Crest Residence

3.9/5(96 Reviews) rating

3 Star Hotel locationPin

Kuala Lumpur, Selangor

1/96

About hotel

Located at the prime address of Jalan Cendana, Wilayah Persekutuan Kuala Lumpur50450, Malaysia, Crest Residence offers affordable and comfortable accommodations in the heart of the bustling city of Kuala Lumpur. Enjoy easy access to iconic attractions such as the Petronas Twin Towers and Pavilion Kuala Lumpur, as well as endless shopping and dining options. Each of our three well-appointed guestrooms is equipped with a fully equipped kitchenette, complimentary wireless Internet, and a flat-screen TV to make you feel at home. Our daily housekeeping service ensures a hassle-free stay, allowing you to fully enjoy your time in the city. Discover nearby attractions like the Kuala Lumpur Forest Eco Park, Petronas Philharmonic Hall, and the Petrosains Science Discovery Centre, or indulge in retail therapy at Suria KLCC and Pavilion Kuala Lumpur. And when you want to relax, our outdoor pool and 24-hour fitness centre are at your disposal. Let our complimentary wireless Internet keep you connected throughout your stay, and for business travellers, we offer a 24-hour front desk, laundry facilities, and an elevator. With free onsite self-parking, you can leave your transportation worries behind. Plus, Kuala Lumpur International Airport (KUL) and Subang (SZB-Sultan Abdul Aziz Shah) are conveniently close by. Experience the vibrant energy and charm of Kuala Lumpur while enjoying the comforts and convenience of Crest Residence. Book your stay with us now and take advantage of our affordable Crest Residence room prices. Don't wait, book Crest Residence online today!

Highlights

• Conveniently located in the heart of Kuala Lumpur • Within 5-minute drive to Petronas Twin Towers and Pavilion Kuala Lumpur • Kitchenettes and free WiFi in all 3 guestrooms • Outdoor pool, 24-hour fitness center, and television in common area • 24-hour front desk, laundry facilities, and free self parking • Nearby attractions within 2 kilometers including KL Forest Eco Park, KL Tower, and Suria KLCC Shopping Centre • Easy access to airports with 59.4km from KLIA and 29.5km from SZB • Suitable for both casual and business travelers • Range of options including luxury, boutique, and budget stays • Daily housekeeping for a comfortable stay • Complimentary wireless Internet to stay connected • Elevator for convenience and ease of travel with luggage

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Children's Pool

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Activities

Children's Pool

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: MYR 75 per accommodation, per week.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cleaning fee: MYR 75 per accommodation, per week.

We have included all charges provided to us by the property..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Kampung Baru, Kuala Lumpur, Selangor, 50450

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Ratings & Reviews

3.9/5

96 Ratings

Kieran J

1/5

17 Nov, 2023

Bad experience: a word of caution to those thinking about staying with the owner of apartment A-16-05 called Rachid, from Morocco: don't. We stayed there for a few days while my partner was getting treatment for her cancer. Rachid took 100myr deposit from us which we thought was fine. Well I won't be giving deposits to people that easily anymore. When we arrived the room wasn't cleaned, the bed sheets were still dirty from the previous guest and which we cleaned ourselves, and even though the room was an ensuite the toilet was blocked which made it unusable and also had fecal remnants of the previous guest. If I hadn't already paid I would have left already but I decided to just grind it out for a few days because I knew getting my money back would be a hassle. One night I stayed at the hospital with my partner and I hadn't been in the room for at least 24 hours. I came back and noticed the plastic clock on the wall had fallen down. I took a picture of it and informed Rachid. So besides this not even being my fault, this was an old plastic clock already broken (see top of image), probably cost about 10myr new, and was stuck to the wall with a sticker which had obviously lost its ability to hold a clock (see attached picture.) A replacement clock would have cost about 10myr, supergluing the crack it had got would have been almost free, and ignoring the small crack would probably have gone unnoticed. But no, Rachid decided that it was worth keeping my 100myr deposit. There is nothing I can do to get my money back but I can post here to warn others not to deal with the scammer Rachid. There are lots of great AND cheap places to stay in KL with honest and friendly people so my advice is look elsewhere as this is not one of them.

prashant sharan

1/5

22 Sep, 2023

Things are getting stolen from the lobby . I am shocked now On top when requested guards to check , they don't have password for camera . Not sure how careless management operating this condo. Pls be careful for your things. This is the 2nd case today and no one taking looking into these serious issues.

maher Abdolrasol

1/5

21 Jul, 2023

# The electricity tariff rate for residential condos in Kuala Lumpur is unreasonably higher than other residences. # The swimming pool is consistently dirty, and its condition is only apparent when one dives down. # There is a lack of a relaxing and friendly area adjacent to the swimming pool, making the setting less inviting. # The gym is very small and not comfortable for working out, especially when more than one person is present, as it feels cramped and limited in space.

Afat Aris

1/5

7 Jul, 2023

Renting here for 2 years, from July 2021 to June 2023. I moved out because 2 years is enough to stay here, and the rental fees will increase, which I think is not worth it with the facilities here. The apartment is 5 minutes walk away from Monorail Bukit Nanas station, 7 minutes walk away from LRT Dang Wangi station, and 16 minutes walk away from KLCC Tower. There is a minimarket on the ground floor at Mercu Summer Suite. The lobby is a bit gloomy, as is the parking space. Facilities so-so. The gym is small, and many machines are in bad condition and cannot be used. I stayed in the unit on level 23. The unit has a Petronas Twin Tower view from the living hall and a Saloma Bridge view from the master bedroom and second room. However, most furniture and appliances are not reliable and always have problems. The most stressful thing is having so many German roaches; even after killing all of them, they still keep coming. Thank you for 2 years!!

Fozzie Oth

1/5

3 Jun, 2023

Dodgy place. Booked in Jan for stay in April, booking confirmed. Arrival day call for key to unit, found out building been closed for long awhile. Why this place still advertised as open and taking payment for reservation! 81yrs old men stranded at airport 7 hrs to get another replacement unit and management doing nothing to help. Too many scammer looking for easy money. Doesn't deserve 1 star at all.

Kieran J

1/5

17 Nov, 2023

prashant sharan

1/5

22 Sep, 2023

maher Abdolrasol

1/5

21 Jul, 2023

Afat Aris

1/5

7 Jul, 2023

Fozzie Oth

1/5

3 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.