Cloud 9 Boutique Hotel and Spa

4.6/5(296 Reviews) rating

4 Star Hotel locationPin

Cape Town, Western Cape

319

1/319

About hotel

Step into a hidden gem in the lively city center of Cape Town – the Cloud 9 Boutique Hotel and Spa. Experience lavish accommodations and a prime location, perfect for exploring the vibrant culture and attractions of this iconic metropolis. Located just a short walk from popular destinations like Kloof Street and Bree Street, you'll have easy access to trendy cafes, renowned restaurants, and a wide range of cultural experiences. Retreat to one of our 55 uniquely decorated guestrooms, tastefully furnished with modern amenities such as Smart TVs and complimentary high-speed Wi-Fi. Immerse yourself in relaxation and rejuvenation with our spa services, including massages, body treatments, and facials. Unwind in our two outdoor swimming pools or tranquil sauna after a day of city exploration. Business travelers will find convenience with our computer station and 24-hour front desk, while our dedicated concierge is always available to assist with any additional needs. Families with children can request babysitting services for a stress-free stay. Indulge in a freshly prepared breakfast at our onsite restaurant, serving locally inspired dishes, or sip on a refreshing cocktail at our bar or poolside bar while admiring the stunning city views. With its prime location just a short distance from the Cape Town International Airport and popular landmarks like Table Mountain and Camps Bay Beach, the Cloud 9 Boutique Hotel and Spa is the perfect choice for both business and leisure travelers. Book your stay today and discover the beauty and excitement of this vibrant city from the comfort and luxury of our exceptional hotel. Visit us at 12 Kloofnek Road, Tamboerskloof, Western Cape 8001, South Africa. Don't miss your chance to experience the Cloud 9 Boutique Hotel and Spa at affordable prices. Book Cloud 9 Boutique Hotel and Spa room prices online now!

Highlights

• Centrally located in Cape Town City Centre, just a short walk from Kloof Street and Bree Street • 4-star hotel with 55 individually decorated guestrooms and modern amenities • Close to top attractions such as Table Mountain (4.1km), Camps Bay Beach (4.9km), and Company's Garden (1.1km) • Pamper yourself at the onsite spa with massages, body treatments, and facials • Enjoy 2 outdoor swimming pools, a sauna, and free Wi-Fi • Ideal for both casual and business travelers • Conveniently located 20.1km from Cape Town Intl. Airport and 1.4km from Parliament of South Africa • Onsite restaurant, bar, and poolside bar for dining and drinks • 24-hour front desk, dry cleaning/laundry services, and a computer station for business needs • Airport shuttle and self-parking available for a surcharge

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Hiking

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Pet Policy

Pets not allowed.

₹12,578

₹15,755

20% OFF

+ ₹2,166 taxes / night

Earn 147 Reward Points

Flat ₹2,106.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹12,578

₹15,755

20% OFF

+ ₹2,166 taxes / night

Update Price

Earn 147 Reward Points

Flat ₹2,106.38 off included with coupon INTSTAY

Amenities

Location

Gardens, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.6/5

296 Ratings

Lisa Greenberg

5/5

11 Dec, 2023

Excellent hotel experience! Highly recommend! Rooms are comfortable and well-appointed but what stands out most of all is the service. Staff go above and beyond to make your stay comfortable! Twice we were under a time crunch at breakfast and the staff made certain our orders were placed and out of the kitchen right away. It definitely fits the definition of a boutique hotel; the layout is quaint and feels more like home than a hotel!

Carlotta Wilson

5/5

16 Oct, 2023

This hotel was very nice. Our room was very clean, comfortable, and we enjoyed the decorative details of our room. From the time we walked in the staff was very kind and accommodating to us. One memorable person would be our server Gina upstairs at the rooftop bistro. She honored every request we asked of her while dining for breakfast and dinner. Next time we are in Capetown, we would definitely stay here again.

Nikki Belt

5/5

21 Dec, 2023

Absolutely amazing. Where do I start... Service is excellent, food is amazing and the views are next level. Definitely worth a visit. I went for my year end function and what an experience. I would recommend this place to anyone and everyone looking for good food with awesome views. Have fun and enjoy every moment... ❤️🤗

Rajesh Sokhal

5/5

8 Jan, 2024

When i entered the hotel, it seemed to me that i have made a wrong choice. But within 1 hour, i was so happy to be in this hotel Do not go by the zig zag construction and layout of the hotel. It is a very good place to stay for 3-4 days. We really had a good time The Reception staff - ALL OF THEM, Concierge - ALL OF THEM, House keeping - Every person, Restaurant staff at the top floor, Parking man - ALL STAFF OF THE HOTEL IS JUST AMAZING Rooms are big, Bathrooms are small though, Very clean, Very well lit up Food at the top floor is good View is amazing as you can always see the Table mountain from the hotel Staff is VERY VERY HELPFUL Location is walking distance from 100s of restaurants and bars DO NOT MISS THIS HOTEL

Lisa Greenberg

5/5

11 Dec, 2023

Carlotta Wilson

5/5

16 Oct, 2023

Nikki Belt

5/5

21 Dec, 2023

Janet van Zelderen

5/5

29 Jan, 2024

Fantastic hotel with even more fantastic service! They really let us feel at home and took really good care for us when we were sick. I can highly recommend this hotel to anyone!

Rajesh Sokhal

5/5

8 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.