Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

3.8/5(2.53K Reviews) rating

3 Star Hotel locationPin

Houston, Texas

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel primary_image

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About hotel

Looking for affordable accommodations in the heart of Houston? Look no further than Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel, located at 2712 Southwest Fwy, Texas77098, United States. Our well-appointed guestrooms, starting at unbeatable Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel room prices, are perfect for both leisure and business travelers. Each of our 354 modern guestrooms features amenities designed for your comfort, including refrigerators and microwaves. Unwind on a luxurious Tempur-Pedic bed and stay entertained with a flat-screen television and complimentary Wi-Fi. Our private bathrooms, complete with plush bath towels and luxurious toiletries, will elevate your stay to the next level. Step outside our doors and explore nearby Richmond Avenue, Greenway Plaza, and Color Factory Houston. Want to immerse yourself in Houston's culture? Enjoy a leisurely stroll along Westheimer Road or catch a show at the Main Street Theater. Top attractions such as Rice University, River Oaks Country Club, and Menil Collection are just a short drive away. At our hotel, we offer a variety of recreational opportunities, including a 24-hour health club and an outdoor pool. After a day of exploring, indulge in mouth-watering culinary delights at our on-site restaurant and bar, 2712 Bistro & Bar. For added convenience, room service is available during limited hours. Don't miss out on our delicious buffet breakfast, available daily for a small fee. Business travelers can take advantage of express check-in services and 11 meeting rooms for events. Stay up-to-date with complimentary newspapers and take advantage of dry cleaning and laundry services. We also offer self-parking for a fee and a complimentary shuttle within a 3-mile radius. Part of the renowned IHG brand, Crowne Plaza Houston Med Ctr-Galleria Area guarantees an exceptional stay with unbeatable Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel room prices. Book Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Online now and experience true comfort and convenience for your next trip to Houston. Don't wait any longer, reserve your stay today!

Highlights

• Located in the heart of Greenway Plaza-Upper Kirby in Houston • Convenient distance of 40.4km from George Bush Intercontinental Airport and 22.1km from Houston William Hobby Airport, ideal for travelers • Within 10-minute drive of popular attractions including Children's Museum of Houston and Houston Natural Science Museum • 354 comfortable and well-equipped guestrooms, perfect for both casual and business travelers • Refrigerators and microwaves available in each room • Enjoy entertainment on 32-inch flat-screen TVs with satellite programming and stay connected with free WiFi • Recreational options include a 24-hour health club and outdoor pool • 11 meeting rooms for business events • On-site restaurant and room service with buffet breakfast available daily • Concierge services and gift shops/newsstands for convenience • Complimentary shuttle service within 3 miles • Private bathrooms with complimentary toiletries and hair dryers • Tempur-Pedic beds with premium bedding for a comfortable stay • 3.8km from Houston Zoo and MD Anderson Cancer Center, perfect for tourists • Ideal location for exploring nearby attractions including Rice University and Houston Museum of Fine Arts

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

354

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Banking services

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

Valet parking

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a security system.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property follows sanitization practices of Travel in the New Normal (US Travel - USA).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a security system.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property follows sanitization practices of Travel in the New Normal (US Travel - USA).

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 9:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹7,538

₹8,259

9% OFF

+ ₹1,165 taxes / night

Earn 87 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹7,538

₹8,259

9% OFF

+ ₹1,165 taxes / night

Update Price

Earn 87 Reward Points

Amenities

Location

Southwest Fwy, Houston, Texas, 77098

View on Maps

Ratings & Reviews

3.8/5

2.53K Ratings

Chelle Williams

1/5

28 Jan, 2024

Great location. The hotel itself...not so much. The heater in the room didn't work and it was freezing cold that night. The best they could offer was "more blankets". It was cold and uncomfortable the entire night. Wouldn't recommend.

Kaitlyn Robbins

1/5

27 Dec, 2023

I’ve emailed two managers. The one that oversees the rooms didn’t really seem to care. The one that oversees the security guards has not even bothered to reply. Worst hotel experience ever. The security guard bob was the rudest most unprofessional person I have ever had to deal with. Made me feel super uncomfortable and not safe. Not to mention he didn’t even look like a security guard he was wearing normal clothes, that’s a safety issue for a woman how was I supposed to know that’s what he really was. Banging on our door at 5am because my husband forgot his key card and I was asleep and didn’t answer my phone to let him in. He was stuck outside the hotel in the dark from 3am to 5am what if he had been injured? That’s another safety issue. No one would give him another key EVEN THOUGH HE PAID FOR THE ROOM, and they could see that. Do better get better staff. Don’t stay here. You would be better off staying at a days in than here.

Joanna Pascua-Colasito

3/5

30 Oct, 2023

Unfortunately this was the hotel of choice for business meeting for our company summit. We had to be moved because AC didn’t work. No fridge in our room either. We had maintenance attempt to service but it could not be fixed. We were moved to a new room. When we asked for assistance to move to the new room they were short staffed so we couldn’t get a luggage cart to help us move to the new room. We got a new room where the AC worked and a fridge!! However the issue was that the shower was too hot and difficult to adjust to the right temperature. Imagine how we took a shower. The rooms were clean but no extra blankets available. Breakfast is $18 and decent. Front desk staff is friendly and willing to help. The hotel overall could use some updating. And fix your AC and showers. Also add ice machines to each floor!! And your elevator Is incorrect on which floor Your on! Elevator clock is off by one floor. Your room numbers are off On your phone. Check room 1016! The phone has 1015.

Chelle Williams

1/5

28 Jan, 2024

Kaitlyn Robbins

1/5

27 Dec, 2023

Joanna Pascua-Colasito

3/5

30 Oct, 2023

Ms. Blaize

5/5

21 Nov, 2023

My only & biggest issue was the hot water was luke home for my entire stay, even after turning the knob to the hottest setting. The breakfast is complimentary and was great! I have no complaints on the accommodations, my room was pretty large and clean, and beds were fixed daily.

Shubhada Sharma

3/5

15 Jan, 2024

Very run down place. Old rooms so carpet stinks. First room, the water was leaking under the under. They did change our room right away. The next room we got, water was blocking in the tub. They did fix it when we complain. Also there was no trash bin in the room.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.