob to our first room was broken and we couldn't get in. They didn't hesitate and quickly changed rooms for us and even helped us move our stuff. A good room, great views, but the great service from Kr and Eniko is what really stood out for our short stay.

Carol Fan

4/5

1 Dec, 2023

I stayed at one-bedroom apartment for one night and the room was clean and spacious. The hotel is well located and has a short walking distance to the harbour. The only downside is the hotel doesn't appear to have it's own restaurant, so I was referred to the nearby Coffee Club (20 metres away from the hotel) for the breakfast. I was happy with everything and I have already rebooked in another 3 nights when bringing family to visit Auckland in 2024.

Ashar Malik

5/5

3 Nov, 2023

There are serviced apartments on Airbnb in this hotel which is where we stayed. The room was nice and clean, the guests around were nice and quite. The view outside was nice if you like looking at other building. The place is conveniently located on queen street, and a walking distance from most places in the city. Since we were in a serviced apartment we didn’t have to interact with with the staff but they appeared nice. The place is very busy with tourists, so definitely recommended.

Noreen Khan

5/5

10 Jul, 2023

Best location!!! Clean and well equipped. 👌 The very friendly and at your service within seconds staff of City Life Auckland hotel made my stay very comfortable and pleasant. I was there to recuperate, and it was worth it👍👍. You do not need a car if staying at this hotel. It’s central location is a winner and only minutes walk to all shops, cafes, restaurants and services. The kitchen was fully equipped and very clean 👍. Best hotel apartment in Auckland City 👍. I’ll be back soon ☺️. 🌸🦋

David Seemiller

5/5

27 Jan, 2024

Carol Fan

4/5

1 Dec, 2023

Ashar Malik

5/5

3 Nov, 2023

Cilla

4/5

12 Jan, 2024

Great place to base yourself. Air con wasn’t working in our room but Abhinav at reception sorted that quickly and professionally. Hes a credit to the hotel!

Noreen Khan

5/5

10 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.