Crystal Pool Villa

DO NOT BOOK My son almost died while we were staying here at the villa! My 16-year-old son briefly walked alone in the evening on the wet wooden floor of the villa next to the pool in the rain. The lights in the floor were damaged and he was electrocuted. He could no longer move his body and felt a lot of pain. Because he could no longer move, he fell into the pool, which fortunately was not electrically charged, before he almost fainted. His calls to the employee were rejected and it took a while for the manager to respond. She didn't take the situation seriously at all and my son was told someone wouldn't fix the problem until the next day. Completely unprofessional and they don't care about their guests. We then went to the hospital to check whether he had suffered heart rhythm problems or other damage. His muscles were damaged. If he wasn't so lucky, he would have died if, for example, he hit his head when he fell, if the pool was also electrically charged, etc. The next day before we moved out, we talked to the manager, who didn't do anything for us because you should only report problems to the owner, who is unreachable and isn't even on site. The owner responded to our messages extremely rudely and not understandingly. He said it was my son's own fault because he ran in. An absolute disgrace! Hospital costs, compensation, a refund were not paid and refused by the owner. In addition, after the incident we were not offered another safe villa and were not even asked if we needed anything. Our vacation was ruined, my son was traumatized and physically injured and no staff or owner cared or cared. As a mother, I advise you not to come here as they don't care about their guests and safety is not their priority!

In a quiet area, the villa is beautiful, the swimming pool large enough, the rooms comfortable, good bedding... I would have liked bigger beds... I recommend 👍