Coconut Grove

4.9/5(84 Reviews) rating

5 Star Hotel locationPin

Port Douglas, Queensland

262

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About hotel

Experience the epitome of Port Douglas excellence at our luxurious 5-star aparthotel, conveniently located in the heart of enchanting Port Douglas. Immerse yourself in the utmost indulgence as you step into one of our 28 uniquely decorated and exquisitely furnished guestrooms, each featuring a fully-equipped kitchen with a full-sized refrigerator and stovetop. Stay seamlessly connected with complimentary wired and wireless internet access and be entertained by our 42-inch LCD televisions with digital programming. Relax on your private furnished balcony or indulge in a rejuvenating soak in the jetted bathtub filled with luxurious designer toiletries. Located just steps away from iconic attractions such as the Great Barrier Reef and bustling Macrossan Street, our property has been deemed worthy of a prestigious 5-star rating by the esteemed Australian Star Ratings Agency. Enjoy affordable Coconut Grove room prices and book Coconut Grove online to secure your dream vacation. Spend a tranquil day by the sea at Four Mile Beach, just 0.2 km from our doorstep or take a leisurely stroll to Flagstaff Hill for breathtaking views of the picturesque coast. Venture outside and explore the wonders of Port Douglas, then return to our property and indulge in our array of on-site amenities. Take a dip in our refreshing outdoor pool, bask in the sun on the terrace, or enjoy a scenic garden barbecue under the stars. Stay connected with complimentary wireless internet access and let our tour/ticket assistance help you plan the perfect itinerary for your time in Port Douglas. We also offer convenient services including dry cleaning/laundry, luggage storage, and laundry facilities. For ease of transportation, take advantage of our roundtrip airport shuttle for a surcharge or enjoy complimentary self-parking. Indulge in delectable dishes at our exceptional on-site restaurant or opt for the convenience of room service during limited hours. At our 5-star aparthotel, we prioritize your comfort and satisfaction. Make your reservation now and experience the affordable and luxurious Coconut Grove room prices by booking Coconut Grove online. Our address at 56 Macrossan St, Queensland 4877, Australia makes it easy for you to reach us and enjoy an unforgettable stay in Port Douglas.

Highlights

• Located steps from Great Barrier Reef and Macrossan Street • Individually decorated guestrooms with full kitchens and private balconies • Multiple room options including luxury, boutique, and budget options • Free Wi-Fi and 42-inch LCD TVs in every room • Outdoor pool, terrace, and garden for relaxation • 0.1 km from Great Barrier Reef and Macrossan Street • Proximity to popular tourist attractions such as Four Mile Beach and Flagstaff Hill • Business amenities such as dry cleaning, luggage storage, and laundry facilities • Airport shuttle available for a surcharge (66.3km from Cairns Intl. Airport) • On-site restaurant and room service available (during limited hours)

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Terrace

Hiking

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Terrace

Activities

Hiking

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Saturday: 8:00 AM - 5:00 PM.

Sunday - Sunday: 9:00 AM - 3:00 PM.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Contactless check-in and contactless check-out are available.

Sunday - Sunday: 9:00 AM - 3:00 PM.

Pet Policy

Pets not allowed.

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Amenities

Location

Macrossan St, Port Douglas, Queensland, 4877

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Ratings & Reviews

4.9/5

84 Ratings

Linda Orlandi

5/5

11 Dec, 2023

A group of us recently stayed at Coconut Grove for 3 nights. We booked the 5 bedroom apartment and you honestly cannot get a better place to stay in Port. The apartment was huge! It comfortably sleeps 10 people, it’s extremely spacious both inside and outside. The location is prime, walking distance to absolutely everything Port Douglas has to offer and to top it off the staff are super lovely. Will definitely be staying here every time we visit now.

Cristina

5/5

22 Aug, 2023

Perfect place to stay. The apartments are spacious, comfortable, well furnished and very clean. All the staff, reception, maintenance, cleaners were all lovely. Great location being on Macrossan Street but at the quieter end with the beach 30 seconds away. Possibly the best apartment complex I've ever stayed in within Australia (and I've travelled extensively over the years so that's saying something). The welcome cheese board and crackers was spot on too.

Reg Hall

5/5

27 Jan, 2024

Great upmarket place that had everything you need. We had a penthouse apartment with private rooftop pool and spa , very good sitting the spa each evening with a cold drink watching the tropical thunderstorms roll in. Staff are excellent

Linda Orlandi

5/5

11 Dec, 2023

Cristina

5/5

22 Aug, 2023

Reg Hall

5/5

27 Jan, 2024

Mona Whitney

5/5

8 Jan, 2024

Amazing!!! Traveled all over the world & stayed in many nice places but never have I ever stayed in such beautiful accommodations. Definitely a place I would return to.

Karyn Lucas

5/5

15 Feb, 2023

Amazing accommodation in Port Douglas!! We have stayed here numerous times over the years as there is nowhere better. Website photos of accommodation & terrace areas are exactly what you get. Spotless & very helpful staff. Walking distance to restaurants & four mile beach.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.