Crowne Plaza Madinah, an IHG Hotel

4.5/5(8.93K Reviews) rating

5 Star Hotel locationPin

Medina, Ohio

Crowne Plaza Madinah, an IHG Hotel exterior_detail

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About hotel

Book your stay at the infamous Crowne Plaza Madinah, an IHG Hotel located in the bustling city center at King Faisal Street, between 1st Ring Road00000, United States. Our 5-star hotel offers affordable accommodations suitable for a variety of people. Take just a quick 3-minute walk to the nearby Al-Haram and a leisurely 7-minute stroll to Prophet's Mosque, both offering unparalleled access to top attractions. Our prime location also allows for easy exploration of the city's rich culture and history, as well as a visit to the Baqi Cemetery, Quba Mosque, Madina Mall, and more. Relax and unwind in one of our 506 exquisitely designed guestrooms, each equipped with modern amenities such as minibars, LCD televisions, and complimentary wired and wireless internet access. For a truly indulgent experience, soak in the privacy of your own room's jetted bathtub while taking in the stunning views of the bustling city below. At our hotel, we take pride in delivering exceptional service and offering top-notch amenities. Take advantage of our complimentary wireless internet access, concierge services, and gift shop. Business travelers can also make use of our 24-hour business center and limo/town car service for added convenience. Satisfy your taste buds at Rawdha, our on-site restaurant offering delectable international cuisines for lunch and dinner. And for those who prefer a quick bite or a caffeine fix, visit our coffee shop/cafe. Take advantage of our 24-hour room service option for a delicious in-room dining experience. Don't miss out on our sumptuous daily buffet breakfast, served from 7 AM to 10:30 AM. For those planning events, we offer 6 spacious meeting rooms fully equipped to cater to events of any scale. With our roundtrip airport shuttle (available 24 hours) and self-parking options, getting to and from the airport is a breeze. Experience the epitome of luxury and convenience at our centrally located and opulent Crowne Plaza Madinah, an IHG Hotel. Book Crowne Plaza Madinah, an IHG Hotel online now to discover the wonders of this captivating city. Don't miss out on the affordable Crowne Plaza Madinah room prices during your stay.

Highlights

• Benefits: Centrally located in Medina, near Prophet's Mosque • Range of room options: 506 guestrooms, different sizes and price points • All rooms equipped with minibars, LCD TVs, complimentary Wi-Fi and wired internet • Various hotel amenities: restaurant, coffee shop, 24-hour room service, gift shops • Perfect for both business and leisure travelers • Convenient for airport transfers: 16.1 km from Medina airport • Close to major tourist attractions: Al Haram, Baqi Cemetery, Quba Mosque • Around 7 km from Madina Mall and Islamic University of Madinah • 24-hour business center, limo/town car service, express check-in for business travelers • Surrounded by shopping and dining options, perfect for casual travelers • Luxurious Art Deco hotel with modern amenities and ballroom for events • Optional breakfast buffet daily from 7 AM to 10:30 AM for a fee • 6 meeting rooms available for events and conferences • Self parking available for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

506

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Bell staff/porter

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No alcohol allowed onsite.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No alcohol allowed onsite.

No rollaway/extra beds available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹17,140

₹18,078

5% OFF

+ ₹3,278 taxes / night

Earn 204 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹17,140

₹18,078

5% OFF

+ ₹3,278 taxes / night

Update Price

Earn 204 Reward Points

Amenities

Location

King Faisal Street, Medina, Ohio, 00000

View on Maps

Ratings & Reviews

4.5/5

8.93K Ratings

m sho

4/5

1 Jan, 2024

Had a short stay here and upon arrival we received a pretty cold and stand-off ish reception by the two ladies at the reception. We tried to brush this as the member of staff helping us with our bags was lovely and highly informative which was very helpful. The breakfast at this hotel was amazing, so many options! They had a waffle & pancake station, fresh fruit, an abundance of lovely pastries and so much more! Definitely worth adding breakfast as an extra! The rooms are okay, not the biggest but manageable so no dramas.

Ammar Egaily

2/5

2 Jan, 2024

The rooms are very small comparing to the service provider as crown plaza. The furniture is very old. The mattress is not even and leaning to right side. The need to refurbish the place fully. It's worth 50 % of the money I am paying now. I paid for 3 night but I am leaving to another hotel tomorrow cheaper and much better executive room in less price than this standard room although it's 4 stars but i saw the room and it looks much better. If they maintain this level of building and assets they need to consider themselves as 2 or max 3 stars.

Fatin

5/5

11 Jan, 2024

The hotel buffets offers a diverse range of delicious foods, including a delightful array of desserts like cakes, yogurt, and Arab sweets. While the selection is impressive, adding ice cream would enhance the overall experience. Thursdays are especially enjoyable for seafood lovers, making it ideal to book your stay on this day. The friendly and always-smiling manager, Chedli, adds to the positive atmosphere, making the overall experience enjoyable.

Moukhtar Farchoukh

2/5

17 Dec, 2023

I booked two rooms for one night, and unfortunately, we weren't able to sleep, so we checked out at midnight the same day and had to drive back to Jeddah after we finished our visit to Haram. The rooms were smelly, the carpet was dirty, and air-conditioning was noisy. These things would be acceptable and expected when booking in 4 stars less hotel, but not for 5 stars hotel. The staff were friendly and welcoming.

m sho

4/5

1 Jan, 2024

Ammar Egaily

2/5

2 Jan, 2024

Fatin

5/5

11 Jan, 2024

Ibrahim Hasan

5/5

3 Jan, 2024

The service at this hotel is immaculate. Especially in the buffet during breakfast and dinner. One person in particular is Nasir Ali. He greeted my family every morning when we walking and made sure to always accommodate our needs especially for a group of 6. We will definitely be back for the great service the delicious buffet they have to offer here.

Moukhtar Farchoukh

2/5

17 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.