Comfort Inn London - Westminster

3/5(659 Reviews) rating

3 Star Hotel locationPin

London, England

133

1/133

About hotel

Welcome to Comfort Inn London - Westminster, where convenience, comfort, and effortless exploration come together to provide an unparalleled experience. Our hotel, located at 39 Belgrave Road in Victoria, England,SW1V 2BB, United Kingdom, offers affordable accommodations suitable for a variety of travelers. We understand that when it comes to travel, convenience is key. That's why our prime location puts you within walking distance of iconic landmarks such as Buckingham Palace and Big Ben. With 54 meticulously designed guestrooms, equipped with modern amenities like complimentary Wi-Fi and en-suite bathrooms with invigorating showers, our hotel feels like a home away from home. And with our dedication to impeccable housekeeping, you're guaranteed a spotless and comfortable stay. But it's not just our location and amenities that make us stand out. Our highly efficient and multilingual staff is always available to assist you with any needs or queries. We also offer luggage storage and a secure deposit box at the front desk, ensuring your peace of mind during your stay. Traveling couldn't be easier with our hotel, easily accessible from Heathrow, London City, Gatwick, Luton, and Stansted airports. And once you arrive, our complimentary Wi-Fi and concierge services are ready to elevate your stay to new heights. From business trips to leisure getaways, our hotel caters to all kinds of travelers. Book Comfort Inn London - Westminster online and indulge in the perfect combination of comfort and convenience. With our prime location, top-notch amenities, and exceptional staff, your stay with us is bound to be unforgettable. Don't wait any longer, come and experience the vibrant city of London with us.

Highlights

• Centrally located in London City Centre, perfect for both casual and business travelers • Within 5-minute drive of Buckingham Palace and Big Ben • Complimentary Wi-Fi in all 54 guestrooms • Rooms equipped with showers, hair dryers, and desks • Concierge services and multilingual staff available • Short distance from major attractions such as Buckingham Palace and Westminster Abbey • Selection of luxury, boutique, and budget options available • Featured amenities include luggage storage and safe deposit box at the front desk.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The front desk is open daily from 8:00 AM - 2:00 AM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property confirms they are implementing enhanced cleaning measures.

Masks are compulsory at the property.

No elevators.

Special check-in instructions

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The front desk is open daily from 8:00 AM - 2:00 AM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

Belgrave Rd, London, England, SW1V 2BB

View on Maps

Ratings & Reviews

3/5

659 Ratings

Dorota Dziedzic

5/5

10 Feb, 2023

Reading the reviews I was convinced that this hotel is a terrible place but the location and price tempted us to stay there. Actually, it wasn't so bad. Room small and bathroom even smaller, but clean and warm. On our request the room was adapted to a family with a small child. If someone wants to stay in a room of a reasonable standard but in a great location and price, I recommend it.

Kieran Andrews

1/5

24 Dec, 2022

By far the worst hotel I have ever encountered (& I work away for a living). As I was checking in, a woman who had just checked in before me came back down to reception, after having viewed the state of her room, & refused to stay. We gave the hotel the benefit of the doubt. BIG mistake. The room was tiny, the walls paper thin. Mould & damp everywhere. The smell seaping out of the cupboard sized, hair infested bathroom was revolting & almost unbearable! The shower & toilet were faulty. It was a genuine living nightmare. On departure the hotel staff were very rude. This place is a health hazard & needs to be closed down!

Josh Somerville

3/5

21 Mar, 2023

Stayed here for one night for work, location is amazing. Room was small but fine for what I needed. The bed was comfortable and I slept well. Staff were polite and professional. I will be returning to the hotel next time I am travelling to London for work.

Helen Ryder

1/5

5 Dec, 2022

Would avoid! Stopped here 2 nights on a business trip. Paid about £150 a night for a double room, but upon arrival, we were given a room for 4 people. It was extremely tired looking and could use a bit of TLC. Bathroom was literally in a cupboard. Couldn't wait to leave. Constant noise through the wall from the property next door. Staff were helpful and friendly apart from the man who checked us in.

Luke Green

4/5

26 Jun, 2022

I had my reservations after reading reviews before arrival. I was however genuinely surprised and found that the reviews were a little over the top. We arrived at 1200pm and checked into a clean, spacious, and bright room with a modern and huge bathroom on an upper level. Although a little tired in areas I found the room to be much better than the reviews depicted. Staff were welcoming and helpful with requests were very polite. I would 100% return if I was definitely going to be in that same room as i have heard other rooms might be a little smaller. Location is 10/10

Dorota Dziedzic

5/5

10 Feb, 2023

Kieran Andrews

1/5

24 Dec, 2022

Josh Somerville

3/5

21 Mar, 2023

Helen Ryder

1/5

5 Dec, 2022

Luke Green

4/5

26 Jun, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.