Design Loft in Florence - Hosted by Sweetstay

1/5(4 Reviews) locationPin

Florence, Tuscany

Design Loft in Florence - Hosted by Sweetstay dining_area

102

1/102

About hotel

Location: When you stay at this vacation home in Florence (Duomo), you'll be 0.1 mi (0.1 km) from Historic Center - Downtown. This vacation home is within close proximity of Piazza di Santa Maria Novella and Strozzi Palace.Rooms: Make yourself comfortable in this air-conditioned vacation home, featuring a kitchen with a refrigerator and an oven. There's a private balcony. Conveniences include a microwave and an electric kettle.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Historic Center - Downtown - 0.1 km / 0.1 mi

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

A damage deposit of EUR 300.0 will be collected before check-in.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

A mandatory cleaning fee is included in this property's rental rate.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 12:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email with special check-in instructions prior to arrival. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property is professionally cleaned.

Professional property host/manager.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights.

A damage deposit of EUR 300.0 will be collected before check-in.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

A mandatory cleaning fee is included in this property's rental rate.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

Pet Policy

Pets not allowed.

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Amenities

Location

Via Solferino, Florence, Tuscany, 50123

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Ratings & Reviews

1/5

4 Ratings

Gentian Mici

1/5

28 Jun, 2023

Worst place to stay if you come in Florence. This apartment (loft) contains mold, it has a bad smell, and for someone with allergies like me, I can not stay there. They only take money from you, no refund nothing. They accuse you of lying, they are not responsible for their appartments. They set the check in at 15:00 and after 1 or 2 hours after staying inside the house, I noticed symptoms like cough and itchy skin. That's when I understood there was mold, alongside with the bad smell of mold. I immediately contacted the owner in booking and they told me they will find another place for me. They went missing and I called them. They told me it's late and we will see tomorrow. It was late to find another place so we stayed the night. Tomorrow we left the house and asked for refund for other nights. They accused us of lying, as I was faking it. I took pictures and videos. Also the place was damaged before and they require damage deposit of 250€ We didn't get any refund, the cancelled my reservation with the reason of "didn't show up" when I have proof I was there.

Lela Fetaj

1/5

29 Jun, 2023

This was the most disgusting place I have ever stayed for vacation, I can say that it ruined my vacation. It has mold EVERYWHERE the smell is terrible it makes you sick, it is underground has no AC just a small portable one that is so noisy and does nothing. The host is awful it denies everything and tries to steal as much from you as they can since they also request a deposit for this awful apartament that is so far away from the city centre and also very expensive for the poor things it offers. There is no caffe or restaurant or shops near at least 10 minutes away.Also the jacuzzi doesn't work. Overall this was the worst place I have ever been!!!

Alina Colombaioni

1/5

3 Jul, 2021

41 minutes ago DEPOSIT NEVER RETURNED DEPOSIT NEVER RETURNED. I rent an apartment in Florence for 4 days, managed by sweet stay. They ask me for a deposit of €500, which I pay. Once the stay was over they refused to give it back to me due to a clogged sink (according to them). Without too much controversy I ask him to send me the plumber's invoice to fix everything. Days and weeks pass in which I am told that the owner still has not done anything to have this sink fixed. Until we get to the point where they no longer respond. After some time I contact them again. I repeatedly call the switchboard and no one answers anything (only once did a certain Francesco answer me and as soon as I told him about the issue he hung up the phone). I start writing emails again and they reply that due to the damage the deposit will not be returned to me, I reply asking for the invoices (since these are used to retain the deposit). Here, like the previous time, SWEETSTAY stops responding to both emails and the phone. They've been wearing me out for months. ABSOLUTELY NOT SERIOUS PEOPLE. It seemed obvious to me that these invoices do not exist and that they kept the deposit in an unjustified manner. NEVER BOOK DIRECTLY THROUGH THEM, if you don't want to lose money. LITTLE TRANSPARENCY, AND NOT RESPONDING AND GIVING EXPLANATIONS I think is the worst aspect.

Gentian Mici

1/5

28 Jun, 2023

Lela Fetaj

1/5

29 Jun, 2023

Alina Colombaioni

1/5

3 Jul, 2021

Raffaello Russo

1/5

28 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.