Clarion Suites Gateway

4.3/5(613 Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

1/71

About hotel

Discover the perfect blend of elegance and convenience at the modern Clarion Suites Gateway. Strategically situated in the bustling heart of Melbourne, this prestigious 4.5-star hotel, highly recommended by the esteemed Australian Star Ratings Agency, offers luxurious and lavish accommodations suitable for both business executives and leisure seekers. Unwind in one of our 122 spacious and well-appointed guest rooms, featuring top-of-the-line amenities such as mini refrigerators, cutting-edge LCD TVs, and iPod docking stations for your entertainment. Indulge in a relaxing experience in our sophisticated and chic bathrooms, equipped with rejuvenating showers, premium toiletries, and high-quality hairdryers. Stay seamlessly connected with your loved ones or fulfill your work obligations with our complimentary WiFi. Upgrade to one of our suites for a stunning panoramic view of the city's majestic skyline. Located just a stone's throw from SEA LIFE Melbourne and a quick 9-minute stroll from Melbourne Convention and Exhibition Centre, Clarion Suites Gateway is the perfect home base for all your sightseeing adventures, including exploring Flinders Lane, Collins Street, and the lively Southbank Promenade. Pamper yourself with a dip in our indoor pool or bask in the breathtaking views from our terrace after a thrilling day of sightseeing. Our 24-hour business center and versatile event spaces are at your disposal for seamless business meetings and successful events. Savor mouthwatering dishes from the comfort of your room with our 24/7 room service or explore the plethora of dining options within walking distance of the hotel. Enjoy hassle-free services such as our exceptional concierge, efficient dry-cleaning services, and convenient on-site self-parking. Conveniently located just 22.4km from Melbourne Airport, Clarion Suites Gateway is the ideal choice for transportation to and from the city, making it the preferred hotel of discerning travelers. For a comfortable and hassle-free stay in Melbourne, look no further than our centrally located establishment. Book now at Clarion Suites Gateway room prices and reserve your stay online for the ultimate convenience.

Highlights

• Centrally located luxury hotel with a 4.5-star rating and modern amenities • Only 3-minute walk to SEA LIFE Melbourne and 9 minutes to Melbourne Convention and Exhibition Centre • 0.6 km from Crown Casino, 0.8 km from Melbourne Central, and close to other top attractions • 122 comfortable guestrooms with refrigerators, LCD TVs, and iPod docking stations • Indoor pool, terrace, and complimentary Wi-Fi for leisure and business travelers • 24-hour business center, express check-out, and dry cleaning services available • Choices of luxury, boutique, and budget options for all types of travelers • Close proximity (in kilometers) to major airports: 22.4 km from Melbourne Airport, 21.1 km from Melbourne, VIC (MEB-Essendon), and 54.6 km from Avalon Airport • Enjoy 24-hour room service and concierge services for a convenient and enjoyable stay.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

122

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Administrative fee: AUD 35.00 per accommodation, per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 6:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Administrative fee: AUD 35.00 per accommodation, per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Pool access available from 6:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹9,912

₹11,568

14% OFF

+ ₹920 taxes / night

Earn 108 Reward Points

Select Rooms

Studio Room

323 sq.ft (30.01 sq.mt)

Smoking policy – non-smoking available

Soundproof

Air conditioning

Refrigerator

Desk

Shower

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Kitchenette

Microwave

Housekeeping - daily

Adjoining rooms

Ironing Services/ board

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹9,912

₹11,568

14% OFF

+ ₹920 taxes / night

Update Price

Earn 108 Reward Points

Amenities

Location

William St, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

4.3/5

613 Ratings

Martin Reuvekamp

5/5

1 Jan, 2024

Exceptional big apartments for in the city. All facilities you need are there, including well equipped kitchen and a washer/dryer. Staff is friendly, view is amazing, and you have a private balcony. Absolutely 10/10.

Joel chan

5/5

8 Dec, 2023

Shoutout to reception staff Lorenz! @clarion this man deserves a raise! I called the reception after checking in at 1230am to ask about if I could change my beds/room to one single bed, his colleague answered, after hearing the conversation he took the initiative to bring up to my room the bed sheets for a king bed and he proceeded to help me out at 1am to join my 2 twin beds to a single king bed. Went out of his way even though it was the job of room service, which was already off duty at 1am! The initiative, service excellence and call to duty shown by him, to provide customers a good experience is exceptional!

Hillary Manuva

5/5

11 Sep, 2023

I’d like to give acknowledgement to the wonderful and hospitable staff of Clarion Suites Gateway! You made our trip to be a memorable one, especially as you’ve upgraded our room. Thank you! Our room was clean, bright and spacious. The amenities were useful for our stay. I’d definitely book here again!

Martin Reuvekamp

5/5

1 Jan, 2024

Joel chan

5/5

8 Dec, 2023

Hillary Manuva

5/5

11 Sep, 2023

christine collins

5/5

12 Nov, 2023

We stayed for 9 nights and could not fault this property. Rooms were really good for that length of stay and were equipped with everything. Location was really great. Highly recommend.

melissa roach

2/5

23 Dec, 2023

Staff helpful Slipped and fell at the swimming pool due to inappropriate flooring then seeing another 2 people slip at different times. River view involves trains all night long police sirens and people yelling. Double glazed windows only in bedroom that do nothing to stop the noise anyway.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.