Crowne Plaza Jakarta Residences, an IHG Hotel

4.3/5(39 Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

Crowne Plaza Jakarta Residences, an IHG Hotel exterior_detail

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About hotel

Looking for an affordable and comfortable stay in the heart of Jakarta? Look no further than Crowne Plaza Jakarta Residences, an IHG Hotel. Our 4-star hotel in the bustling Setiabudi district offers a prime location, just steps away from the vibrant Golden Triangle and a short 7-minute walk from Plaza Semanggi. Plus, with easy access to major business and tourist destinations, you'll be at the center of all the action. Choose from one of our 214 beautifully decorated guestrooms, each equipped with luxurious amenities such as private indoor hot tubs and LED televisions. Sink into our plush pillowtop beds, snuggled up in cozy down comforters, and stay connected with complimentary Wi-Fi. With access to a variety of cable programming, you'll never be bored. Need to get work done? Our rooms feature spacious desks and safes for your convenience and comfort. Explore the surrounding area and discover the wealth of attractions right at our doorstep. From the Indonesia Stock Exchange to Pacific Place and Kidzania, there's something for everyone. Want to stay active? Our on-site fitness center and outdoor pool are at your disposal. And for any additional needs, our friendly and knowledgeable staff are always on hand to assist you. Feeling hungry? Our on-site grocery/convenience store offers a selection of delicious options for your convenience. For business travelers, we offer dry cleaning/laundry services, a 24-hour front desk, and multilingual staff to make your stay seamless. With Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport easily accessible, our hotel is the perfect choice for your trip to Jakarta. Looking to book a stay at Crowne Plaza Jakarta Residences, an IHG Hotel online? Look no further. Our hotel offers affordable and comfortable accommodations suitable for a variety of people. So why wait? Book now for the perfect blend of comfort, convenience, and luxury at our hotel located at Jl. Gatot Subroto Kav 2-3, Jakarta12930, Indonesia. Experience a memorable stay in Jakarta with Crowne Plaza Jakarta Residences, an IHG Hotel.

Highlights

• Steps away from the Golden Triangle and a 7-minute walk to Plaza Semanggi • Rooms feature individually decorated interiors and indoor private spa tubs • Pillowtop beds with down comforters for a comfortable night's sleep • Complimentary Wi-Fi and cable programming for entertainment • Outdoor pool and fitness center for recreational activities • Nearby popular tourist attractions such as Kidzania and Pacific Place • Within 2 kilometers of several shopping malls and 1.4 kilometers from Plaza Senayan • Distance of 34.2 km from Soekarno-Hatta Intl. Airport and 10.4 km from Halim Perdanakusuma Intl. Airport • Concierge services, 24-hour front desk, and multilingual staff for convenience • Onsite dining options including a grocery store and a roundtrip airport shuttle available (surcharge applies) • Suitable for both casual and business travelers with a mix of luxury, boutique, and budget options

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

214

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Swimming Pool

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Coffee/tea

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 6:00 PM.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 8:00 AM to 6:00 PM.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

Karet Semanggi, Jakarta, West Java, 12930

View on Maps

Ratings & Reviews

4.3/5

39 Ratings

Pierre Manoukian

5/5

14 Jun, 2023

Great residence, will highly recommend it. Donna and Olivia are just fantastic. The place is large and clean. The staff is superb and courteous. Unfortunately, the plaza next door closed down; so it makes shopping a bit difficult due to Jakarta traffic. Loved the pool and the gym too.

Charly Ananda

5/5

30 Oct, 2022

I've stayed in so many hotels in Jakarta (and other places), this was my first experience staying at Crowne Plaza Jakarta Residences, and I had an amazingly pleasant experience! Where do I start; super strategic location, huge room with very reasonable rate and most importantly the service excellence from the hotel staff. Will definitely stay here again next time.

teddy kutcher

5/5

8 Sep, 2022

I have privasi right here ..

Pierre Manoukian

5/5

14 Jun, 2023

Charly Ananda

5/5

30 Oct, 2022

teddy kutcher

5/5

8 Sep, 2022

I have privasi right here ..

NA R

5/5

14 Jan, 2024

Really liked staying here. If there could be room service or a restaurant immediately, it would be even better. The location is really good in the middle of the city. The staff are alert and friendly. Highly recommended.

Grace Suhartomo

5/5

2 Apr, 2023

for a really cozy place, but there are minimal places to hang out... it would be best to have at least a cafe that is 24 hours a day or open until the evening in that area so it's easy if you're bored in your room

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.