Crystal Suites

4.2/5(225 Reviews) rating

3 Star Hotel

1/45

About hotel

Welcome to Crystal Suites, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Amman, Jordan. Located at 5th Circle, Al-Kindi Street, Towards King Abdulla Gardens11183, Jordan, our hotel offers a prime location within walking distance of iconic landmarks such as the Embassy of Bulgaria and Arab Medical Center, making it an ideal choice for both leisure and business travelers alike. With 40 elegantly appointed guestrooms featuring luxurious amenities such as complimentary wireless Internet access, satellite programming, and private bathrooms with bathrobes and slippers, Crystal Suites ensures a comfortable and memorable stay for every guest. Whether you're looking to relax in our fitness center, enjoy a meal at the restaurant, or explore the nearby attractions like Al Abdali Mall and TAJ Mall, our dedicated staff is committed to providing exceptional hospitality and personalized service that exceeds expectations. Book your stay at Crystal Suites online today and experience the perfect blend of luxury and convenience in the heart of Amman..

Highlights

• Well Situated within a 10-minute walk from Embassy of Bulgaria and Arab Medical Center • Close proximity to key attractions such as Embassy of Bangladesh, Embassy of Thailand, and Strikers Entertainment Center • Easily accessible from Queen Alia Intl. Airport, just 36.9 km away • 40 well-appointed guestrooms with modern amenities including refrigerators and complimentary Wi-Fi • Relaxing showers, bathrobes, and slippers in private bathrooms for added comfort • On-site fitness center and terrace for recreation and relaxation • Business center, dry cleaning/laundry services, and luggage storage for convenience • Roundtrip airport shuttle available for a surcharge, with free valet parking on-site • Dining options include a restaurant, coffee shop/cafe, and room service during limited hours • Explore nearby attractions like Salah El-Din Park, Avenue Mall, and Abdoun Bridge • Enjoy satellite programming and daily housekeeping services for a hassle-free stay • Experience personalized concierge services and complimentary wireless Internet access • Scenic views of the city from select guestrooms for a memorable stay • Unique selling points include a state-of-the-art spa, outdoor pool, and gourmet dining options • Sustainable practices in place to cater to eco-conscious travelers • Immerse yourself in the local culture with easy access to cultural sites and landmarks

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Snack bar

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Airport shuttle service

Business center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Snack bar

Accessible parking

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Services

Gym

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

______, Amman, 11183

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Ratings & Reviews

4.2/5

225 Ratings

Ziad Alsoudi

5/5

4 Jan, 2024

Crystal Suites in Amman provides an exceptional stay with good ratings for cleanliness and the staff's service. The artistic decorations add a wonderful touch, making the stay comfortable and distinctive

Kimberley Nutbey

5/5

25 Apr, 2023

Highly recommended! Beautiful art hotel with incredibly kind staff. The most colourful and delicious food I’ve had in Jordan. Decorated with thought and love.

Gabriele Marzorati

1/5

27 Aug, 2023

Definitely do not recommend this hotel, old pictures which do not reflect how the place is right now

Dhruv Jain

5/5

7 Jun, 2018

The receptionist and staff are really friendly. The restaurant serves really tasty food and the complimentary breakfast has really good options for vegetarians. The cook is really friendly and has an open counter for making omelettes as per your choice. The hotel rooms are cosy and have panoramic views. The lifts are quite small so there might be a little problem with the baggage. They have gyms ans spa services as well. They have a spacious parking lot fit for 30 cars but the entrance is very narrow. The roadway at the entrance of the hotel merges with the main road after three to seven metres.

Ziad Alsoudi

5/5

4 Jan, 2024

Kimberley Nutbey

5/5

25 Apr, 2023

Highly recommended! Beautiful art hotel with incredibly kind staff. The most colourful and delicious food I’ve had in Jordan. Decorated with thought and love.

Gabriele Marzorati

1/5

27 Aug, 2023

Definitely do not recommend this hotel, old pictures which do not reflect how the place is right now

Dhruv Jain

5/5

7 Jun, 2018

Basim Razzo

2/5

3 Jul, 2021

This was the worst breakfast I had in Amman .. Food took so long to be on the table , and when it came it was cold. The only tasty dish was Hummas bithina. Prices were very expensive for what they offered.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.