Crowne Plaza Porto, an IHG Hotel

4.6/5(3.11K Reviews) rating

5 Star Hotel locationPin

Porto, Norte

Crowne Plaza Porto, an IHG Hotel primary_image

295

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About hotel

Welcome to the Crowne Plaza Porto, an IHG Hotel with unbeatable room prices! Our luxurious hotel is nestled in the vibrant district of Lordelo do Ouro e Massarelos, just a short drive from Avenida da Boavista, 14664100-114, Portugal. As an IHG Hotel, our top priority is providing outstanding service and lavish accommodations to all our esteemed guests. Our prime location in the heart of Porto makes us the perfect choice for both business and leisure travelers. In just a short 5-minute drive, you'll be immersed in the rich cultural heritage of the city, with its charming historic center and prestigious University of Porto. Looking for some entertainment? The popular Ribeira Square and Casa da Musica are within walking distance, offering a variety of cultural and recreational activities. Indulge in luxury and comfort in one of our 232 stylish guestrooms. Our plush bedding and modern amenities like minibars, espresso makers, and complimentary Wi-Fi are sure to make your stay even more enjoyable. And our impeccable bathrooms, complete with bathtubs, complimentary toiletries and bidets, leave no stone unturned in ensuring your comfort. Our on-site facilities are second to none, guaranteeing a memorable stay. Keep in shape at our 24-hour fitness center, relax with a drink at our bar/lounge, or take a leisurely stroll through our serene garden and terrace. With services like concierge, property-wide Wi-Fi, and on-site shopping, we cater to your every need. For our esteemed business travelers, we offer state-of-the-art facilities to cater to events of all sizes. Our 24-hour business center, conference space, and efficient event planning services ensure a successful trip. Satisfy your cravings at our renowned soMos Restaurant & Lounge, or enjoy a variety of international cuisines through our 24-hour room service. Kickstart your day with a delicious buffet breakfast, available daily for a fee. Stay with us and explore the best of Porto! Our central location, luxurious amenities, and exceptional service make us the prime choice for your next visit to this charming city. Book Crowne Plaza Porto, an IHG Hotel online now and get ready for an unforgettable experience. Don't wait any longer, we are eagerly awaiting your arrival. See you soon!

Highlights

• 5-minute drive to Porto Historic Center and University of Porto • 2.5 kilometers from Ribeira Square and 1.2 km from Casa da Musica • 40-inch flat-screen TVs and free Wi-Fi • Within walking distance to Botanic Garden and Casa da Musica • 24-hour fitness center and terrace with garden views • Concierge services and shopping on site • 24-hour business center and conference space for business travelers • Fine-dining restaurant and bar/lounge on site • Easy access to Porto Airport (12 km) • Luxury amenities including minibar and espresso maker in guestrooms

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

232

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property uses a grey water recycling system and eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in lb is 33.

Maximum number of pets per room 1.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 15.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property uses a grey water recycling system and eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Green Key (Foundation for Environmental Education).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets cannot be left unattended.

Pets allowed.

Pet max weight (per pet) in lb is 33.

Maximum number of pets per room 1.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 15.

₹10,245

₹11,187

8% OFF

+ ₹706 taxes / night

Earn 109 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,245

₹11,187

8% OFF

+ ₹706 taxes / night

Update Price

Earn 109 Reward Points

Amenities

Location

Av da Boavista, Porto, Norte, 4100-114

View on Maps

Ratings & Reviews

4.6/5

3.11K Ratings

eddy vanwallendael

5/5

24 Dec, 2023

Nice up to date hotel. Friendly staff, good comfy rooms and a nice surprise “a Tesla destination charger” free of charge for guests. Nice ! Beats the other same class hotels I stayed at in Porto. Only minus, the sauna steam and jacuzzi area are a little small and claustrophobic for my liking but you cannot win them all. Very advisable place for your Porto stays

Phil Poulter

4/5

13 Sep, 2023

Some room disappointments but otherwise a quality experience. Air-con in the rooms (we occupied two during the stay owing to issues with the first) is noisy but the rooms are otherwise clean, spacious and well-appointed. Staff were friendly, breakfast is served in a wonderfully large room with a great selection of offerings plus attentive staff. The common areas are attractive and the bar a real pleasure to visit.

Carol Lawlor

4/5

23 Sep, 2023

Just home from a lovely week in Porto. Hotel very nice, staff lovely, spotlessly clean, breakfast great with plenty of choice. The only downfall the hotel has is that it is way too far from city centre. About a 10 to 15 minute walk from metro and then 3 stops to town centre. Not much around the hotel it’s very business like but a lovely reserved area.

Tilli Weissenberger

4/5

26 Sep, 2023

Actually a nice hotel. Unfortunately small details make the difference. The rooms could be more thoroughly cleaned, the phone on the toilet it stuck there with tape (and becoming lose), the coffee machine can make cappuccino, but there are only espresso paper cups available. Breakfast buffet selection is great, the water pressure is strong and the train shower head is great 👍

eddy vanwallendael

5/5

24 Dec, 2023

Phil Poulter

4/5

13 Sep, 2023

Carol Lawlor

4/5

23 Sep, 2023

F Silva

5/5

4 Jan, 2024

Wonderful conditions. great sound isolation from the outside. comfort and cleanliness was great. They offered us a glass of port wine when registering which was a amazing gesture of hospitality when arriving.

Tilli Weissenberger

4/5

26 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.