Courtyard by Marriott London

4/5(685 Reviews) rating

3 Star Hotel locationPin

London, Ontario

Courtyard by Marriott London exterior_detail

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About hotel

Welcome to Courtyard by Marriott London, located in the bustling Westminster neighborhood, where the vibrant pulse of London can be felt all around. Our prime location offers affordable accommodations suitable for a variety of travelers, making us the ideal choice for both business and leisure trips. Discover true comfort in our 120 thoughtfully designed guestrooms, each equipped with luxurious amenities to ensure a relaxing stay. Sink into our plush bedding after a long day of exploring the city, and make use of our convenient microwave for a quick snack. Stay connected with our complimentary Wi-Fi and satellite programming on sleek LCD televisions, and refresh in our stylish bathrooms stocked with lavish toiletries and hairdryers. With complimentary local calls, staying in touch has never been easier. Our hotel is perfectly situated just a 5-minute drive from top attractions such as White Oaks Mall for a shopping spree or Westminster Ponds for a scenic stroll. Those in search of cultural experiences will appreciate our close proximity to the prestigious University of Western Ontario, just 11.4 kilometers away, and the popular Budweiser Gardens, only 8.2 kilometers away. Experience our exceptional on-site facilities, including a tranquil indoor pool and a 24-hour fitness center for your daily workout. Stay connected with complimentary wired and wireless internet access, and take advantage of our 24-hour business center for all your work needs. For larger gatherings, our spacious conference center spanning over 1772 square feet is the perfect choice. Satisfy your taste buds at our on-site restaurant, offering delectable dishes, or unwind with a drink at the bar/lounge. And to start your day off right, treat yourself to a cooked-to-order breakfast from 6:30 AM to 9:30 AM daily. Book your stay now at Courtyard by Marriott London, located at 864 Exeter Road, OntarioN6E1L5, Canada, and take advantage of our affordable Courtyard by Marriott London room prices. Enjoy the convenience of booking Courtyard by Marriott London online and immerse yourself in the vibrant city of London (Westminster) with ease. With our close proximity to London Intl. Airport, just 16.8 kilometers away, your next trip to the city will be seamless and hassle-free. Experience the perfect balance of luxury and convenience at our exceptional hotel.

Highlights

• Located in the heart of London (Westminster) with easy access to popular tourist attractions • Only 10.4km from London International Airport and close to the railway station • Modern and comfortable room options including suites and family rooms • Complimentary Wi-Fi and wired internet, perfect for both leisure and business travellers • Enjoy a relaxing swim in the indoor pool and burn some calories in the 24-hour fitness center • Top amenities such as complimentary newspapers, gift shops, and a 24-hour business center • On-site restaurant and bar offering delicious meals and drinks • Multiple event spaces, perfect for hosting conferences and meetings • Short distance (1.4-8 km) from popular attractions like White Oaks Mall, Victoria Park, and London Convention Center.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

120

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Accessible parking

Terrace

Banking services

Indoor pool

BBQ/Picnic area

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Accessible parking

Terrace

Banking services

Indoor pool

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Pool access available from 6 AM to 10 PM.

Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Masks are compulsory at the property.

Special check-in instructions

Pool access available from 6 AM to 10 PM.

Up to 5 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

Exeter Rd, London, Ontario, N6E1L5

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Ratings & Reviews

4/5

685 Ratings

marshall ferneyhough

1/5

18 Oct, 2023

what is going on here? these place is totally shut down. Marriott? hello? how about update your app, your website, your facebook page. Nothing just crickets. so bizzare....

Sam John

1/5

26 Sep, 2023

Shambles, i had a booking and found out hotel is closed when arrived. Outside hotel , the exterior was in dire need. Stay away

doris Twikirize

1/5

16 Jan, 2022

Our stay was ruined; we booked this hotel over the holidays specifically for the kids to use the pool during our stay. We even called before reservation and they said yes, it is fully functional. Soon as we checked in we asked to use the pool and was told it was under treatment and would be ready anything the next day, the next day we asked, was told to check in the afternoon, same story for all the 3 days we were there. We came to understand it had been closed (I guess due to the pool with a dirty ring review a few weeks before our stay), and obviously would be opening in a few more weeks. Why the lies? The front desk kept giving us stories just to pass us on to the next shift. Asked for the manger; wouldn’t be there until the next morning at 10am, of course there was “no manager” when we asked again the next day. Some of the front desk staff are also incompetent as they gave us wrong information that the bistro would be open on Dec. 26th evening and she was “sure” but came down to other for the kids and of course it wasn’t open. Asked for the manger’s email address, gave us the business card for the marketing manager, got an automatic response she would be out of office for the next week. And up to now, no response to our email. Basically, we were duped into paying for an amenity we didn’t use and could not even get a discount for that. Do yourself a favour and look at the neighbouring hotels (lots) which are just meters away, with much better service for your money.

Michelle

4/5

21 Sep, 2021

Rooms clean, beds comfortable. Missed some of the creature comforts. Ice machine was broken on our floor. No breakfast offered although they had a Starbucks on-site that was nice. Staff was excellent and accommodating. They also had an on-site bar that was nice to enjoy in the evening. Overall nice stay. Protocols were in place although not adhered to or enforced. I'd like that policed better.

marshall ferneyhough

1/5

18 Oct, 2023

what is going on here? these place is totally shut down. Marriott? hello? how about update your app, your website, your facebook page. Nothing just crickets. so bizzare....

Sam John

1/5

26 Sep, 2023

Shambles, i had a booking and found out hotel is closed when arrived. Outside hotel , the exterior was in dire need. Stay away

doris Twikirize

1/5

16 Jan, 2022

Michelle

4/5

21 Sep, 2021

Bar S

3/5

12 Dec, 2021

Parking lot was extremely icy. One kid slipped while trying to get into the hotel. The hotel felt understaffed due to the full capacity which meant slower servo at the front desk and breakfast. The rooms were clean and nicely presented. The staff was pleasant and friendly despite being pulled in multiple directions.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.