Conrad Hangzhou Tonglu

5 Star Hotel locationPin

Hangzhou, Zhejiang

254

1/254

About hotel

Nestled in the charming city of Hangzhou (Tonglu), our 5-star hotel invites you to escape into a world of luxury and indulgence. Our exquisite property offers affordable accommodations that cater to the needs and preferences of all our valued guests. Conrad Hangzhou Tonglu offers 78 exquisitely decorated guestrooms, each equipped with a private balcony to take in the picturesque surroundings. Enjoy the ultimate relaxation in your own personal spa tub or stay connected with complimentary high-speed wireless Internet access and digital programming. Our diligent housekeeping team ensures your room is always in top-notch condition for a comfortable and refreshing stay. Immerse yourself in the local culture by exploring nearby attractions such as Yaolin Wonderland, Jilong Mountain, and Langshi jin tan. To truly experience the city, visit the Zhou Enlai Lecture Memorial Pavilion, Yanling Lake, or Hangzhou She Country Village. After a day of adventure, treat yourself to a soothing massage at our spa, take a dip in our indoor or seasonal outdoor pool, or get your heart pumping at our fully-equipped fitness center. For business travelers, we offer 4 state-of-the-art meeting rooms and a range of essential amenities, including a 24-hour front desk and an elevator. Our free on-site parking adds convenience for our guests. Indulge in delectable meals at one of our 2 international restaurants or enjoy the ease of 24-hour room service. Unwind with a refreshing beverage at our sophisticated bar and start your day off right with a delicious buffet breakfast on weekdays. Conveniently located at No 2 Yin Zhu, Tianxi Lake Resort, Zhejiang311519, China, just 134.6 km from Hangzhou (HGH-Xiaoshan Intl.), our hotel offers the perfect blend of convenience and luxury for a truly unforgettable experience. Book your stay at Conrad Hangzhou Tonglu room prices now and experience all the best that our vibrant city has to offer. Book Conrad Hangzhou Tonglu Online today and make your trip truly memorable.

Highlights

• Rated 5 stars by our customers • Located in Hangzhou (Tonglu) • Only 14.8 km from Yaolin Wonderland and 15 km from Jilong Mountain • Luxury hotel with 78 individually decorated guestrooms • Rooms feature private balconies and indoor private spa tubs • Free Wi-Fi and digital programming for entertainment • Indoor pool, fitness center, and seasonal outdoor pool for recreational opportunities • Spa offers massages, body treatments, and facials • 4 meeting rooms available for events • 24-hour room service and 2 on-site restaurants • Approximately 134.6 km from Hangzhou (HGH-Xiaoshan Intl.) airport • 24-hour front desk and free self-parking available • Ideal for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Indoor pool

BBQ/Picnic area

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Indoor pool

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from July to September..

Pool access available from 10:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The seasonal pool will be open from July to September..

Pool access available from 10:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals not allowed.

₹23,546

₹25,070

6% OFF

+ ₹3,663 taxes / night

Earn 272 Reward Points

Select Rooms

OPTION 1

Refundable

₹23,546

₹25,070

6% OFF

+ ₹3,663 taxes / night

Update Price

Earn 272 Reward Points

Amenities

Location

__, Hangzhou, Zhejiang, 311519

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.