Clayton Hotel Chiswick

4.3/5(2.18K Reviews) rating

4 Star Hotel locationPin

London, England

1/90

About hotel

Welcome to Clayton Hotel Chiswick, where refinement and affordability come together to provide an unforgettable stay in the vibrant city of London. Conveniently located at 626 Chiswick High Road, EnglandW4 5RY, United Kingdom, our hotel offers easy access to top tourist destinations and a range of amenities to suit all travelers. Indulge in the comfort of our 227 stylish guestrooms, each equipped with flat-screen TVs and complimentary Wi-Fi. Unwind in our private bathrooms, complete with complimentary toiletries and hair dryers, or upgrade to one of our spacious suites with stunning city views for a truly lavish experience. Our prime location in Chiswick gives you the opportunity to explore popular attractions such as the Westfield London Shopping Centre and the Natural History Museum, both just a short 10-minute drive away. Take a relaxing walk along the Thames River, only a kilometer away, or visit iconic landmarks like Hyde Park and Wembley Stadium. Satisfy your appetite at our on-site Grill Restaurant, serving delicious British cuisine, or grab a quick bite at our coffee shop/cafe. With 24-hour room service and a bar/lounge for socializing, we ensure all your needs are taken care of. Planning an event? We have you covered with 7 meeting rooms and a business center. Keep your fitness routine on track at our 24-hour fitness center or take in the stunning city views from our terrace. With our concierge and wedding services, as well as self-parking and express check-in/check-out options, your stay with us will be stress-free. And with Heathrow Airport just 15.6 km away, getting to and from our hotel is a breeze. For affordable luxury and top-notch hospitality, book your stay at Clayton Hotel Chiswick online and experience a home away from home in the heart of London. Clayton Hotel Chiswick room prices are unbeatable so don't wait any longer and make your reservation now.

Highlights

• Located in trendy Chiswick neighborhood, near Westfield shopping and Natural History Museum • Easy access to central London attractions, only 6km from Kensington High Street and 8.9km from Hyde Park • Only 1km from Thames River and 1.4km from Royal Botanic Gardens, Kew • Close to public transportation, 47.4km from London City Airport and 15.6km from Heathrow Airport • 4-star hotel with 227 guestrooms equipped with flat-screen TVs and complimentary Wi-Fi • Amenities include a 24-hour fitness center, terrace, and concierge services • Perfect for business travelers with a business center and 7 meeting rooms • Food and drink options include on-site British restaurant and 24-hour room service • National Tourist Board rated and received official star rating from VisitEngland • Affordable luxury for both casual and business travelers looking for a convenient and comfortable stay in London.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

227

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Concierge desk

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This hotel reserves the right to pre-authorise the credit card used to confirm your reservation prior to arrival. In case of a card failing pre-authorization, a valid card must be provided by 2 PM on the day of arrival. Should a valid card not be provided by this time, the hotel reserves the right to cancel any reservation.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines We're Good To Go (UK).

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Green Tourism Program.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

₹10,249

₹17,873

43% OFF

+ ₹2,186 taxes / night

Earn 124 Reward Points

Flat ₹1,776.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,249

₹17,873

43% OFF

+ ₹2,186 taxes / night

Update Price

Earn 124 Reward Points

Flat ₹1,776.38 off included with coupon INTSTAY

Amenities

Location

Chiswick High Rd , London, England, W4 5RY

View on Maps

Ratings & Reviews

4.3/5

2.18K Ratings

Brian Horrigan

5/5

29 Jan, 2024

Lovely hotel and check in and check out was very easy to do online. Room is very spacious. The bathroom was clean but was not as shown in the pictures. Ours was a little dated compared to the more modern version shown. I suspect it will get a facelift. That said it was very clean and we had no problems.

LJ T

5/5

27 Nov, 2023

Reception staff were very friendly, helpful and responsive. Room great with comfortable bed and very quiet. Good to have decent water pressure in shower and pleased that toiletries were in dispensers and not wasteful plastic single use. Liked the hardwood floors; more sanitary than normal carpeting. Excellent choice for breakfast. Good location near to District Line and able to leave car in hotel's underground car park for the duration of our break Very happy with our stay

Dark Skynet1

4/5

18 Dec, 2023

Overall, we were happy at our stay at Clayton. The room was clean and spacious and it came with complimentary tea/coffee and biscuits with some bathroom toiletries. The bed was very large and comfortable and in general, the area was pretty quiet at night. Breakfast was really nice, it was a help, yourself buffet with lots of choice of hot, cold and baked items. Staff were polite and the lobby was welcoming. However, a few things could have made our stay better. The room was looking a little tired in places, with some decor that looked outdated and furniture that was scuffed and badly scratched. The room never came with a mini fridge, dressing gowns or water (however, we asked at the desk for water and were told the rooms don't come with any but we were welcome to grab a free bottled water at the front desk). In the bathroom, the tap over the sink was in an awkward position, making washing hands feel a little awkward. At breakfast, the only small thing to note is if you're a tea-drinker like me, then you have to wait until the coffee machine is free to use in order to get hot water. This sometimes took a while, so the area really could do with it's own hot water elsewhere.

dawn vaughan

4/5

13 Dec, 2023

Lovely hotel, in a great location. Fantastic breakfast and service. They only downside was the hallway was warmer than our room. We did raise this with Reception and a maintenance engineer allegedly fixed the problem. We returned to our room that night, to find it had not. When I reported it again in the morning , I was told that I should have reported it the night again. In our defence, it was after 9 pm and we had been out all day. So we were too tired. I would recommend this hotel and would probably use again, but not in room 901.

Matthew Acton

1/5

25 Jan, 2024

We had to stay here last minute and the 'experience' was set after I checked rates online. Upon approaching the two Reception team, I was offered two different rates, neither comparable to the online (cheaper) price. Bearing in mind both staff members were doing nothing, I was told to book the room myself as online rates couldn't be honoured via them. If true then Management need to a grip of this situation, not only do you employ people for doing nothing, you evidently do not function within the hospitality sector. The bedroom itself was odd. Carpet now replaced with wooden flooring (for hygiene I'm told) However the bed had wheels on it and so with the slightest sitting down / getting up and generally moving the bed moved similarly across the floor. A call to Reception resulted in the wheels being semi secured by door stops?! Requested to speak to the Manager, I was told both the Ops Manager and main Hotel Manager would be in on Saturday. This was incorrect information and at the time of writing, despite a follow up call, I'm still awaiting one of these Managers to pick up the phone. As you'll see from the generic, bordering on pointless responses, which they post online - hospitality is seemingly an alien concept to the Clayton.

Brian Horrigan

5/5

29 Jan, 2024

LJ T

5/5

27 Nov, 2023

Dark Skynet1

4/5

18 Dec, 2023

dawn vaughan

4/5

13 Dec, 2023

Matthew Acton

1/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.