Crowne Plaza Niagara Falls NY Riverside by IHG

3.6/5(773 Reviews)

3 Star Hotel star-logo

Niagara Falls, New York

331

Hotel & Amenities

Rooms & Rates

Rating & Reviews

All Policies

₹7,867

₹5,858

About Hotel

Experience the unforgettable and affordable riverside escape at our esteemed establishment, the Niagara Riverside Resort, BW Premier Collection. Perfectly located near the famous Fashion Outlets of Niagara Falls and Niagara Falls State Park, our hotel offers a seamless blend of convenience and luxury.

Choose from one of our 140 beautifully-appointed guest rooms, each featuring modern amenities such as complimentary Wi-Fi and flat-screen televisions, for a comfortable and connected stay. Looking for delicious cuisine? Our on-site restaurant, Bella Vista Ristorante, serves up authentic Italian dishes. For a more relaxed atmosphere, our bar/lounge offers your favorite drinks with style.

Feeling active? Our hotel boasts a top-of-the-line health club and an indoor pool, perfect for staying fit while away. Planning a meeting? Our 24-hour business center has everything you need. And for those special events, our magnificent venue is the perfect choice for weddings and celebrations.

But it's not just our fantastic amenities that make us stand out. Our prime location also grants easy access to must-visit destinations such as the Grand Island Fun Center, Old Falls Street, and the Niagara Wax Museum of History. For those traveling by air, we are just 3.6 miles from Niagara Falls International Airport and 22.8 miles from Buffalo Niagara International Airport.

At the Niagara Riverside Resort, BW Premier Collection, you'll experience a remarkable riverside getaway that won't break the bank. So why wait? Book your stay today and discover why we are the preferred choice for visitors in Niagara Falls. Don't miss out on our unbeatable Niagara Riverside Resort, BW Premier Collection room prices - book Niagara Riverside Resort, BW Premier Collection Online now! Located at 7001 Buffalo Ave, New York14304, United States, our hotel is easily accessible for your convenience.

Quick Facts

Check-In

04:00 PM

Check-Out

11:00 AM

Rooms

140

Floors

Popular Amenities

24-hour front desk
Hotel safe deposit box (not room safe box)
Lift/ Elevator
Newspaper
Vending machines
Accessible parking

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Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

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₹5,858

₹7,867

26% OFF

+ ₹1,023 taxes / night

Earn 68 Reward Points

Crowne Plaza Niagara Falls NY Riverside by IHG, Niagara Falls, New York, United States, 14304

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Partial Refundable

₹5,858

₹7,867

26% OFF

+ ₹1,023 taxes / night

Earn 68 Reward Points

Ratings & Reviews

3.6/5

773 Ratings

Juneandjerry1948

1/5

16 Dec, 2023

We stayed here and unfortunately the rooms aren’t clean they need to hire better cleaning staff I suppose. The lady at the front desk I believe her name is Cheri exhibited very poor customer service skills she was rude and obviously not treating her guests correctly, for no reason and she said some questionable things to us. They make you pay for parking just to squeeze more money out of you? The pool temp is not what it should be they say it is but nope not true bring a thermometer it’s cold. The only thing going for them is the view from the back. There are better places.

Monica Heisey

1/5

02 Oct, 2023

The hotel looked welcoming. We were welcomed in a little early for our stay. When we got into the room and set our bags down, we went to get cleaned up for the evening. The bathroom was filthy as well as the door. Of course, after seeing that curiosity got the best of me. I decided to look at the room a little better. I found trash and food debris on the floors. Bathroom look like there was blood dried up on the floor as well as in the tub previously. There was hair All over the bathroom. I had to go out and grab small cleaning stuff I had in our truck and clean our own bathroom. As a guest I feel it is not my job to tell anyone how to do their jobs. But I would hope in the future that hotel staff thoroughly inspect their rooms before allowing others to stay in it. I will not be staying here again.

