Dear Lisbon - Charming House

4.6/5(305 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

Dear Lisbon - Charming House exterior_detail

1/99

About hotel

Welcome to Dear Lisbon - Charming House located at Rua Marcos Marreiros, 131200-254, Portugal - in the heart of the charming and historic Lisbon Old Town. Our exquisite gem is perfectly situated for exploring the city and offers 20 air-conditioned rooms, each equipped with modern amenities and breathtaking views. Unwind and relax with our outdoor pool, terrace, and garden, all while staying connected with complimentary Wi-Fi. As you embark on your Lisbon adventure, don't miss the chance to visit nearby must-see attractions such as the impressive Rossio Square and Sao Bento Palace - both just a short 15-minute drive away. For a truly awe-inspiring experience, take a leisurely stroll to the Santa Catarina Viewpoint, only 0.3 km from our guesthouse, where the views are simply spectacular. And don't forget to explore the wonders of Camoes Square and Mercado da Ribeira, easily accessible from Dear Lisbon - Charming House. Each of our rooms features a LCD television with cable programming, complimentary Wi-Fi, and a private bathroom complete with a shower, complimentary toiletries, and hairdryer. For added convenience, we provide phones, safes, and complimentary newspapers for the safety and security of our guests. But that's not all - at Dear Lisbon - Charming House, we also offer an array of business amenities, including dry cleaning/laundry services, multilingual staff, and luggage storage. Plus, for your convenience, a roundtrip airport shuttle is available for an additional charge, with Humberto Delgado Airport just 13.7 km away. Start each day off right with our complimentary buffet breakfast, served daily from 8:00 AM to 10:00 AM. And for a truly indulgent experience, visit our bar/lounge for your favorite drinks or enjoy intimate dining with our room service. With its charming atmosphere, unbeatable location, and exceptional amenities, Dear Lisbon - Charming House offers affordable accommodations suitable for a variety of individuals. Don't miss out - dear Lisbon awaits you! Book Dear Lisbon - Charming House Online now and discover the true essence of this beautiful city.

Highlights

• Centrally located in Lisbon Old Town • 15 minute drive from Rossio Square and Sao Bento Palace • 1.1 km from Commerce Square and Santa Justa Elevator • 20 air-conditioned rooms with LCD TVs and free WiFi • Short distance to popular tourist attractions such as Camões Square and Miradouro de São Pedro de Alcântara • Nearest airport (Humberto Delgado) 13.7 km away, with airport shuttle service available • Outdoor pool, terrace, and garden for recreation • Complimentary buffet breakfast and room service • Business amenities include dry cleaning, multilingual staff, and luggage storage.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Library

Terrace

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Library

Terrace

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Pet Policy

Pets not allowed.

₹13,483

₹18,341

26% OFF

+ ₹723 taxes / night

Earn 142 Reward Points

Flat ₹2,029.50 off included with coupon INTSTAY

Select Rooms

Double or Twin Room (Street View)

139 sq.ft (12.91 sq.mt)

Smoking policy – non-smoking available

Shower

Soundproof

Room Service

Free toiletries

Safe

Private bathroom

Hairdryer

Housekeeping - daily

Air conditioning

Newspaper

See All

OPTION 1

Partial Refundable

₹13,483

₹18,341

26% OFF

+ ₹723 taxes / night

Update Price

Earn 142 Reward Points

Flat ₹2,029.50 off included with coupon INTSTAY

Amenities

Location

R de Marcos Marreiros, Lisbon, Lisboa Region, 1200-254

View on Maps

Ratings & Reviews

4.6/5

305 Ratings

Robbie Brown

5/5

26 Nov, 2023

I wish I could give this place 6 stars. From the moment we walked into this charming place, to the minute we left, it was nothing but greatness. The room was quiant with a nice balcony to sit at and enjoy the surroundings. Every single person who worked there had a smile and a kind word every time they saw you. Breakfast was bountiful and was the perfect way to start your day. The location was good and we were able to either walk or Uber to any where we wanted to go. If you want a nice, quiet place that is not some giant chain hotel, this is it.

María José Atenas

5/5

16 Jul, 2023

In love with this stay. It is within walking distance of many key points of Lisbon, and quick to access for cab app cars (you just need to walk to the main street, down 10 seconds). The service staff is very friendly, efficient, and attentive to all needs. The hotel offers a varied and tasty breakfast. There is a small pool, perfect to save your day if you are suffering from the heat, ideal for a break in the middle of the day walking around the city. The facilities are comfortable, good quality, functional. In short, it is a very comfortable place, with powerful air conditioning! I absolutely recommend it.

Libby Dowson

5/5

20 Oct, 2023

Absolutely beautiful hotel in Lisbon! The best thing about the hotel is the staff, especially Inês. We had a problem during our stay with a payment at a restaurant and Inês was so helpful and lovely, she really goes above and beyond for guests staying at the hotel. Breakfast was so delicious, especially the fresh pastries and fruit. The hotel itself is so beautiful and well presented.

Carina Kanbi

1/5

29 Sep, 2023

The worst customer service I have ever experienced. I arrived at the property was told my booking had been moved to another property (without being notified or having agreed). Was then told to walk to the other property and that I should be happy that I was accommodated. I promptly left the new property as it was not what I had booked or what I wanted (on a busy main road) and after attempting to get a refund for both nights over various weeks was then told I stayed at my original booking. I rarely write negative reviews but the customer service I received at this hotel was appalling. Will avoid the whole chain.

Robbie Brown

5/5

26 Nov, 2023

María José Atenas

5/5

16 Jul, 2023

Libby Dowson

5/5

20 Oct, 2023

Carina Kanbi

1/5

29 Sep, 2023

Jacob Long

5/5

12 Sep, 2023

We had a great stay here. They were always very accommodating to ensure we had all we needed. We thought it was a lovely touch that a bottle of port and some pastel del natas were provided when we got in our room. Breakfast was also great. Would stay again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.