Crestfield Hotel

3.9/5(706 Reviews) rating

3 Star Hotel locationPin

London, England

135

1/135

About hotel

Welcome to the bustling city of London, where the perfect location can make or break your trip. Luckily, Crestfield Hotel is ideally situated in the vibrant London City Centre, just a short distance from iconic attractions such as The British Museum and Oxford Street. Our 52 well-appointed guestrooms are designed for both comfort and convenience. Each room comes equipped with modern amenities like an LCD television, complimentary Wi-Fi, and daily housekeeping. The stylish bathrooms offer refreshing showers and hairdryers to kickstart your day. Plus, for added peace of mind and productivity, our rooms feature in-room safes and desks. For the curious adventurers and culture enthusiasts, our hotel's location is a treasure trove. Within walking distance, you'll find landmarks like University College London and Russell Square. And for history buffs, The British Museum is just a stone's throw away. Public transport and short walks make it easy to access the financial district, Regent's Park, and Covent Garden Market. After a day of exploration, unwind on our peaceful terrace or garden, stay connected with loved ones through complimentary Wi-Fi, or utilize our 24-hour front desk, luggage storage, and safe deposit box services. When it comes to dining and nightlife, guests at Crestfield Hotel are spoiled for choice. With a variety of nearby restaurants and bars, grab a drink at our bar/lounge before venturing out to discover London's vibrant streets. With multiple airport options, including London Heathrow and London City Airport, our hotel is conveniently accessible for travelers from all over. So don't wait any longer, book your stay at Crestfield Hotel and experience the best of London in comfortable and affordable accommodations. Don't forget to take advantage of our unbeatable Crestfield Hotel room prices and book Crestfield Hotel Online for an effortless stay. Our address, 3-4 Crestfield Street, EnglandWC1H 8AT, United Kingdom, makes it easy to reach us and start your unforgettable London adventure.

Highlights

• Conveniently located in London City Centre • Close to popular attractions like The British Museum and Oxford Street • 52 well-appointed guestrooms with modern amenities • Complimentary WiFi and digital programming for entertainment • On-site terrace and garden for relaxation • Easy access to transport links including airports and railway stations • Ideal for both casual and business travelers • Within walking distance to University College London and Russell Square • Safe and desk in all rooms • 24-hour front desk and luggage storage services • Enjoy a drink at the hotel's bar/lounge • Budget-friendly option in a prime location.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and debit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

London, England, WC1H 8AT

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Ratings & Reviews

3.9/5

706 Ratings

Ida T.

3/5

3 Dec, 2023

The bed is great and the room was clean and had everything I needed. My main concern is security. It is hotel policy to leave the key behind at the hotel, and at least 3-4 times I was just handed the wrong key upon returning and there were no checks ever if I was actually the one renting the room. Also as a solo female traveler having to state which room you are staying in the reception area multiple times a day is slightly concerning. Finally on the day I was leaving I discovered the room to store luggage was accessible to anyone in the hotel, which would mean there was nothing stopping people from stealing luggage.

N N

5/5

8 Jan, 2024

I always love my stays at Crestfield. I have been coming here for my London stays for a few years. It’s a great location, right across the street from St. Pancras/King’s Cross. The rooms are always comfortable and clean. The hotel team is excellent. They are friendly and helpful, professional and kind. I love that you can leave your bags before and after your stay. I feel like it’s incredibly secure with camera monitoring. It’s really a wonderful and safe feature. There is laundry around a few blocks away for longer stays. I stay here whenever I have to come and go on the Eurostar. You do have to leave your key at the front desk, and I have never had a problem with security or safety. It’s truly one of my favourite hotels to stay at and I highly recommend it to anyone who comes to London.

Nuria Corredera

4/5

9 Jan, 2024

I came in London with my sister, and in general, the hotel was lovely, clean, comfy and a very good location. With the King’s Cross Station and underground very closer. The staff were not rude but they were serious, except the lady who were at reception for doing us the check in. She was nice and kind.

Sara Guidolin

5/5

27 Dec, 2023

5 stars review because the price was great for the position and the service provided. My room was small but with everything I needed and it was clean; it might be a problem for tall or bigger people, since everything is small but overall I had a great experience (I've been visiting once a year London for the last 15years!) I have no doubt I'll book again if in need

Michelle Lawrenson

5/5

6 Dec, 2023

Me and my sons was visiting London for a birthday and with it being our first time in London we wanted to be close to the train stations. We found this hotel online and seemed to suit our needs perfectly. We arrived at the hotel and was greeted by the lovely and accommodating Lady on reception, we was handed our room key and headed to our rom. We were very pleased to see that it was exceptionally clean and comfortable all we needed on our visit. Would definitely love to stay again.

Ida T.

3/5

3 Dec, 2023

N N

5/5

8 Jan, 2024

Nuria Corredera

4/5

9 Jan, 2024

Sara Guidolin

5/5

27 Dec, 2023

Michelle Lawrenson

5/5

6 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.