Crowne Plaza London - Kings Cross, an IHG Hotel

4/5(3.19K Reviews) rating

4 Star Hotel locationPin

London, England

Crowne Plaza London - Kings Cross, an IHG Hotel exterior_detail

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About hotel

Discover the height of luxury and conveniently-situated accommodations at Crowne Plaza London - Kings Cross, an IHG Hotel. Immerse yourself in a four-star experience with 429 superbly-appointed rooms, each complete with air conditioning to keep you cool, complimentary high-speed internet access to keep you connected, and en-suite bathrooms stocked with deluxe toiletries and hairdryers. This hotel is an absolute sanctuary, providing both comfort and elegance. Crowne Plaza London - Kings Cross leaves no stone unturned, boasting a spectacular range of amenities to enhance your stay. Keep fit and energized at the cutting-edge fitness center, or take advantage of the personalized concierge services. Whether your trip is for business or pleasure, this hotel offers everything you need for an effortless and enjoyable experience. Located in the bustling London City Centre, this hotel is just a short journey from the capital's top tourist attractions such as The British Museum and St. Paul's Cathedral. It has been honored by VisitEngland, England's national tourist board, for its impeccable quality and outstanding service. Immerse yourself in the best that this iconic city has to offer by booking a stay at this multi-award-winning hotel. Exploring the city from this well-connected location couldn't be easier. Discover the nearby highlights such as Russell Square, University College London, and The Strand. For those travelling on business, the hotel offers a fully-equipped business center and effortless access to the financial district. With several convenient airports located nearby, including Heathrow Airport and London City Airport, this hotel is the perfect choice for those seeking both convenience and comfort. When it's time to relax, Bloom, the hotel's restaurant, serves up tempting dishes to satisfy any palate. Rejoice in a successful day at the bar and lounge, or spoil yourself with a 24-hour room service experience in your own room. For your convenience, the hotel also provides self-parking and dry-cleaning/laundry services. Book your stay at Crowne Plaza London - Kings Cross, an IHG Hotel, and uncover the very best of London. With a fantastic location, superb amenities, and flawless service, this hotel truly shines in the metropolis. Get ready to be astounded by the unparalleled abilities of natural language generation as it creates a true masterpiece.

Highlights

• Official 4-star rating from VisitEngland, National Tourist Board for England. • Centrally located in London City Centre. • 429 air-conditioned rooms with flat-screen TVs and complimentary WiFi. • Short drive to The British Museum, St. Paul's Cathedral, Trafalgar Square, and Piccadilly Circus. • Close proximity to top tourist attractions such as Covent Garden Market and Tate Modern. • Within walking distance to Russell Square and University College London. • Financial District just 1.3 km away. • On-site fitness center and free WiFi for staying connected. • Business amenities including a business center and complimentary newspapers. • On-site dining and room service available, with a bar and to-go breakfast options. • Self-parking options and a short drive from major airports.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

429

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹15,834

₹17,315

9% OFF

+ ₹2,822 taxes / night

Earn 186 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹15,834

₹17,315

9% OFF

+ ₹2,822 taxes / night

Update Price

Earn 186 Reward Points

Amenities

Location

Kings Cross Rd, London, England, WC1X 9HX

View on Maps

Ratings & Reviews

4/5

3.19K Ratings

Ahmad Zaben

1/5

27 Dec, 2023

Dear Management, I recently stayed at your establishment and, while I found the reception staff to be attentive and helpful, I unfortunately must express my dissatisfaction regarding the cleanliness of the room. During my stay, I observed several deficiencies indicating an inadequate level of cleanliness. Firstly, I found papers and other items, including the TV remote, underneath the bed, which remained in the same position for two consecutive days. This leads me to believe that thorough cleaning, including vacuuming, is not being carried out regularly. Furthermore, the bedside tables had visible coffee stains that were not attended to during my stay. Despite showing photos of these stains to the reception staff, I returned to my room in the evening to find the situation unchanged. These experiences make me question the qualifications of the cleaning staff and their attention to detail, which are fundamental in the hospitality industry. Cleanliness is a crucial factor in ensuring a pleasant and safe stay, and on this occasion, it appears that the expected standards were not met. I hope this feedback is taken as an opportunity to review and improve your cleaning procedures. While I appreciate the attention received at the reception, I find it difficult to recommend your hotel under the current circumstances. Thank you for your attention to this matter, and I hope that steps are taken to ensure that future guests do not experience similar issues.

Judy OBrien

4/5

28 Dec, 2023

Fabulous, well appointed hotel near King's Cross station. The hotel has a gym, restaurant and bar. The staff are super helpful and happy to book taxis and restaurants. The rooms are a good size with all the room amenities you'd expect. The bathroom has a rain shower and magnifying mirror. For toiletry amenities you need to contact the front desk. The hotel is a 15 minute walk or 5 minute bus ride from King's Cross station. The bus stop is on the same side of the road as the hotel. There are no nearby Tube stations.

Raluca Bujdei

3/5

24 Jan, 2024

Decent for a 4 stars hotel, big rooms, standard breakfast, not many options. Internet does not work on all floors (5, in my case) and nothing was done about it, even after complaining. Room service takes an eternity. Also, not very responsive on the phone.

Tracy Wesemeyer

5/5

3 Jan, 2024

Lovely hotel, great location to buses, and a short walk from the tube/train station. There are plenty of food places and places to grab a drink. Also convenience stores. Only niggle for me was they seemed to put us on a floor that seemed to be used for people with kids, I understand some people don't want to hear screaming babies/kids all night so get that young children and babies would be situated on the same floor but our daughter is almost 10 so wouldn't have been a nuisance to any neighbouring guests.

Ahmad Zaben

1/5

27 Dec, 2023

Judy OBrien

4/5

28 Dec, 2023

Raluca Bujdei

3/5

24 Jan, 2024

Tracy Wesemeyer

5/5

3 Jan, 2024

Steve Bell

4/5

5 Nov, 2023

Nice hotel with excellent food. The staff have very good service. I had a premium room which was a bit smaller than I had hoped but it was immaculately clean. A short walk to King's Cross station and an even shorter bus ride. Very handy for the Postal Museum and Mail Rail if that's your thing. They are just around the corner.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.