Crowne Plaza Hangzhou Qiantang

4.7/5(12 Reviews) rating

4 Star Hotel locationPin

Hangzhou, Zhejiang

Crowne Plaza Hangzhou Qiantang exterior_detail

182

1/182

About hotel

Address: No 523 Jinsha Avenue, HEDA, Zhejiang310018, China Experience unparalleled luxury and convenience at the exceptional four-star hotel, Crowne Plaza Hangzhou Heda, an IHG Hotel. With unmatched sophistication and a prime location in the bustling city of Hangzhou, our hotel offers a perfect combination of opulence and accessibility – just a short distance from the airport and top tourist attractions. Indulge in a lavish stay in one of our 328 exquisitely appointed rooms, complete with cutting-edge amenities to cater to your every desire. Stay connected with complimentary high-speed internet and indulge in blissful relaxation with our deluxe whirlpool tubs and rejuvenating rain showers. Our ideal setting allows you to immerse yourself in the charming allure of Hangzhou. Pamper yourself with a shopping spree at the nearby MIXC Mall, or delve into the city's rich heritage and culture at the Zhejiang Museum of Natural History. For the busy business traveler, our hotel's top-of-the-line business center and conference facilities make for a convenient choice for all your corporate needs. After a day of excitement, unwind in our indoor pool or work up a sweat at our 24-hour fitness center. Savor a refreshing beverage at our sophisticated bar and lounge, or delight in the delectable flavors of authentic Chinese cuisine at one of our three restaurants. At Crowne Plaza Hangzhou Heda, an IHG Hotel room prices, we prioritize our guests' comfort and satisfaction. Our attentive staff is dedicated to ensuring your every wish is fulfilled, ensuring an unforgettable stay. Don't miss the opportunity to experience the perfect blend of luxury, comfort, and convenience at our exceptional hotel. Book Crowne Plaza Hangzhou Heda, an IHG Hotel Online now and create cherished memories that will last a lifetime. Address: No 523 Jinsha Avenue, HEDA, Zhejiang310018, China

Highlights

• 4-star IHG hotel with convenient location in Hangzhou's Jianggan area • Spacious, air-conditioned rooms with free Wi-Fi and jetted bathtubs • Close to tourist attractions like MIXC Mall and Hangzhou Grand Theatre • Variety of on-site amenities, including an indoor pool and 24-hour fitness center • Business-friendly features, such as a business center, conference space, and free parking • Dining options include 3 restaurants and a bar/lounge, with buffet breakfast available for a fee • Approximately 20 km from Hangzhou Xiaoshan International Airport and 16 km from the railway station

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

328

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 500.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: CNY 500.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals not allowed.

Pets not allowed.

₹6,392

₹7,310

13% OFF

+ ₹997 taxes / night

Earn 73 Reward Points

Select Rooms

OPTION 1

Refundable

₹6,392

₹7,310

13% OFF

+ ₹997 taxes / night

Update Price

Earn 73 Reward Points

Amenities

Location

Jinsha Avenue, Hangzhou, Zhejiang, 310018

View on Maps

Ratings & Reviews

4.7/5

12 Ratings

Derrick Lee

4/5

21 Mar, 2019

Hotel is opposite a large mall and the subway is a short walking distance away. Hotel room size is big and bed is comfortable. TV streaming has many local chinese and a few overseas channels. American channels are missing. Buffet bf is served at the level 5 cafe. Food served is of average standard. Service level of staffs in hotel is very good.

기린기린 (기린기린)

4/5

16 May, 2019

Wonderful Hotel room, facility, and the place near big shopping center and metro.

Miroslav Minchev

5/5

17 Sep, 2021

Amazing place, wonderful experience. Good service. Recommend

Derrick Lee

4/5

21 Mar, 2019

기린기린 (기린기린)

4/5

16 May, 2019

Wonderful Hotel room, facility, and the place near big shopping center and metro.

Miroslav Minchev

5/5

17 Sep, 2021

Amazing place, wonderful experience. Good service. Recommend

Romeo Delta

5/5

17 Apr, 2019

A wonderful luxurious hotel located next to good market and shopping malls.

Joey Yang (Personal)

5/5

19 Sep, 2021

A very nice hotel with cleaning room!!!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.