Eliza Roszkowska

3/5

01 Dec, 2023

The rooms were okay, pretty clean. Nice view. Check in was with no issues. That’s why I’m leaving 3 starts. The problem is that we stayed there three nights. We requested room cleaning a night before just as we were told when we were checking in. We were leaving for the day and we asked the person who was cleaning that our room was on the list just to make sure. It wasn’t. But she said she will take care of it. Ok no problem. We come back in afternoon and it was still not cleaned so we went to the front desk. They said they will take care of it. No one ever came. How is it possible three separate people didn’t get that straight ? Another thing is.. parking charge ? Very funny.. it’s not like hotel is in the middle of a bustling city….

Miguel Cocerez

5/5

17 Oct, 2023

A Wonderful Experience at Niagara Riverside Resort! At the start of the summer, my in-laws were searching for a last-minute venue for their wedding in Oct 2023. Niagara Falls seemed like the perfect destination, and my mother-in-law discovered Niagara Riverside Resort online. In June, we met with Ashley for a tour of the facility, and by the end of it, we knew it was the perfect place for them to get married. Ashley's kindness, care, and enthusiasm won us over instantly. During the meal tasting, we met Annie, a new member of the Sales Team, and we instantly felt comfortable with her too! Together, Ashley and Annie answered all of our questions and concerns exceptionally well. The banquet staff was exceptional, especially Katrina, who went out of her way to introduce herself to my family and myself the night before the wedding. Chef, in particular, deserves special thanks for the amazing food he prepared from the tasting to the wedding day. Ashley, thank you for keeping the drinks flowing for me all night, I am now a BIG fan of the Riverside and Annie, thank you for making the fireworks display possible on short notice, and for being there to assist me with rehearsal. Based on my experience here, I ended up changing my original wedding venue to Niagara Riverside Resort, I look forward to working with you all again! If you're looking for the perfect venue for your next event, don't overlook Niagara Riverside Resort! I know I didn’t!

Richard Leja

1/5

12 Nov, 2023

We booked an overnight stay at this hotel in November 2023. When we first arrived everything seemed very nice. We had booked a 2 bed suite for one night. The room seemed nice until we started to look closer. We found a pepper in a corner of the room and as we looked further both rooms were not that clean. The bathroom sink tap was loose so you had to hold it with one hand as you turned the tap with the other. A little messy when you had soap in your hands. There was no hair dryer in the room as well, so my wife went to the front desk to ask for one and was told they would bring one up. We went out to dinner and when we returned there was still no hair dryer so we went to the front desk again and within about 15 min. the front desk clerk dropped one off. When we then went to bed. that's when the noise began. Kids shouting and running up and down the hall as well as adults shouting. We just assumed that this would stop shorty but no, this continued until approx. 2-3 am. We've stayed at various hotels in the Niagara Falls area and have experienced this before but usually after about an hour things would quiet down. We were quite surprised that this carried on for so long. We did not report this as we assumed many others would be complaining. The next morning my wife went to the front desk and as it happens the regional manager was there and she reported what had happened. They were aware that there was a kids birthday party and they had heard there was some disturbance. We pointed out that this continued well into the early morning. The regional manager did not seem very apologetic and did nothing to such as offer us free breakfast or some means of correcting a terrible experience. We will not be returning to this hotel any time soon.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

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More About Niagara Falls Hotels

Hotel Name	Crowne Plaza Niagara Falls NY Riverside by IHG
Price	₹5,858
Reviews	773
Star Ratings	3
Location	Niagara Falls, United States
Check-in	04:00 PM
Check-Out	11:00 AM

Niagara Falls Hotel by Category

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western).

Contactless check-out is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Noise-free rooms not guaranteed.

Contactless check-in is available.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 9 percent destination fee will be charged.

We have included all charges provided to us by the property..

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Contactless check-in and contactless check-out are available.

For details on Best Western's privacy policy, visit.

bestwestern.

com/privacy.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pet Policy

Pet max weight (per pet) in lb is 65.

Pets allowed.

Maximum number of pets per room 1.

Service animals are allowed.

Only dogs are allowed.

Pet max weight (per pet) in kg is 29.

Service animals are exempt from fees/restrictions.

Travel Services

Airport Services

Bill Payments

Loan

Crowne Plaza Niagara Falls NY Riverside by IHG

About Hotel

Quick Facts

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Ratings & Reviews

All Policies

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