Crowne Plaza Guangzhou City Centre, an IHG Hotel

My mum could have her shoulders /back broken due to their dangerous lifts - without the usual safety sensor. Within two days stay, out of us 8 people, 3 got hit on the shoulders by the lift doors shutting hard. My mum (nearly 80) fell on the floor and hit her head subsequently due to the sudden force hitting her. We had to take her to a&e. Reported to the manager of the hotel. But I don't know if they would eventually do anything about it to Sto this happening altogether - Those lifts should not be allowed to operate until any risk of repeat is eliminated.

I recently had the pleasure of staying at Crowne Plaza Guangzhou during my business trip, and I must say that my experience was nothing short of exceptional. From the moment I arrived to the time of my departure, the hotel staff went above and beyond to ensure my comfort and satisfaction. First and foremost, the location of the hotel is fantastic. Situated in the heart of Guangzhou, it offers convenient access to major attractions, shopping centers, and business districts. The proximity to public transportation made it incredibly easy for me to navigate the city. Upon entering the hotel, I was immediately struck by the elegant and contemporary design of the lobby. The check-in process was swift, and the staff greeted me with warm smiles and genuine hospitality. It was evident that they genuinely cared about providing a memorable stay. The room I stayed in was spacious, well-appointed, and exuded a sense of luxury. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of meetings. The amenities provided were of high quality, and the attention to detail was evident throughout. I particularly appreciated the thoughtfully designed workspace, which was perfect for my business needs. The dining options at Crowne Plaza Guangzhou were outstanding. The breakfast buffet offered a wide range of delicious dishes, catering to various dietary preferences. The restaurants on-site served delectable cuisine, and the service was prompt and attentive. I highly recommend trying the local specialties at the hotel's Chinese restaurant. The hotel facilities were top-notch. The fitness center was well-equipped with modern machines and offered a variety of exercise options. After a workout, I indulged in a relaxing session at the spa, where the skilled therapists provided a rejuvenating experience. What truly sets Crowne Plaza Guangzhou apart is the exceptional service provided by the staff. From housekeeping to concierge, everyone I encountered was friendly, professional, and eager to assist. They anticipated my needs and went above and beyond to ensure my stay was seamless. Overall, my experience at Crowne Plaza Guangzhou was outstanding. The hotel's prime location, elegant design, comfortable rooms, delectable dining options, and impeccable service exceeded my expectations. I highly recommend this hotel to both business and leisure travelers looking for a memorable and luxurious stay in Guangzhou. I look forward to returning in the future.