Crown Regency Resort & Convention Center

3.9/5(223 Reviews) rating

4 Star Hotel

Crown Regency Resort & Convention Center exterior_detail

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About hotel

Crown Regency Resort & Convention Center is a luxurious haven for discerning travelers seeking a blend of modern sophistication and historic charm. Located in Boracay Island, just a 5-minute walk from Talipapa Market and White Beach, this 4-star aparthotel offers 619 air-conditioned rooms with kitchenettes, complimentary Wi-Fi, and 32-inch LCD TVs. The hotel's prime location also provides easy access to D'Mall Boracay, Station 2, and other nearby attractions. Guests can enjoy stunning views from the garden, take advantage of concierge services, and dine at the Lobby Lounge or room service. With a roundtrip airport shuttle available, Crown Regency Resort & Convention Center ensures a seamless travel experience. The hotel's address at Boat Station 2, Main Road, Brgy Balabag, Aklan5608, Philippines, places it in the heart of the action, making it an ideal choice for both leisure and business travelers. Whether relaxing at the spa, savoring local and international cuisine, or exploring the vibrant culture of Boracay Island, guests are sure to create unforgettable memories at Crown Regency Resort & Convention Center..

Highlights

• Conveniently located near the beach, just a 5-minute walk from Talipapa Market and White Beach • Close proximity to popular attractions such as D'Mall Boracay, Station 2, and Budget Mart • Spacious air-conditioned rooms with kitchenettes, complimentary Wi-Fi, and LCD TVs • On-site amenities include a garden, complimentary wireless Internet, and concierge services • Additional features like gift shops, wedding services, and a ballroom for events • Easy access to nearby attractions with the area shuttle service available for a surcharge • 24-hour front desk, luggage storage, and laundry facilities for business travelers • Dining options at Lobby Lounge and room service available during limited hours • Buffet breakfasts served daily from 6 AM to 10 AM for a fee • Nearest airports include Caticlan (5.9 km) and Kalibo Airport (74.8 km) • Preferred airport for Crown Regency Resort & Convention Center is Kalibo Airport • Ideal for both leisure and business travelers seeking a comfortable stay near key landmarks and amenities.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

619

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Designated Smoking Areas

Terrace

Concierge desk

Baby Sitting / Child Services

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Shops and commercial services

Designated Smoking Areas

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 2000.

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 2000.

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Station 2, Boracay Island, 5608

View on Maps

Ratings & Reviews

3.9/5

223 Ratings

N F

1/5

17 Oct, 2023

I feel those who stay here have a right to know the security guard of this establishment shot and killed an indigenous rights leader 8 times due to dispute over land rights of the indigenous Ati people. All of Boracay once belonged to the Ati people and I hope we tourists will respect that and the lands when we visit. Please chose to stay at an establishment that supports the indigenous community, not one complacent in the murder of activists. The stay here was not worth it after learning about the history here.

Aina Blaza

2/5

9 Jan, 2018

My room's air-conditioning is not working properly, and the faucets/showers have very hot water and no cold water. I've raised it with the staff who "checked" it a couple of times but to no avail. The hotel rooms are very confusing (it is really hard to find your room), and there is hardly any mobile or internet signal. Food is so-so, I've had better food at other hotels. To be fair, the staff are courteous but the facilities are disappointing. I would not go back here again.

Gary Woods

1/5

8 Jan, 2018

Joined our Filipino friends here to check out the facilities over New Year, as they had upgraded to a of VIP suite with additional facilities, balcony, Jacuzzi and a poolside view, only to find the Jacuzzi and the balcony were under maintenance, the aircon kept shutting down, and the WiFi didn't work. Calling reception received a long wait, followed by a comforting message that someone would be up to attend, but nobody ever did, and requesting a room change was responded with "no more rooms available" They asked me to witness for myself, and check if a UK accent gained any improvement in service, but I am happy to report that they were just as rude and inefficient with me. On my second call, after a 10 minute wait, a man hung up as soon as I said "Good evening". When I went to reception the senior staff confirmed that nobody would do that, and refused to let me hear their voices when I suggested I would recognise him. After some hours of negotiation, our friends managed to downgrade to a better room without the maintenance issues, but have yet to receive a refund on the supposed "upgrade". This is great looking hotel with good architecture, some amazing features, and real potential, but with the serious maintenance and senior management issues, at these prices, it should be avoided for now.

Kim

3/5

8 May, 2017

It's ok, Nice pool, nice view, big room (junior suit). But the room was poorly cleaned, our room had lots of bugs that appeared from the ventilation (I think) over the toilet on the 2nd floor most of them died and there was an pile of them right beside and in the toilet they didn't clean that away for 3 days, we didnt use that toilet any more, some days they didnt clean at all, there was a little bit of ants too but that didnt bother us so much.

N F

1/5

17 Oct, 2023

Aina Blaza

2/5

9 Jan, 2018

Gary Woods

1/5

8 Jan, 2018

Wai Yan

3/5

23 Jan, 2018

Nice facilities they have. Breakfast buffet not bad. Dinner buffet very little selection. Staffs were polite but service was a bit slow. There was one night when we were there the whole hotel no water supply. Location wise was good near the beach. Bout 5mins walk to the beach. However the small alley to the beach was dark.

Kim

3/5

8 May, 2017

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.