Crowne Plaza Melbourne, an IHG Hotel

4.2/5(1.98K Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

Crowne Plaza Melbourne, an IHG Hotel primary_image

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About hotel

Experience the vibrant and lively city of Melbourne with a remarkable stay at our renowned 4.5-star hotel, Crowne Plaza Melbourne, an IHG Hotel. We take pride in our esteemed reputation, recognized by the Australian Star Ratings Agency, and our prime location in the heart of the city. Located just steps away from the Melbourne Convention and Exhibition Centre and a short 5-minute walk from the famous Crown Casino, our hotel offers easy access to popular tourist attractions. Choose from our 432 well-appointed and uniquely designed guestrooms, each offering a blend of modern amenities and comfort. From minibars to espresso machines, we have everything you need for a luxurious stay. Unwind and relax in the evening while watching your favorite shows on the 42-inch flat-screen TV with digital programming, or stay connected with complimentary Wi-Fi. Our en-suite bathrooms are equipped with designer toiletries and a hairdryer for your convenience and comfort. With a diverse array of famous landmarks and renowned restaurants nearby, such as the lively Flinders Lane and charming Southbank Promenade, your stay with us is bound to be filled with unforgettable experiences. Enjoy a taste of international cuisine at our on-site restaurant, Yugo, or sip on refreshing drinks at our trendy bar and lounge. After a day of exploring, rejuvenate yourself with our hotel's exceptional recreational amenities, including an outdoor pool and 24-hour fitness center. Stay connected with complimentary Wi-Fi and make use of our top-notch concierge services to cater to all your travel needs. We also offer limo/town car service and 10 well-equipped meeting rooms, perfect for successful events for our business travelers. Conveniently located just a 26 km drive from Melbourne Airport and within easy reach from Victoria3008, Australia, our hotel is easily accessible. Self-parking options are also available for a charge. Start your day with a sumptuous buffet breakfast, served on both weekdays and weekends. For an exquisite and comfortable stay in the bustling city of Melbourne, book Crowne Plaza Melbourne, an IHG Hotel, online at affordable prices.

Highlights

• Located in central Melbourne, steps away from popular tourist spot Crown Casino • Rooms equipped with modern amenities including minibars and espresso makers • Complimentary wireless internet access available • Outdoor pool and 24-hour fitness center for recreation • Meeting rooms and business amenities for business travelers • National star rating from Australian Star Ratings Agency • Short walk to Melbourne Convention and Exhibition Centre • Only 26 km from Melbourne Airport and 19 km from Essendon Airport • Nearby attractions include SEA LIFE Melbourne and DFO South Wharf • International cuisine and room service available at on-site restaurant • Concierge services and 24-hour front desk for convenience • Limo/town car service and dry cleaning/laundry services offered • Budget-friendly options available for casual travelers • Luxury options for those seeking a more indulgent stay.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

432

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹11,063

₹12,036

8% OFF

+ ₹1,246 taxes / night

Earn 123 Reward Points

Select Rooms

OPTION 1

Refundable

₹11,063

₹12,036

8% OFF

+ ₹1,246 taxes / night

Update Price

Earn 123 Reward Points

Amenities

Location

Spencer St, Melbourne, Victoria, 3008

View on Maps

Ratings & Reviews

4.2/5

1.98K Ratings

Sam Srinivasan

3/5

17 Nov, 2023

Nice hotel and lovely location but the place is a construction zone and a bit dusty around the hotel as a result. Rooms are nice and the service is very friendly. The room service is good and the rooms are well appointed. I was comfortable for my stay. The only downside was the construction happening around the hotel making it less aesthetically appealing. I am sure I will be back here again at some point.

Paul McO'Smith III

4/5

26 Jan, 2024

A good hotel in a stunningly good location. Not bad views either. The porters are a highlight if you have a lot of luggage. Breakfast not at all bad either!

Melinda Cross

5/5

2 Oct, 2023

The staff were amazing. Very professional, friendly and helpful. Check-in and checkout was a breeze. My daughter and I stayed for her 13th birthday and the staff made it very memorable. A complimentary fruit platter with cake, icecream and a card with beautiful birthday wishes was delivered to our room which made her feel very special. The room was faultless, very clean and comfortable with a gorgeous view of the river. The location was perfect for our needs. Thank you Crowne Plaza for a wonderful stay.

Shinichiro Yamaji

4/5

22 Sep, 2023

➀Staff were all friendly and helpful. ➁This Hotel🏨allow me to check-in in the early hours of the morning. ➂Great location for my need(being convenient to move around Melbourne). ➃clean and comfortable bed. ➄quiet atmosphere. I love the ambience that this Hotel offers to me. ➅Espresso machine ➆swimming pool. anyway, this Hotel has really good,naturally makes me smile.

Sam Srinivasan

3/5

17 Nov, 2023

Paul McO'Smith III

4/5

26 Jan, 2024

A good hotel in a stunningly good location. Not bad views either. The porters are a highlight if you have a lot of luggage. Breakfast not at all bad either!

Melinda Cross

5/5

2 Oct, 2023

Shinichiro Yamaji

4/5

22 Sep, 2023

Matthew P

5/5

30 Nov, 2023

Close to all Melbourne cbd has to offer. The hotel has some amazing suites and some great views of the city. The staff were friendly, room service came very quickly. It was a great luxury stay for our anniversary and are hoping to come back some time soon!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.