Contemporary Flat With Private Patio in Primrose Hill by UnderTheDoormat

3.8/5(50 Reviews) rating

4 Star Hotel locationPin

London, England

Contemporary Flat With Private Patio in Primrose Hill by UnderTheDoormat exterior_detail

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About hotel

Location: Located in London (Camden), this apartment is within a 10-minute drive of Oxford Street and The British Museum. This 4-star apartment is 3.2 mi (5.2 km) from Hyde Park and 3.2 mi (5.2 km) from Piccadilly Circus.Rooms: Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and a microwave. A 32-inch Smart television is provided, with cable programming available. Conveniences include a desk and a coffee/tea maker, and you can also request a crib/infant bed (surcharge).Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

ZSL London Zoo - 0.7 km / 0.4 mi
Regent's Park - 0.8 km / 0.5 mi
Hampstead Heath - 2.1 km / 1.3 mi
Lord's Cricket Ground - 2.2 km / 1.4 mi
Baker Street - 2.5 km / 1.5 mi
Sherlock Holmes Museum - 2.5 km / 1.6 mi
Tottenham Court Road - 2.5 km / 1.6 mi
University College London - 2.6 km / 1.6 mi
Madame Tussauds Wax Museum - 2.7 km / 1.7 mi
Regent Street - 3.2 km / 2 mi
Russell Square - 3.4 km / 2.1 mi
Oxford Circus - 3.4 km / 2.1 mi
London Palladium Theatre - 3.6 km / 2.2 mi
Dominion Theatre - 3.6 km / 2.2 mi
Bond Street - 3.6 km / 2.3 mi

The nearest airports are:
London City Airport (LCY) - 20.7 km / 12.9 mi
Heathrow Airport (LHR) - 30.1 km / 18.7 mi
Luton Airport (LTN) - 50.4 km / 31.3 mi
Gatwick Airport (LGW) - 97.8 km / 60.8 mi
Stansted Airport (STN) - 59.6 km / 37 mi

The preferred airport for this apartment is Heathrow Airport (LHR).

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit/debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 500.00.

We have included all charges provided to us by the property..

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [apartment]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit/debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a first aid kit.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 500.00.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

The Light Bulb, London, England, NW1 8JA

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Ratings & Reviews

3.8/5

50 Ratings

Jenny Buckley

3/5

10 Nov, 2023

My unit was spotlessly clean. Facilities in the room adequate. Lounge was uncomfortable. TV did not work for 3 nights. Receptionist assisted as much as she could. She was helpful and friendly. Your receptionist is your greatest asset.

Casey O'Shea

1/5

19 Nov, 2023

The heating system in our rental is broken since we arrived and leaves the house above 34C for days. It is intolerable and there has been no help from Under the Doormat. Only empty promises that “someone is coming”. They never came. We must leave the front door and all the windows open at all times while we are in the house, which is a safety issue in central London. When we leave or sleep we close everything up and the temperature inevitably risks back to +34C. The refrigerator did not work when we arrived. We figured out how to flip on a breaker to make it work by finding the electrical box in the House. Then the breaker blew and the the food we purchased spoiled. Tonight a steam valve started to vent underneath my children’s bed, a intermittent high-pitched squeal as the steam escapes from a piping system underneath their beds that is keeping everyone awake, again. I’m no expert in thermal water heatings systems, so I have no idea if scalding hot water is going to erupt in my kids room. Trying to figure out a solution for that now. Perhaps I will unplug the boiler. We’ve escalated to Airbnb for, and they are more engaged than the absentee management company. But they are limited in what they can do. Truly pathetic customers service. They should be run out of business.

John Daniel

1/5

23 Dec, 2023

terrible service from Michael and Tomas at 11 Cambridge street. The advertising of 3 baths was incorrect on marriott Site. third bedroom too small with no closet. ( bed in an office) No internet service and no offer to move to other properties. NEVER checked on us after left that evening for a hotel.

Mandy Thomas

5/5

15 Apr, 2023

This property is the very best! We would stay here again for sure. The location, only 6 minute walk to two main underground stations and yummy restaurants, including the best crepes ever (had one a day🤪) was amazing. The property itself was so comfortable, clean and decorated so cute! UnderTheDoormat was so responsive and available to us at all times. They even responded to me at 1am when I couldn’t find the light switch (hidden behind the Britain flag picture) and the secret silverware drawer…haha. Totally amazing place! Don’t hesitate :)

Mohammed Othman

1/5

15 Jul, 2023

I would give it a 0 if I can I would give it a 0 if I can. Worst experience ever so far. Since I arrived the apartment was so dirty. Food all over the floor. The sofa in living room is so dirty that you can't sit on. Food and bread crumbs all over the floor. Wifi not working. As for the cleaning part they sent someone but wasn't a good job so I had to bring a company to do the job for me, hired a company and a cleaning lady to get the job done. The wifi worked after two days yet not in all the rooms was promised a booster but still didn't get one, they had to send someone twice. I was promised that the sofa will be cleaned hence it is the dirtiest sofa I have ever seen. A guy came in checked the sofa said he will come back in 15 minutes but never came back. And it seems like the company is just a broker they've got no control over the owners of the house which is bad because they can't deliver what they promise. Avoid this company at any cost. Try Sonder or Native places UK. I am stuck with them unfortunately... I thought I am in london for vacation, it seems I am here to fix someone's else place.

Jenny Buckley

3/5

10 Nov, 2023

Casey O'Shea

1/5

19 Nov, 2023

John Daniel

1/5

23 Dec, 2023

Mandy Thomas

5/5

15 Apr, 2023

Mohammed Othman

1/5

15 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.