Coco Hotel Hanoi

4.7/5(10 Reviews) rating

3 Star Hotel

1/40

About hotel

Welcome to Coco Hotel Hanoi, where luxury meets affordability! Our charming hotel is tucked away in the energetic Cau Giay district of Hanoi, making it the ideal choice for both business and leisure travelers. Our prime location, just minutes away from Vincom Tran Duy Hung and the Vietnam National Convention Center, offers easy access to all the top attractions. Indulge in one of our 20 exquisite guestrooms, each elegantly furnished with a cozy fireplace and a plush Select Comfort bed, ensuring a peaceful and restful night's sleep. Stay connected with complimentary Wi-Fi and enjoy a wide range of channels on our LCD TV with cable programming. Need to catch up on work? No problem. Our rooms also feature a spacious desk and a convenient microwave, and our dedicated housekeeping team is at your service daily. Our hotel is strategically situated near popular landmarks such as the impressive Charmvit Tower and the prestigious US Embassy, both just a short 3-minute drive away. Business travelers will appreciate our proximity to the State Auditor and Vincom Center Metropolis, making it effortless to attend meetings and conferences. After a busy day, relax and refuel with a delicious meal from our room service. We also offer convenient express check-in and check-out services, as well as complimentary newspapers in the lobby to keep you updated. Plus, our on-site valet parking adds an extra layer of security for your vehicle. If you are arriving by plane, we are just a quick 26.1km from Noi Bai International Airport. Book your stay at Coco Hotel Hanoi online today and take advantage of our unbeatable room prices. Experience the ultimate combination of modern amenities and a convenient address at 5B Tran Duy Hung, Cau Giay, Vietnam for all your travel needs.

Highlights

• Conveniently located in Hanoi's Trung Hoa Nhan Chinh area. • Easy access to popular destinations such as Vincom Tran Duy Hung and Vietnam National Convention Center. • Individually decorated rooms with fireplaces and Select Comfort beds. • Free WiFi and cable TV for entertainment. • Within walking distance to Charmvit Tower and Vincom Metropolis Center. • Business-friendly with express check-in and check-out services. • Complimentary valet parking for the ease of travelers. • Option of budget-friendly rooms while still providing a comfortable stay. • Within a 30-minute drive from Noi Bai International Airport. • In-room dining available for convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Valet parking

Concierge desk

Bicycle rentals

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Smoke-free property

Valet parking

Concierge desk

Bicycle rentals

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

B_ch Mai, Hanoi

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Ratings & Reviews

4.7/5

10 Ratings

Hương

4/5

5 Sep, 2023

Oolong milk tea is still as good as other shops, I like the chewy pearls, and the black cheese cream, I think the cheese layer is not very delicious, a bit normal.

Phương Hà Hà

5/5

22 Sep, 2022

Delicious and very cheap. Addicted

Chi Vũ Linh

5/5

22 Sep, 2022

Hương

4/5

5 Sep, 2023

Oolong milk tea is still as good as other shops, I like the chewy pearls, and the black cheese cream, I think the cheese layer is not very delicious, a bit normal.

Phương Hà Hà

5/5

22 Sep, 2022

Delicious and very cheap. Addicted

Chi Vũ Linh

5/5

22 Sep, 2022

Ngân Trịnh

5/5

22 Sep, 2022

Hoàng Huy

5/5

2 Dec, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.