Diamond Suites and Residences

3.7/5(646 Reviews) rating

3 Star Hotel

1/79

About hotel

Discover the splendor and vitality of Cebu in a way unlike any other, with an opulent stay at Diamond Suites and Residences by Cocotel powered by fave room prices. Our prime location at No. 8 Apitong, Corner of Escario Street, Cebu6000, Philippines provides the ultimate base for discovering this bustling metropolis. Take a relaxed 10-minute stroll to the Cebu International Convention Center or the bustling Cebu Business Park. If you feel like indulging in some retail therapy, our hotel is conveniently located just 1.4 miles away from SM City Cebu and 4 miles from SM Seaside City Cebu, placing you within easy reach of all the top attractions in the city. From the moment you step into one of our 102 exquisitely designed guestrooms, you'll feel right at home. Sink into our luxurious memory foam mattresses, snuggle up under our comfortable down comforters, and indulge in our premium linens. Stay connected with complimentary high-speed wired and wireless internet access, and catch up on all your must-watch shows on our state-of-the-art LCD televisions. Our en-suite bathrooms are well-equipped with complimentary toiletries and hair dryers for your convenience. But there's more. Venture outside of the hotel and discover nearby destinations like Cebu International Convention Center, USC-North Campus, or Waterfront Cebu City Casino - all of which are just a short 0.8 km away from our property. After a day of exploring, unwind by our outdoor pool or break a sweat in our well-equipped fitness center. Business travelers will appreciate our range of amenities, including free high-speed wired internet, business center facilities, and express check-out. Satisfy your appetite at our on-site restaurant or grab a quick pick-me-up at our cozy coffee shop. Unwind and relax at our sophisticated bar or enjoy a delectable meal in the comfort of your room with our room service (available during specific hours). We also offer a roundtrip airport shuttle (for a fee) and complimentary self-parking on our premises. Kick start your day off right with our convenient to-go breakfasts, available every day from 7:00 AM to 10:00 AM. Indulge in the perfect mix of comfort, convenience, and luxury at Diamond Suites and Residences by Cocotel powered by fave room prices in Cebu. Book your stay with us now and take full advantage of your stay in this animated city. Book Diamond Suites and Residences by Cocotel powered by fave Online today!

Highlights

• Located in the heart of Cebu, just a short walk from Cebu International Convention Center and Cebu Business Park • Approximately 12.7 km from Mactan - Cebu Intl. airport • Wide range of room options, from luxury to budget, with individually decorated guestrooms and comfortable beds • Amenities include outdoor pool, fitness center, and complimentary Wi-Fi • Business-friendly with a business center and concierge services • Close proximity to popular attractions like Zoomers Blacklight Mini Golf and Robinsons Galleria Cebu • Easy access to transportation with a roundtrip airport shuttle available 24 hours • On-site restaurant, coffee shop, and bar/lounge for dining options • To-go breakfasts available for a fee • Ideal for both casual and business travelers, offering convenience and comfort during your stay in Cebu.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

102

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Bell staff/porter

Accessible parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000 per accommodation.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: PHP 1000 per accommodation.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹5,049

₹7,817

35% OFF

+ ₹672 taxes / night

Earn 57 Reward Points

Flat ₹817.25 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹5,049

₹7,817

35% OFF

+ ₹672 taxes / night

Update Price

Earn 57 Reward Points

Flat ₹817.25 off included with coupon INTSTAY

Amenities

Location

Cebu City, Cebu, 6000

View on Maps

Ratings & Reviews

3.7/5

646 Ratings

Rhey Anne Alvarico- Buhisan

3/5

18 Nov, 2023

ROOM: We stayed for work at Rm. 227. Our room, as well as the other rooms are big and the beds are comfortable; however, the room we stayed in has a toilet bowl with flush that does not function very well. I have to wait for long minutes before the water tank for the toilet gets full. The bidet is also very slow. The air condition unit is set at 18° C lowest. But the room temperature is perfect for me. The shower head in our room sprinkles downwards.. and upwards! The ceiling, walls and mirror got wet on our first day there because we did not know the shower has that kind of leakage. The next time we used it, we just used the small shower instead. FOOD: I like the breakfast. Not so many food choices, but their foods taste good. I love their breakfast. SERVICE: Their staff, all their staff are accommodating and pleasant. They are all friendly. They charge 100pesos for 24hours use of their iron and iron stand. LOCATION: The hotel is located very near to Ayala Mall, it is just a walking distance. There is also a restaurant across the hotel. A 7/11 is also nearby just across Metro Ayala which is near the hotel. Starbucks also near. The location is good. It is near so many things. INTERNET: The wifi is good in their function hall. However, in the room, the internet connectivity is poor. I teach online in the evening, but my student could not hear me properly because of the intermittent internet connectivity. So I used my mobile data instead.

Jasmin Vivares

4/5

25 Jan, 2024

We just arrived in cebu for the sinulog festival,we stayed for 2 nights at the hotel the room for us was very nice,the front desk receptionist,bell boy and guard on duty was polite and very accomodation when we arrived there.the foods was delicious,but in are last day of stay the front desk receptionist in the morning Monday Jan.22,2024 was not polite at us,she didn't smile at us or greeted so rude girl.here name was Maritha dont know her family name?next time give some manners cause without clients wala kang sweldo at hindi ma promote ang hotel ninyo sa iba tao?but salamat sa uban staff,guard bell boy,front desk receptionist sa diamond Suites and to Ms.Joy.Thank you ganahan me sa among room.😘😘♥️🙏

Jarriden Helledo

3/5

14 Nov, 2023

Room is uncomfortable and you have to rent the iron to use it lol. I really don’t like my stay here. Breakfast was boring and the security guard was kinda rude. He was asking me if whom I am visiting but He doesn’t know that I’m a guest like really? hahaha

Stuart Connall

1/5

26 Jul, 2023

This hotel needs to go through a major overhaul. There are so many problems. If you have better options, avoid this place unless you are OK with no water, tv, wifi, etc. If you just want a place to sleep, its ok, the bed was comfortable. The problem - The entire hotel had no water the morning we were getting ready for a family day trip, which we had to cancel, no shower, no toilets, etc. The hotel acted like it was a new problem, but based on other reviews, it is obvious that this occurs frequently. In addition, our phone didn't work, the internet was really slow, the pillows were dirty and smelly, in general, this place is not ready to be in business. They have issues, and know about them, but don't tell their customers. We had to switch rooms our first night because my wife had a bad ankle sprain and couldn't safely use the shower/tub, which had two big steps to climb up and into the tub. We asked the hotel for a room with a walk-in shower, so they gave us the handicap access room, which was a slight downgrade for the room. I didn't mind this much as the shower was safer, but in the end, it didn't matter due to the water problem. We were originally planning on a 4 night stay and switched to the Seda Ayala instead, which we had to pay for 5 nights so we could use a shower and toilet. It was a big hassle and forced us to change our plans, and in the ended up costing more.

Rhey Anne Alvarico- Buhisan

3/5

18 Nov, 2023

Jasmin Vivares

4/5

25 Jan, 2024

Jarriden Helledo

3/5

14 Nov, 2023

Stuart Connall

1/5

26 Jul, 2023

Hell Commander

5/5

24 Nov, 2023

Clean and compty friendly hotel staff and accessible wherever you want to go

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.