Cross Hotel Kyoto

4.6/5(1.25K Reviews) rating

3 Star Hotel locationPin

Kyoto, Kyoto (prefecture)

164

1/164

About hotel

Get ready to immerse yourself in the heart of Kyoto at Cross Hotel Kyoto. Our exceptional hotel seamlessly blends contemporary and traditional elements to create a truly unique stay. Perfectly situated on Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto604-8031, Japan, our oasis allows you to easily explore the bustling city while still finding peace in our serene surroundings. Upon arrival, our friendly staff will welcome you into our stylish and modern lobby. From there, you can settle into one of our 301 spacious, air-conditioned rooms. Each room is carefully designed to provide the highest level of comfort, complete with deep soaking bathtubs, complimentary toiletries, and free Wi-Fi access. But don't let the luxury of our accommodations keep you indoors for too long. Our prime location places you within walking distance of popular attractions such as Kawaramachi and Nishiki Market. Experience the vibrant energy and rich culture of Kyoto by exploring famous streets like Kiyamachi Street and Shijo Street. Traveling for business? Our hotel is conveniently located near Itami Airport and offers a range of amenities to accommodate your needs. Indulge in delicious Mediterranean cuisine at our on-site restaurant, KIHARU Brasserie, or relax in the lively bar and lounge. Our 24-hour front desk and dry cleaning/laundry services will ensure a stress-free stay for busy professionals. Don't miss out on experiencing everything Kyoto has to offer. Book Cross Hotel Kyoto room prices online now and let us be your home away from home. With exceptional amenities, prime location, and unbeatable service, your stay at Cross Hotel Kyoto is more than just a hotel stay, it's an unforgettable experience.

Highlights

• Hotel centrally located in Kyoto • 4-minute walk to Kawaramachi, 6 minutes to Nishiki Market • Nearby attractions include Pontocho, Teramachi Street, and Pontocho • Boutique hotel with 301 air-conditioned rooms and complimentary Wi-Fi • Mediterranean cuisine at KIHARU Brasserie with bar/lounge • Conveniences include refrigerators, flat-screen TVs, and separate bathtubs and showers • Safes and complimentary bottled water in rooms • Daily housekeeping and dry cleaning/laundry services available • 24-hour front desk and luggage storage • Complimentary Wi-Fi and concierge services • Approximately 50.6 km from Itami Airport and 1.2 km from Kyoto University • Suitable for casual and business travelers • Budget-friendly option • Luxurious amenities and proximity to major tourist attractions

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

301

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Concierge desk

Bicycle rentals

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

Designated Smoking Areas

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. A scheduled power outage will take place on January 9, 2024 from 11 AM-3 PM. All facilities that use power, including restaurant will not be available during this time. Check-in time begins at 6 PM on this date.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹17,473

₹26,386

34% OFF

+ ₹1,926 taxes / night

Earn 193 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

[NON SMOKING] Standard Twin Room

269 sq.ft (24.99 sq.mt)

Smoking policy – non-smoking available

Refrigerator

Free toiletries

Safe

Toilet

Private bath or shower

Housekeeping - daily

Air conditioning

Blackout Curtains

Bidet

Slippers

Private bathroom

Hairdryer

Wheelchair

See All

OPTION 1

Refundable

₹17,473

₹26,386

34% OFF

+ ₹1,926 taxes / night

Update Price

Earn 193 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Daikokuch_, Kyoto, Kyoto (prefecture), 604-8031

View on Maps

Ratings & Reviews

4.6/5

1.25K Ratings

Dylan Shah

5/5

19 Dec, 2023

Exceptionally practical and elegant room design. Compact yet had everything I wanted, including heated toilet seat. I personally didn't like having the shower and bath divided in the same room (just prefer a shower) but that's the Japanese way. Digital check in booths with multiple languages including English. Easy walking to tons of interesting shops and food.

Fiona Coles

5/5

8 Jan, 2024

Definitely get an upgraded deluxe large double room which is what we are basing our rating on, which made our stay very comfortable. It was large for Japanese standards and decent value - not cheap by any standard and the hotel doesn't have a gym or smart TV that you can cast too but apart from that it was an excellent place to base ourselves in Kyoto. Lots of wardrobe space, big bathroom, separate toilet, spacious seating area and the hotel is so centrally located. Breakfast was good, staff across hotel were friendly and helpful. We stayed during a long weekend /public holiday so it worked out to be around $460 AUD a night, agree with previous ratings that this is closer to a 4 star hotel, would stay here if you want convenience of location and space. Also beds were super comfortable!

Денис Клюев (Denisko)

5/5

13 Jan, 2024

Location of the hotel defines city experience, so if you want to wonder empty streets of Kyoto early morning, this hotel is located just perfect. Room was spacious enough, and staff kindly put my Amazon packages right in my room! Bathroom is Onsen style, it’s nice experience too. My main disappointment was the doors, as they are slide doors and can be pretty loud at night (when all the family sleeps). It’s a good hotel, worth visiting!

Dylan Shah

5/5

19 Dec, 2023

Fiona Coles

5/5

8 Jan, 2024

Денис Клюев (Denisko)

5/5

13 Jan, 2024

ilovecheesecakee

5/5

18 Jan, 2024

Of all the hotels that I stayed in during my trip to Japan, this one was my favourite. I really liked the cleanliness, the location and the amenities provided. The breakfast was nice too. The location is also walkable to attractions like the Nishiki market.

Michael Barnathan

5/5

6 Dec, 2023

An upscale experience at a great location in Kyoto at a great value. The rooms are comfy, quiet, and pretty spacious for the area, the service is friendly and attentive, and you're a short walk from a lot of great restaurants, nightlife, and culture. Really enjoying our stay so far.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.