Comfort Hotel Rouen Alba

3.4/5(336 Reviews) rating

2 Star Hotel locationPin

Rouen, Normandy

Comfort Hotel Rouen Alba exterior_detail

107

1/107

About hotel

Discover the heart of Rouen in true comfort with a stay at Comfort Hotel Rouen Alba. Our unbeatable location in Rouen City Centre provides easy access to popular attractions such as the lively Rouen Christmas Market, the magnificent Rouen Cathedral, and the vibrant Rue Saint-Romain. As proud recipients of a national star rating from the French Tourism Development Agency, ATOUT France, we guarantee top-quality service and affordable accommodations during your visit. Relax in one of our 39 contemporary guestrooms, each equipped with all the essential amenities for a comfortable stay. From flat-screen TVs to complimentary Wi-Fi and private bathrooms with invigorating showers, we have you covered. Need to stay connected? Our rooms also feature work desks and phones. Enjoy a delicious meal at our on-site restaurant or unwind with a drink at the bar/lounge. For those on-the-go, our snack bar/deli has you covered. And for our adventurous guests, our multilingual staff and tour/ticket assistance are available to provide city tips and assistance. Conveniently located within walking distance to popular landmarks such as the charming Gros Horloge and the majestic Palais de Justice, our hotel is the perfect retreat for both leisure and business travelers. Take a stroll along the peaceful Seine river or visit other famous tourist spots just steps away. With the Rouen (URO-Rouen - Seine Valley) airport only 13.5 km away, reaching us is a breeze. But wait, there's more! As the icing on the cake, we offer complimentary newspapers in the lobby and luggage storage for our guests' convenience. Book your stay at Comfort Hotel Rouen Alba and discover the perfect blend of charm and convenience at our ideal location in Rouen. Don't miss out on our affordable Comfort Hotel Rouen Alba room prices – book Comfort Hotel Rouen Alba online now! Our address is 12 Place du Gaillardbois, Seine-Maritime76000, France and we look forward to welcoming you.

Highlights

• 3-star hotel in the heart of Rouen, rated by French Tourism Development Agency • Walking distance to Rouen Christmas Market, Rouen Cathedral, and other attractions • Comfortable rooms with free Wi-Fi, flat-screen TVs, and private bathrooms • Short distance (0.8km) from Rouen railway station and 13.5km from Rouen airport • Features convenient amenities such as free Wi-Fi and tour/ticket assistance • Business amenities include complimentary newspapers, multilingual staff, and luggage storage • On-site restaurant, bar, and snack bar/deli for dining options • Buffet breakfast available on weekdays (7AM-10AM) and weekends (8AM-11AM) for a fee • Ideal for both casual and business travelers, offering various accommodation options for different budgets

Quick Facts

Check-In

3:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Breakfast available

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests are asked to communicate their estimated arrival time in advance.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹6,398

₹6,897

7% OFF

+ ₹648 taxes / night

Earn 70 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹6,398

₹6,897

7% OFF

+ ₹648 taxes / night

Update Price

Earn 70 Reward Points

Amenities

Location

Pl du Gaillardbois, Rouen, Normandy, 76000

View on Maps

Ratings & Reviews

3.4/5

336 Ratings

Maša (Sunshine)

5/5

21 Oct, 2023

There's no elevator and the bathrooms are very small but the hotel is clean, its near the Cathedral and the guy who works at the reception was very kind. 10/10 would recommend

Morten

4/5

15 Jul, 2023

For the price (EUR 50 a night), great. Room small, but clean - mine had a fantastic view of the cathedral. Location is perfect.

Ben Trumbull

5/5

15 Nov, 2018

The hotel was very clean, the room was large enough, and the bathroom was sufficient. There are several reviews that complain about the lack of elevator, however this fact is made clear on the website, and should come as no surprise. We had a 4th floor room with a view of the cathedral, and it was lovely. There's a convenient public parking lot at the end of the block that charges 15 euro a day at the time of this review.

Maša (Sunshine)

5/5

21 Oct, 2023

There's no elevator and the bathrooms are very small but the hotel is clean, its near the Cathedral and the guy who works at the reception was very kind. 10/10 would recommend

Morten

4/5

15 Jul, 2023

For the price (EUR 50 a night), great. Room small, but clean - mine had a fantastic view of the cathedral. Location is perfect.

Ben Trumbull

5/5

15 Nov, 2018

Aey Th

2/5

15 Mar, 2020

You can find near the hotel a public parking name "Parking of the Cathedral" (15.00 € for 24h00) or parking spaces in the streets (3.80 € per ticket of 2h00 maximum, free between 19h00 and 09h00 and all day the sunday. A small hotel that doesn't have elevator but have the cathedral view. 3 min walk from hotel to cathedral

blondJasper

5/5

13 Sep, 2015

Very competitive rates for a city-centre hotel, easy walking distance to all the attractions of Rouen, and a magnificent view of the cathedral from my window.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.