Dao By Dorsett West London

4.4/5(50 Reviews) rating

4 Star Hotel locationPin

London, England

Dao By Dorsett West London exterior_detail

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About hotel

Welcome to Dao By Dorsett West London! Our prime location in Hammersmith and Fulham makes us the ideal choice for travelers seeking a central hub in the heart of London. Our hotel, located at 56 Shepherd's Bush Green, England W12 8QE, United Kingdom, is just minutes away from the vibrant Westfield London Shopping Centre, making it a shopper's paradise. Our 4-star aparthotel offers 74 thoughtfully designed guestrooms, each equipped with kitchenettes featuring stovetops and ovens. Whip up a homecooked meal and dine in the comfort of your own space. Stay entertained with our 50-inch Smart televisions and stay connected with complimentary wireless Internet access. Our rooms also come equipped with phones, safes, and desks to ensure a comfortable and convenient stay. Dao By Dorsett West London caters to all types of travelers - whether you're here for business or leisure. Our location puts you within easy reach of iconic hotspots such as Hyde Park, the Eventim Apollo, Kensington High Street, and the Olympia Conference and Exhibition Centre. Explore the bustling Portobello Road Market or take a leisurely stroll along the serene Thames River. Our multilingual staff are always ready to assist with any recommendations and suggestions to make your stay even more enjoyable. For our business guests, we offer complimentary Wi-Fi and concierge services to ensure a productive work trip. Our 24-hour front desk and attentive staff are always available to cater to your needs. And after a long day of work or exploring, indulge in a delicious meal at our on-site restaurant and unwind with a drink at the bar/lounge. With easy access to major airports such as Heathrow, London City, Gatwick, and Luton, Dao By Dorsett West London is the perfect base for your London visit. Our affordable room prices and convenient online booking make it easy for you to plan and book your stay with us. So why wait? Book now and experience the warmth and comfort of our aparthotel. Let us be your home away from home in this bustling metropolis.

Highlights

• Convenient location, only 0.6 km from Westfield London Shopping Centre • 74 guestrooms with kitchenettes, perfect for long stays • 50-inch Smart TVs and complimentary WiFi for entertainment and connectivity • Close to top tourist attractions such as Hyde Park and Buckingham Palace • Easy access to transportation with the airport only 21.3 km away and railway station nearby • Suitable for both casual and business travelers with concierge services and multilingual staff • On-site restaurant with a bar for a convenient dining experience • Budget-friendly option for those looking to explore London without breaking the bank.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bell staff/porter

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bell staff/porter

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 8.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 18.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Pet max weight (per pet) in kg is 8.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs and cats are allowed.

Pet max weight (per pet) in lb is 18.

₹79,703

₹1,42,498

44% OFF

+ ₹14,849 taxes / night

Earn 945 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Non Refundable

₹79,703

₹1,42,498

44% OFF

+ ₹14,849 taxes / night

Update Price

Earn 945 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Shepherds Bush Grn, London, England, W12 8QE

View on Maps

Ratings & Reviews

4.4/5

50 Ratings

Nigel L

5/5

20 Oct, 2023

Really comfortable stay, the hotel was very well-presented and clean. I can't fault the room at all. The location is very convenient as well. Close to both underground stations to connect you to central London. The staff seemed a little bit dismissive and uninterested when checking us in. Overall, great hotel to stay in.

Eimear Curley

5/5

17 Nov, 2023

I thoroughly enjoyed my stay in Dao by Dorsett, Shepherds Bush. Rosie (front of house) was so accommodating to us and went above and beyond to make the stay enjoyable to the point where we felt so at home within a few moments of being there. Thank you Rosana, we will never forget how much you looked out for us and we will definitely be back one day. Lots of love, The ginger sisters ❤️

David S

1/5

19 Dec, 2023

We did not stay here. We moved our booking once (due to illness) but needed to move it a second time due to a funeral of a friend. The hotel refused to move the booking and told us it was "policy". The policy is clear - we don't dispute that - but these were exceptional circumstances and we hoped for some leniency. We didn't want to cancel it, just move it. It cost us £191 and we didn’t stay there. The lack of kindess and / or understanding we received in communication from Dao by Dorsett was upsetting - especially during a difficult time – as we just received generic replies from a “Reservation Agent” (who didn't even acknowledge our circumstances). Please think twice about staying here as it is expensive and they’re very rigid with their policies.

Reem Almutairi

1/5

29 Dec, 2023

I booked my room a month earlier, when i showed up to the hotel they had changed my reservation without taking my permission to a smaller room with less space, when i said I want to cancel because that was not my room that I reserved they said they will deduct the money from my visa. It’s not fair it’s not professional. I would never book with them again ever. It’s not fair they overbook rooms and then give a downgrade without asking the customer if they want it, i say downgrade because the room i booked was a room and a living room 38 square meter and the one they gave me was one small room and 26 square meters. I didn’t like the service the booking system or the downgrade i got.

Alli Griffin

5/5

4 May, 2023

We had to find a new hotel day of arriving after a long night from the US. The staff was so helpful and accommodating to get us into our room fast and with what we needed. It truly made our trip staying here. It’s a beautiful hotel, close to great pubs, coffee shops, and walking distance to multiple transportation spots! We always felt safe, the staff was always helpful, they deserve more stars then 5 in our opinion! The rooms were fantastic, spacious, beautiful and the amenities exceed all expectations for the price on the room! We had a fabulous stay and would 10/10 recommend them to anyone traveling to London!

Nigel L

5/5

20 Oct, 2023

Eimear Curley

5/5

17 Nov, 2023

David S

1/5

19 Dec, 2023

Reem Almutairi

1/5

29 Dec, 2023

Alli Griffin

5/5

4 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.